Breakfast was superb

A little bit more cleaner Found heaps of long hairs all over the floor, needed a good vacuum under the beds too

We checked in very late around 1.30am and the staff were still friendly and wonderfully helpful. We were hopeful to get a few hours of decent sleep before continuing on the rest of our journey and that was easily achieved in comfortable beds, added bonus the room had blackout curtains & there didn't appear to be much noise pollution from other rooms but I am not sure how occupied the hotel was at the time of our stay.

Having to pay extra to park my car at the hotel (it is free out on the street by the way). We fell for the trap of paying for the buffet breakfast for 'convenience sake' but of course couldn't eat enough to make it worth the price. Quality of the food was ok though

This hotel is clean and modern. The staff were polite and professional. There is a gym and a pool and a bar and restaurant. It is basically what you would expect from a decent modern hotel anywhere in the world. We took a taxi to the Manawa Bay mall but would have been cheaper to get shuttle busses. We liked the robot, it was cute!

The location is only really good for access to the airport via shuttle bus. There is nowhere else of interest nearby to visit or to eat out. The restaurant was pretty pricey and it would be nice if there were some simple options available.

A booklet hard copy explaining everything is an absolute must rather than just relying on the TV screen - we could not work out the scan process which was incredibly frustrating. Relying on IT 100% is a shocking strategy.

As described above. Everything and the pool and staff were excellent

the breakfast was decent although not as good as in Kaikoura in the same hotel, relatively close to the airport but had to take the yellow shuttle bus. The pool was nice too although very slippy around which wasn't great for kids.

it seemed like we got a lot of no's from the staff - for example asking if we could get some bread for kids that were starving and couldn't wait for the dinner to be made. I find it hard to believe there was no bread in the kitchen. There were no robes/slippers in the room so it was a bit awkward walking around in a swimsuit. The location also wasn't ideal - I'd probably go with Novotel just outside of terminal the next time.

Close to the airport. Efficient staff at reception. Good sized room. Clean. Google Alexa was fun and very helpful in our room. Chromecast tv good. Swimming pool, internal and heated was great to have along with gym Restaurant was good though expensive.. parking on site.

The room was musty smelling. The air conditioning was locked and we could not adjust to our needs which is not acceptable as when you book a room it should be to your comfort as you are paying for it. 😡. This meant I could not do anything to eliminate the smell. Which is not good when you have allergies.

Comfortable rooms, very efficient room service! good shuttle bus system (8 NZD each way). We also had a relative visit us for the evening, and there was space to catch up. The sustainability initiatives at this hotel were great - refillable toiletries, separated waste for recycling and milk that was delivered in little glass bottles. This always makes our stay more enjoyable and earns an extra star!

There was confusion on the night about what food was available, given there was a food festival in the restaurant.

We stayed in a premium king room which was very comfortable and well appointed. Bed and pillows very comfortable. The insulation and triple glazing resulted in a quiet room despite its proximity to busy roads and the airport. We always book the Sudima Airport because of the great restaurant there. It is amazing to find an airport hotel anywhere in the world which has a good restaurant serving interesting, delicious food sourced locally with a good local wine list. Most airport hotels offer the standard awful prefab, reheated pizzas, burgers and chips. It was so nice to once again finish our holiday in NZ with a lovely meal and glass of wine.

Shower over a bath.

I noticed the other reception staff were more welcoming and empathetic to their clients needs so I would usually give this hotel a 10. The room was comfortable, quiet and clean. And I would usually recommend it.

It's amazing how one thing early on during your stay taints your view of a hotel. I was greeted with a smile and the words "checkin is at 2pm". I had to ask her to repeat!!! Surely it would be better to apologise at the very least for this inconvience. And surely there is some flexibility an hour and a quarter before official checkin. In the end she did ask house keeping after asking me to wait quarter of an hour before doing so. Then to the room to find there is no milk...instead a sign to contact reception to obtain fresh milk. Tired from travelling and a bad experience at checkin doesn't help when you can't make yourself a tea...I ordered milk and gave up waiting. Surely it would be better to have a small carton of uht milk with a note to contact reception for fresh milk if preferred

Excellent check in staff. Offered to breing my bags in which was much appreciated. Had lunch at restaurant - great food and good service. Room faced motorway but no noise issues. Wouls stay again

Our room was fully paid prior to arrival. I was asked to supply my credit card for a "hold" $100 was the sum, which I was told would be credited back in a day or so. Its a week now and its still not repaid - so while they gain interest on my money I am paying interest on what comes on my card as a purchase. This is not how pre authorisations should work - so check your credit card!