The 2 bedroom unit we stayed was really a place like a second home. The bed was comfy, you’ve got your own lounge, shower and comfort room. The kitchen facility with your all needed kitchen utensils are ready. There’s a big fridge too. We really enjoyed our stay. The nights were peaceful and of course the thermal baths were amazing. The kids really enjoyed it too. We even saw the Rotorua drone show over the lake. We’re going to come back for sure! Our friends wanted to stay and experience the same thing and we highly recommend your place.

The wifi connection is the only downside. We have our own data but for those who won’t, you hardly can connect,

Price was great. Unit was clean and had everything. Loved the open air hot pool to soak in at the end of the day (liked that it was open until 9pm).

A comfortable couch would be nice, instead of the bench seat. Roading and paths could do with some maintenance/leveling. And perhaps don't promote the lake dig for hot water, was very dirty/messy with broken bench seat, not very appealing to dig and sit in.

Loved our cute cabin and the cooking facilities in our little room. Handy having fridge, microwave and cooking utensils without having to go to use communal kitchen. We especially loved the thermal pools and the option to make your own puia hangi, very cool. Easy late check-in and lovely receptionist at the other end of the phone when we had to make last minute booking. Beds were comfy and our room heater was on when we arrived at night, thank-you!

If I'm being honest, would be nice to have tea and coffee sachets in room.

Beautiful customer service straight away on arrival, prompt check-in..friendly staff and our room and all facilities were lovely and clean!!! Signs were well displayed, so I didn't have to ask any questions in regards to when the swimming pool, hot pools, and laundry facilities were open as everything had clear signs. Needed extra towels, which wasn't a hassle at all, as it has been an issue in other places for us to get extra towels. Amazing staff, just so helpful and again it was so clean!!! Definitely revisiting!!! Oh, and I forgot to mention the steam hangi oven!!! The staff were very informative and gave awesome tips that led us to making one of the best succulent, flavoursome hangis we have ever tasted!!! Oh and FYI, they supply the cooking pans and utensils with a deposit, which you get back when you return them. Everything was made so easy!!!

The only thing was the hot pools weren't open all day!! But in saying that, it was for a good reason..... they were being cleaned!!!! 😊🤗🤗🤷‍♀️

Very nice location in Rotorua - you'll have to walk a bit to get there but once you figured out the little-streets-system, you'll be able to walk near historical sites to get to the city center. So it is situated near the lake and thats why it is so quiet at night and good air surrounding you. You'll have a kitchen annex at the small cabin, 4 people capacity, and outside the lawn and trees behind the camping. On spot are up to 4 pools, just for sitting, one for swimming, rather small but with actual healing water for free. Check out the aquatic center nearby (for real lap swimming) or the big spas in the main city park an of course the surroundings with geothermal activity (the Lady Knox Geysir btw is chemically induced with soap but the Champagne pool is amazing) !

The on-site hotpools were very charming and 3 different temperatures, my 3 year old even loved soaking in them. The hangi pit was fun to use, the staff were friendly and welcoming. The location was close to everything without feeling super busy and the little beach with warm sand that you can access via the campgrounds was fun and felt quite private. We would love to visit again 😊

Unfortunately the room we were given had a very bright outdoor light right outside our door & window, it lit our room up very brightly and made it difficult to sleep, will be sure to ask for a different room next time!

The hot spas of varying temperatures were beautiful. I could bring my dog and didn’t need to worry about a dog sitter. Able to cook meals, and it was a decent basic accommodation with everything you need, affordable and in a good location close to the luge, ziplines, paradise valley.

Neighbouring rooms were clearly heard. With one side getting up real early for a sports tournament and the other side getting in late, both making lots of noise, there was no chance of a sleep in or early to bed. That was just the weekend, the weekdays were much better

Booked a room for the night for me, my partner and little sister we thoroughly enjoyed our stay our room had a double bed, bunk and a toilet (which was really small and such a tight space) however our beds were comfy, rooms were clean. Spa pools were a bonus, which we really enjoyed a nice soak early in the morning, wish they stayed open later at night as they close at 9PM. Public amenities were really clean, could do with a little upgrade around the place but overall worth our money and would come back again but probably book a cabin rather than a room just for more comfort.

The toilet in our room was so small, and the floor in the room was really creaky

Excellent little studio cabin, has a small kitchenette with microwave and hob. Fridge, small little en-suite with shower. Comfy double bed and 2 bunks which we didn’t use. Great camp site, nice clean showers, loved the free hot spring tubs and the thermal water nearby. Very well maintained. Pool looked great but was being maintained. A great place to stay and affordable.

Lots of insects came in at night. Not much they can do but maybe better screens.

Parking was good until someone parked in our space. Thermal pools, pools and playground Clean showers and toilet. Alternate toilet by the pool. Basic kitchen facilities were fine.

In winter you would need more bedding for the bunks or advice to bring more. In summer would be extremely hot due to the position of the room there is minimal airflow. Would benefit from cooling system. Fan did not do anything when we arrived and it had been closed up. Locking fly screens on windows would allow you to leave windows open when away. Again it is very stuffy if have to close everything up. Some hooks to dry towels on as need to reuse them. Fridge is so cold it froze everything so needs to be turned down a bit.