The room was great with amazing views. We were lucky enough to be upgraded. Pool was neat as it hung over the road, and you could see through it. Loved the gym as well. Close to town so we could walk most places.

We were there 4 nights, and our room was not cleaned once. The cleaner came on day 4, but we asked him to come back as we were still getting ready - he did not come back, very disappointing. Tiolet seat was not comfortable, and tiolet paper was rubbish. This needs to be upgraded.

We first stayed here eleven years ago and had no hesitation in returning. Everything was spotlessly clean and the bed was very comfortable. The only downside was the sofa which was well used and not very good for our old backs. The main reason that we booked was knowing that there was a washing machine which meant that we could travel light and not have to take lots of clothes with us. Ideally situated for just a ten minute walk from the Basin Reserve cricket ground. So many places to eat nearby and the New World supermarket ten minutes away too. It is easily walkable to the opposite end of town to get the cable car up to the botanic gardens.

A newer, more comfortable sofa. We stayed for seven nights and had to ask for our bin to be emptied. We thought that housekeeping would have had a run round with a vacuum cleaner whilst they were in but this was not the case.

Great location for access to Te Papa and Cuba St areas. Only a couple of minutes from the AirPort Express bus stop. Pleasant room with good kitchen facilities.

The room is not well ventilated, the only option being the large sliding door onto the small balcony, and even with that open at night and the cheap freestanding fan on it was still stuffy and over warm at night. In fairness we had exceptionally good weather for our stay. The good facilities were let down a little by details such as the minimalist approach to cutlery and crockery provision. The double room literally had two of everything, so every item had to be hand washed immediately for re-use, rendering the dishwashing machine redundant unless you’re prepared to wait a full cycle before your second hot drink!

The location was amazing and was very close to everything I hoped to do. The proximity to Te Papa, the waterfront, Cuba Street, Lambton Quay, the Cable Car & then continue on to the Bee Hive, the beautiful train station & a collection of historic Parliamentary buildings are all worth the walk, as is the prolific artwork all through the city and waterfront and some beautiful architecture. Add in Oriental Bay or a good walk up Mount Victoria. Plenty of opportunities to stop for coffee or numerous food options. The location was perfect for me. Also the apartments had a snazzy little button on the check in counter & if you press it a taxi arrives within 5 minutes .... well I tried it and it was more like 2 epic .... ps $50 ish each way to Wellington Airport.

We loved our stay. It was very comfortable and spotlessly clean in our apartment. On reception, Christian was so welcoming and always so courteous with a lovely smile. A bit of a bind having to evaluate the building in the middle of the night on our last night, particularly when we had an early start the next morning but this was only showing that this establishment takes health and safety very seriously and gave clear instructions to evacuate the building. Keeping us all safe if there was a genuine emergency. Thank you to the Tory apartments for making our stay comfortable and enjoyable xxx ❤️

Great location-- near numerous eateries; near a major bus stop (Wellington has an excellent public transportation system). Unit had a full-sized refrigerator and small working kitchen with pots, pans, knives, plates, etc. There was a small combo washer/dryer in the bathroom. There was good water pressure and plenty of hot water from the shower. The reception staff were friendly and helpful.

Took a point off--There is no TV in the bedroom. Also it was a pain logging into the TV system. The lighting in the bathroom was too dim. The only light for the bathroom shined through translucent ceiling panels. Problem was the light was over the toilet and not F the sink.

Brilliant accommodation in central location. Very comfortable and well maintained. Staff were very helpful and accommodating with our check in and out. The lap pool is on the 9th floor overlooking the street. The gym could do with upgrading but was OK for the odd session. Really wish we could have stayed longer. The garage next door is very handy. However if you arrive late then make sure you get a code for the parking garage. The apartment we stayed in was a 3 bedroom suite with 2 bathrooms, one with a spa bath. The staff split one of the double beds into 2 singles to accommodate my children.

Heated indoor pool! Totally fab. The room (city view studio) was small but nice. Bed was firm and super comfy. Very clean. Brilliant location and very, very quiet, which we loved. Christian and Manuel on the front desk were both super friendly and helpful.

No air-con or heat pump! Beware if you book this property in the height of summer. You'll probably suffer. We went in March and it was fine, but we found the room a bit warm in the night. You could crack the door open but traffic noise might be an issue. An oversized armchair was the only comfy seating, and not suitable for two people and the TV wasn't working. Staff gave us the password to get into Freeview and it didn't work. We didn't care that much so didn't persist with it.

Perfect location for the City Centre and the Basin Reserve. Staff on Reception were very helpful and the pool and gym were lovely facilities.

We couldn't find any air con and the room was a uncomfortably warm on a few nights. We would have left our balcony door open but there's a shared balcony that ran down 3 or 4 apartments so we didn't want to leave our apartment unsecured during the night. We stayed 5 nights and the rooms were not going to be routinely serviced during our stay; however, we asked for some room servicing after 4 days and they were very happy to do that for us. None of this took away from our enjoyment of the hotel but it might be useful for future guests to know before they book.

The 2 men in the reception that we delt with were amazing! They went over and above and nothing was to much of a problem. Beds were so comfy as were the pillows. Showers had awesome pressure! The building has been recently sold so they were working through things that needed sorting so due to this inconvenience they ended up upgrading us to a penthouse suit for 2 of the 5 nights for no extra cost. We will not hesitate in staying here again!

I cannot comment on dislikes as I was aware they were new to the building as they were extremely transparent and as things unfolded they did their best to remedy it. The gym/pool needs work but I'm sure they will be onto that as soon as possible.