Location was fabulous!! The view and the terrace were beautiful!! The staff was very friendly.

The air conditioning was being replaced so 2 of the 3 floors didn’t have air conditioning. We weren’t told about this and found out when I tried to put it on. My friends bathroom had a nasty odor and the toilet was basically under the sink. Pillows could be updated with higher quality pillows.

Cleanliness 11/10, friendly staff on reception, balcony with the best view in town

The breakfast is not worth the money... every day the same, and the choice is small, the quality of the food is poor, the only praise for the squeezed orange juice. Armchairs and wardrobes are a bit old.

Good location for exploring Lisbon with fabulous views and a great breakfast.The ladies providing breakfast were very helpful and kind.

We were cold at night but found blankets in the wardrobe.No plug in the bath,shower basic and attachment on the wall loose.No shampoo or conditioner in the bathroom.

The view is spectacular. It is one of my favorite parts of visiting Lisbon. I get along well with all the people who work there. This is my sixth visit in as many years and many of the same people are still there. Needless to say they all know Lisbon. My parents used to stay there. Old school small European hotel.

Sometimes I wish I could get a cold drink, like a coke or a beer or a hot one like an espresso, but all that is close by. This hotel is called the Lady of the Mountain for a reason, it sits on top of a hill and that can be challenging, but it is also what makes it special. You will take a lot of steps in this city and you will never regret one of them.

They have a million dollar view. I am not exaggerating. People pay for tuk tuk tours to see the view next to it but the hotel has even a better one. Another thing I liked was the staff and cleanliness. Very very clean.

I don’t think some tourists would like the decor and the fact that you have to leave your key at the hotel every time you step out. I was ok with it but kept thinking about many of my friends who would not like that. It’s for safety purposes. Either way, having that view and knowing how clean the place was made me feel at ease.

Very pleasant stay. The selling point for me was the view, it's gorgeous, and we got the room with the balcony over the view, so that was a plus. The room is very clean, towels always changed, bed was very comfy. All equipements present in the room. Staff was there 24/7. And you can leave your bags there at the reception if you have an early or late flight. Location is ideal, near a mirador, and it's close to public transport.

The pillow was very thin, and only two outlets to charge your phone in the room, the third outlet is for tv. Take note that they ask you to pay the whole stay when you first check-in. I didn't know this detail before coming.

Great view and great room! Very spacious and clean. The hotel is at the top of the city's highest hill but that's the Lisbon experience. The location is great and very close to the main attractions - a short Uber ride takes you everywhere.

This is me being very picky but the check in is strictly at 3pm. I had an early flight and I asked them if I could check in before and they said they will see. When I got there at 11.30am - they said it needed to be at 3pm on the dot. I left my suitcase there and came back around 2pm where I still had to wait until 3pm for the room. I knew the check in was at 3pm but I just hoped for a bit of flexibility.

The breakfast was fabulous including the location. The room was also great. Staff was helpful.

The first thing is nothing that could be changed. And it’s a minor thing compared to all the good things. The toilets were a strange configuration so had to flush many times. But what could be changed is I had papers on side table that I wanted to keep and the cleaning staff threw them out. I know they were jus trying to be tidy, but something to be aware of in the future. I throw out papers in trash if I don’t want them. No major papers so all is well.

The hotel has an old fashioned vibe which is nice. It's located on the top of the hill, and I had a room with the view over the city and river. The room was spacious, well furnished and clean. There's a subway station in 10 min walk and a team stop in 5 min walk from the hotel.

The breakfast was rather modest. It lacked any hot meal option, e.g. omelet or else, which were offered for extra price despite the fact I have already paid for the breakfast. Also I've noticed that staff entered the room when I was out for a day once. I was confused by this fact, as I'd expect a little more privacy once I'm checked in.

11/10 view, the same as the famous mirador nearby (20m away) but minus the tourists, old school but comfortable, very clean, desk, proximity to center (10min walk to the Martim Moniz square)

thin walls + noisy street (a very popular place), it's on a very steep hill but that's also a plus for the view, you just pay for it in sweat, old plumbing (some problems with flushing the toilet), AC on the noisier side, no outlets near the bed