Previous reviews mention the area so I shall start with that. It’s very much in the process of gentrification and whilst I was unlikely to have left my (very stylish) curtains open due to the available vista, this did not affect the use of the room. I felt safe wandering around the area as did my wife and quite liked the mixed vibe on the streets around it. I certainly think it will be more sanitised in years to come. Re the hotel, I found the facilities to be exactly as I hoped. The room and communal areas were well fitted and equipped. I shall def try to come back to enjoy the jacuzzi- something which was off, with the general temperature lower than many of my southern European cousins would be accustomed to.

Nothing

Very clean, beautiful interior, really good beds!! So quiet and peaceful! Would definitely book here again when coming back to Lisbon.

It's in the centre of Lisbon so everything was really close, but the neighborhood itself (Intendente) is one of the worst. We just walked really fast at night (lots of homeless people, drugs in the park,.. we did not see one other woman on the street). It did not bother us too much because we were really fast in other areas of the city.

An absolute gem of a stay, especially for couples. Great level of cleanliness, lots of privacy, and also perfect for relaxation. It ticked all the boxes for me and my partner, and I absolutely loved every moment of it. The Hotel is just outside the main tourist area of Lisbon so it wasn't loud or busy. Also had a handy 100% Vegan restaurant right outside (Great for some!).

I would change nothing about the hotel. I wouldn't recommend to lazy people who don't like a 20min walk into town.

Metro station around the corner, supermarket down the road, restaurants and coffee shops in walking distance. The room was spacious, cozy and clean. The bed is very comfortable and big. The bathroom was very nice with a lot of space too, the shower was perfect. We overall loved the design. We had a fridge, a microwave and even a stove. The staff was very friendly and helpful.

The alleyways around the hotel do not seem very safe, especially at night. Wouldn’t recommend for female solo-travelers.

The breakfast is very good, the concept of delivering it to the room in a basket is original, if they explained it better they would sell it more. The room and beds comfortable and clean.

I can't shower because there are no towels? There is no communication between the night shift and the day shift. You ask for something at night and they take it away the next day, the second day they didn't give me towels (neither mine used nor clean) NOT towels.

Checking in was simple and people on reception were friendly and helpful throughout our stay. The rooms are lovely, individually decorated, very quiet and at night really dark with very comfortable beds and pillows, everything was spotlessly clean. Breakfast was served in the small bar and we were able to choose a time slot that allowed us to sit together for breakfast as there was six of us, breakfast served was of excellent quality, and replenished when it was getting low, nothing was too much trouble for the kitchen staff. We came in late one evening and the bar was closed, but reception opened the bar and served us although they were just heading home, excellent customer service and a credit to the Hotel and its running.

Nothing

Quirky large room .lovely big bed and comfy. Staff great, able to store luggage as had a late homeward flight, for free. Breakfast satisfying and a good continental choice.

Small things but think the hotel needs to know. Towelling robes in room had shrunk to child size or very tiny adult I'm a UK12 and hardly covered me asked for bigger ones and they were the same. My partner is 6.4 so definately useless for him, label said XL on both. No milk in room had to go to reception to get. Kettle too big to be filled by bathroom tap. The lighting switches are very confusing. Also main light fitting hangs down too low and my partner had to avoid its very low hanging wire on his side of the bed a bit dangerous, especially in the dark at night.

Friendly and helpful staff, fabulous jacuzzi, very convenient and interesting location (ignore reviews that say it’s unsafe, it’s perfectly safe just not as gentrified as other areas), great decor, comfortable bed, good value

Some issues with hot water (we were offered another room but decided to stay where we were and it was fixed soon enough anyway). Minor housekeeping issues eg coffee not being replenished

The room looked new and not heavily used; it was also clean. I really liked the bathroom cosmetics vendor. The location is great — you're not far from the city center and tourist attractions, yet it's on a quiet street, so you can sleep comfortably without party or road noise. The room was also fairly soundproofed from the neighbors, but you can still hear everything from behind the entrance door.

It seemed like the hotel bar was booked for private events every night during our stay. I didn’t get a chance to visit the bar at all.

Outstanding seems we got in early just after they opened for a cheapish deal

Nothing. Place was fantastic. Maybe the cocktail prices? But they were comparable to. UK prices.. And strong as f*#k.