We found the room comfortable for our needs. Although it was in the eaves of the property, it felt spacious. The breakfast was simple but consistently topped up during the morning and was available until 11 o'clock. The view is great, and overall, the accommodation felt relaxed.

The location whilst being near the castle and having good views it is a challenging climb each day. We found it noisy during the night and early morning due to nearby construction sites. We enjoyed our stay but felt the location did let the property down a little. I would not recommend for solo travellers as there can be some unsavoury people around in the evenings.

Location = Excellent (except for the steps) - 15mins stroll into the heart of the City. Property Facilities = Excellent. Room = Excellent. - Shower Excellent. Breakfast = Superb - we had an early checkout on the last day and the staff prepared a breakfast for us the evening before. Pool Area = Very good - small but refreshing. Staff = Excellent. WiFi = Very good.

Lisbon is very hilly, and our Location was at the top of many many steps. Thankfully there was an escalator 2/3rds of the way up ... but this closed at 10pm every night.

Hotel staff were very friendly, spoke excellent English and were extremely helpful. Hotel was clean and comfortable. Fantastic view over Lisbon from the breakfast hall and outdoor bar/terrace. Access to sauna and jacuzzi was bookable in advance - each room can book a 45 min slot at the beginning of the day, so you get the space for yourself in that time. Little kitchenette was ideal for preparing small meals. Room was nice temperature and quiet. Breakfast options were quite limited but good quality. Located in a residential district, so quiet with a few takeaway places nearby to grab some food.

Breakfast/reception room was quite small for the amount of people that were staying there - you can also take breakfast outside on the terrace or in your room. No elevator in the property as it is quite old. Location was good (5 min walk to the nearest metro station) but a bit out of the way if you are a lone traveller. No cars could get to the property so you have to walk to the nearest road for a taxi etc, which isn't far but down a steep flight of stairs (see pictures) - don't take a heavy suitcase like we did, as it will be difficult to carry this up the stairs - as well as through the steep, cobbled streets of Lisbon - when you arrive!

Excellent service from the staff, Breakfast was great, views were exceptional. Sauna and hot tub/pool.

Very minor comments as we really enjoyed our stay! No where to dry towels in the room. There was no shower in the spa area so the hot tub/pool had gone foamy from the chlorine reacting to people going from the sauna, sweating and washing off in the pool, bit grim. We couldn't sit on the balcony because the cushions had all been left out in the rain and were always wet and needed to be put away to stay dry. The big coffee machine seems to be on its last legs as it took very long to pour a coffee. However we really loved our time there and want to visit again

The spa is great, you get 45 minutes on your own, the hotel provides extra towels but don't forget your swimsuits or you'll be roaming Lisboa in search of some :) We really enjoyed relaxing in the jacuzzi after a long day of sightseeing! The breakfast was also wonderful, a good variety of sweet and savoury. Bathroom had everything too. Bed was comfortable.

Getting to the Hotel is a feat due to numerous stairs, but we were prepared for that. It is an old building and you can't change that. However, the Hotel could think of installing a kind of doorstoppers so the doors don't slam hard. The closet in the room wasn't very useful as it was flimsy and needed to be fixed to the wall.

The location was amazing. We had a beautiful view out of our balcony and also during breakfast. Staff was very accommodating, friendly and helpful/ Breakfast was good and facilities were really nice, especially the jacuzzi/pool!

May need clearer instructions here for when you arrive. Because it is in the older part of Lisbon, it actually requires us going up the hill/stairs to locate the property as Google maps leads you in a strange alleyway. Otherwise, once you get there everything else is good! But someone with mobility issues will definitely have difficulty accessing the place.

Wow! Great location to explore off the beaten track whilst accessible to the key places. The staff were so friendly and helpful. They even made it an extra special trip with a thoughtful celebratory gesture, a wonderful personal touch. The room was comfortable and chic. Special views from the terrace morning through night is a hidden gem. Breakfast was simple but yummy.

We're not afraid of a little hike. However, the steps and hills to the hotel are not for the faint-hearted, but don't let it put you off, there are ways round it.

Very nice room with amazing city view, good breakfast, nice and helpful staff - what's more to ask? I had a really great time!

The amazing location just under the castle is at the same time a bit of a challenge for elderly people, or people with a physical handicap. Steep cobblestone alleys and street-staircases lead to Castello Suites. I came from the metro station at Martin Moniz, with a small backpack and a (hand luggage) stroller - but needed to carry the stroller most of the time. No problem for me, but even for me it would have been no fun with a 20 kg suitcase ;) You can come closer by with a taxi and would only have to *descend* a long flight of street-stairs from uphill if the taxi driver knew their stuff (= real taxi driver, not uber or bolt).

The place is incredible. Firstly, the staff couldn't be more helpful. Ana and Marcos offered many suggestions and recommendations which made our trip magic. Secondly, the building is beautiful. A lot of thought has gone into the design with the terrace where you can have breakfast or share a bottle of wine in the evening and look out over the rooftops of Lisbon. The jacuzzi and sauna were free everytime we wanted to use them and came in really handy at the end of a hard days walking. The breakfast was abundant and very varied. The room we rented was for three, and was big, very comfortable beds, a lot of wardrobe space to hand clothes and had wonderful views from the windows. The shower was spacious and had good water pressure. The airconditioning worked perfectly and wasn't noisey. There was also a well equipped kitchen (which we didn't use) and a big fridge with an ice-box. We weresupplied with many towles - both for the room and also to use in the jacuzzi. Everything was modern, clean and lovely. In summary, not only were the amenities incredible, the thing that really made our trip special was the excellent treatment received from Ana and her team.

There was nothing we didn't like. The only thing I could highlight is that taxis cannot get to the door of the hotel and you will have to walk up or down some stairs. However, we were with my mother-in-law who is 74 and she had no problem with this!

Friendly staff met us at the reception area with a welcoming complimentary drink and showed us around the property. Views were great and breakfast was lovely. Room had a kitchenette and balcony and everything we needed for our short stay. Location was good and a walk up to the cathedral on the top of the hill provided excellent views of the sunset.

Soundproofing could have been better because we heard a lot of noises from upstairs. Also, we had difficulty getting our door to lock with the key, but they said they are in the process of replacing the door locks.