The location is excellent, right on the walking mall, central to just about everything .Vibrant is an understatement. Best check in procedure of any hotel I've visited over 50 years (I won't spoil the surprise). Rooms were spacious and modern. Loved the ''Potuguese Poets' theming of the hotel. Never been so spoiled for eating choices - surrounding the hotel in all directions.

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-Breakfast way better than many other hotels in the same category. With varied fruits, sweets, breads, etc. - Location is awesome (you can go walking to many tourist spots and it’s very close to metro / tran / train station. - Friendly staff, willing to help with everything.

- The bathroom was smelly (even cleaned) and the door was not closing properly. - Pillows with dark spots (looked a bit dirty) - Glasses in the bedroom and Mugs in the breakfast room also looked a bit dirty. - It’s a very noisy region. Even with windows totally closed, expect loud noise at night (usually until 11pm). - I was expecting more for the hotel in terms of facilities.

I cannot say enough how WONDERFUL this hotel is! Staying there several nights, we loved our room. It overlooked the walking street as we enjoyed listening to the music down below when we rested in our room mid day. The windows also seal and block out every sound if you want quiet. Everyone on the staff team is exceptional in every way with recommendations, questions asked, and helping you! The breakfast spread was awesome, too, with very accommodating hours. Telmo went out of his way to arrange help, make several phone calls, and even walk with us when we desperately needed something. Another time, my leg was acting up and they even delivered ice with towel to the room to rest on my knee. The communication through messages was prompt and helpful as we planned our first stay in Portugal by ourselves. They even commented on something in our messaging that mentioned months earlier. They really do give a personal touch. The location is perfect as the restaurants and shops are level all around, which is great at the end of your day when you are tired. Stay here! We hope to come back and will definitely stay at Be Poet Baxia.

Our stay was wonderful!

The location of Be Poet was so central it was untrue! Easy to get to Rossio Metro station and also around town and restaurants and the sights. The room we had was 1003 and certainly adequate for what we required. It was clean, had a safe and accessible via a lift. The breakfast was buffet style and there was plenty of it as well as being delicious. The staff were exceptionally friendly and helpful especially Soraia on the front desk, exceptional customer relationship skills.

One small issue but it in no way affected the trip or stay was that the shower wand worked superbly but where it was attached to the shower was not adjustable as kept falling down. To be clear, this in no way ruined or upset our stay. It is just a small thing for maintenance department to address.

I don't know where to start when it comes to the Be poet Baixa hotel.. First of all, the hotel is located in a perfect location, in the center of the city. It is close to everything, metro stations, public transport, places where you can take Uber, many attractions... The rooms are spotlessly clean and smell wonderful, the towels are changed every day and the beds are super comfortable. Incredibly comfortable and great to sleep on. The breakfast was excellent and gives you a lot of energy needed for a whole day of walking and sightseeing. The hotel staff is phenomenal. It is a team of young people who are extremely dedicated to their work and their guests. All to one! I'm sure that Lisbon offers many wonderful hotels of even higher categories, but my heart remained exactly in the Be Poet Baixa Hotel, for a reason ❤️ and that's why I will definitely choose it again for the next visit. As someone who was traveling alone, each of the details listed above was extremely important to me. You exceeded all my expectations and I thank you from the bottom of my heart for the wonderful memories I have from Portugal, thanks to you in a big way. Aleksandra

Location, friendly and accommodating staff, very responsive to our needs and requests, comfortable bed

Very small room and bathroom. Our balcony looked out to another building, heard a lot of sounds like water dripping in pipes, other people going in and out of their room .

Excellent staff and location. The tall man and dark skinned lady (I forgot their names) on the morning shift were very welcoming and friendly which is super important for me because it just sets the tone for the stay. They really went above and beyond - when they realized it was my daughter’s birthday they left her a cake and a candle in the room! It was so special. AC and internet work great. Room is very big and spacious. Location couldn’t be better. Everything is nearby and walkable. Personally I didn’t hear much street noise (we were on the second floor).

There’s really nothing not to like here.

The property is like a small boutique hotel right in the middle of the tourist district. The front desk staff were super friendly and helpful. The room was not ready on time but there is a lot to do in the area so I just walked around for 30-45 minutes longer after getting there with the suggested check in time. The rooms are quite small but sufficient to accommodate 2 person. The washroom has no ventilation and has a very stuffy/moldy smell to it.

The street is not accessible to cars, making it a little inconvenient for luggage carriers. It is right on the main street with lots of restaurants, cafes and bars so it can get a bit noisy. This didn’t bother me but something to consider for light sleepers.

The hotel is in a great location! Located on a busy street, but the windows muffled out most of the noise (I was on the 3rd floor at the front). Very central close to the main square, short walk to the train station, metro and tram stops. Plenty of restaurants in the main street. Room was very clean and comfortable and serviced daily. Treated to a glass of Port and a Pastel de Nata on arrival.

Not much in the way of storage space for clothes. There is a rail with minimal hangars, but no drawers. I was on my own for 4 nights, would have had to live out of the suitcase if my husband had been with me.

We enjoyed everything about our stay. Room was very clean and comfortable and the balcony had a view down Rua Augusta to the arch and the river. Reception and breakfast staff were very friendly and obliging, and the pastel de nata and glass of port on arrival were a lovely touch. Plenty of choice for breakfast - fruit, yogurt, cereals, meats, cheeses, pastries, breads, scrambled eggs, bacon etc. Location is great, very close to metro and tram stops, so it was easy to travel by metro from the airport, and as it's a pedestrian area it's very quiet at night despite being right in the centre of Lisbon. Plenty of restaurants to choose from in the street outside or within a very short walk but it's also worth venturing a little further to Alfama to try some of the places there. We loved it and would definitely stay here again on any future trips to Lisbon.

There really wasn't anything we didn't like. As mentioned in the description the room (Mansarda on 4th floor) and bathroom were quite small but still plenty of space to store our suitcases and hang up some clothes.