Amazing Location you can walk to all the main attractions - right next to a metro stop. Small boutique hotel thus space is always at a premium but contained everything we wanted, so for example not having coffee facilities in your room due to limited space you could get coffee in the reception area and take to your room Free bottled water & mini bar in room all replenished free which makes a change Incredibly helpful staff

Hot drinks machine at breakfast not the best quality

Location, friendly staff, clean, comfy bed, good breakfast. The free walking tour with hotel staff was super. Snacks nice in lobby.

The only thing I really didn’t like was no coffee or tea in rooms, only in paper cups in lobby. You couldn’t even make one in lobby and take it up to your room (the reason given was to prevent spills). I think that if you have cola and juice drinks in the free minibar you can have coffee/tea in room. I like to be able to enjoy a cup in my room after a day exploring and/or first thing before breakfast so this was an annoying thing for me.

The hotel's customer service is excellent! Staff are super friendly. There is a complimentary walk tour provided by one of the staff in their other hotel chain and the walking tour is led by Pedro Falcao who had great historical knowledge and tips for tourists. We got to see some of the churches, Santa Justa Lift, Rua Agusta Arch, Praca do Comercio, Praca da Figuera etc. We even got free gifts for doing the tour! We were welcomed with a free mini white wine and Pastel De Natas in our room. A lot of complimentary things such as drinks on the small fridge in the room, and waters. There's also a lot of water bottle by reception area, and choice of juices. There's also a complimentary coffee machine by reception and mini pastel de natas. If you want a kettle in your room, ask the receptionist. They also provided free sparkling wine for my parents in their room who was celebrating their birthday and anniversary. Location is great, very central near shops and restaurants and within walking distance to place of interests. Bed was very comfortable. Space is not that much but it is manageable. City view isn't what I thought it would be, it's basically next door neighbour but better than just plain white wall. Due to their service and great location, I would certainly stay here again!

None!

The staff was helpful with everything we needed. The mattress, pillow, sheets etc were all comfy, and the bathroom was clean. We enjoyed the fresh pastel de natas and the champagne which is available for free in the entrance for all day/night. The location is perfect if you want to be close to the town centre. Metro stop is just in front of the hotel if you’d like to go to Shopping centres etc. No comment on the breakfast as we wanted to eat outside and try different places.

The room sizes are not so large but enough if you are spending most of the time outside of the hotel seeing around.

Modern amenities, the staff was so professional and helpful. The decor was lovely. The Pinocchio restaurant which flanked this hotel was superb. The room had a bathrobe and slippers and they included a mini bottle of port and a note to ask for a review which I found very charming, to receive a little gift on the check-out day. Very nice in my opinion.

I had to ask reception for an iron, but they didn't need it back and they brought it to the room with a mini ironing board. They also provided flat irons in the room. Everything was great.

Blue Liberdade is a wonderful fully modernized hotel from the 1700s. The facade is classic. The interior is modern. Once inside the narrow corridor is the only clue to its age. Parking was initially a challenge. Telpark has a massive garage under the plaza in front of the hotel. Who knew until hotel staff told us? (Park in the red zone on level 2 down then just walk up to the hotel. Easy.) All the hotel staff were wonderful throughout our stay. They even upgraded us. The room was beautiful. Lots of nearby great restaurants around the corner. Everyone speaks English and is friendly. Walking to the water and back was a joy with many markets and plazas on the way. We would have made it to the Castle had it rained less (but it was early March).

Nothing. Maybe better prior info about parking (or don't have a car).

The hotel is extremely convenient for exploring the city. Our family room had an unobstructed view of Praça dos Restauradores. Whilst the building itself is a historical building, the interiors are modern, stylish and well-maintained. Staff were friendly and efficient. We loved the room’s traditional balcony, mod cons, refreshments in the lobby (including coffee, mini pastel de nata and wine) and in particular, the free walking tour led by Pedro Falcao, Guest Service Manager, which took us to some hidden gems.

First, the hotel's location could not be better for sightseeing in Lisbon. The Restauradores metro stop is right outside the hotel. Across the street is the train station allowing you to venture further outside the city. Up the street from the hotel is world-class shopping with high-end shops like Gucci. There is also a plethora of restaurants and cafes within walking distance. The area around the hotel was very safe, as is much of Lisbon. That said, the location could not be beat. Second, the hotel staff were absolutely amazing. Everyone we encountered in the hotel made us feel welcome and always made themselves available to answer any questions. The room was very spacious for European standards. It had a double bed, which was two twin beds side-by-side. Each bed had sheets, making it perfect for traveling with family or friends. The bathroom was also adequately sized for a large shower and single vanity. The amenities and finishings were simple yet modern. There was plenty of space for luggage and the room also had a small sofa. Third, one of the most popular seafood restaurants in the city is attached to the hotel. There was a line daily for lunch and dinner, but the hotel has a special relationship with the restaurant and can always secure dinner reservations at 7:00 or 7:30 for hotel guests. I understand why the hotel may be rated 3-stars. It is smaller and does not offer the same level of luxury and extra services as a 5-star hotel should. However, do not let that deter you from staying here. This is the best 3-star hotel I've ever stayed in and I would not hesitate to stay here again or recommend this hotel to anyone I know traveling to Lisbon!!

Nothing. The hotel exceeded my expectations.

The hotel was beyond expectations. The location is perfect to visit Lisbon on foot. It's close to all the main attractions and the hop on hop off bus. There are a lot of shops around and restaurants (also recommend the one at the entrance of the hotel). The room is a little small (normal in Europe) but the bathroom makes up for it. The hair dryer and straightener were a +++ They offer a diverse and delicious breakfast and have a cute and free coffee/wine/water corner at the hotel reception. The staff were very welcoming and helpful whenever we had questions.

nothing

Great location walking distance to much of Lisbon. The room was very small with limited storage but well appointed with a comfortable mattress. Even though we faced the busy street the shutters kept things quiet and dark for much needed sleep after walking the hills of Lisbon all day. Staff were friendly especially the gentlemen seating for breakfast. Breakfast was good with an amazing coffee machine. Complimentary bottled water and beverages (even pastels) in the lobby was a nice added bonus. Another bonus…If you are doing any day tours pick up is a 2 minute walk down the street.

The room was big enough for the bed but it looked like we had a room that could be an adjoining. While walking through the hall other rooms seemed a little bigger. (You’re here to enjoy Lisbon not hang out in your room)