The location of the Hotel was fabulous. Very central so very easy to walk to most places or grab a taxi (Taxi's were very cheap compared to the UK!) You can also catch a bus or tram too. The rooms were amazing and massive comfortable beds too! Breakfast was brilliant, so many choices and we would definitely recommend the eggs benedict - yummy, yummy. The sparkling wine was also a very nice touch x There's also an amazing "Roof Top" terrace with outstanding views, probably the best in Lisbon. The Team at the Altis Avenida Hotel were absolutely outstanding. They made you feel like royalty and very special. They really couldn't do enough for you. We would like to make a special mention to the "Front Office Team" in particular, Leonor, Claudia & Marco. They "stand out" from the crowd and the Altis Avenida Hotel are VERY LUCKY to have them! Carolyn & Toni (UK)

There really wasn't anything that we didn't like!

It’s often a gamble when picking hotels, there’s so many to choose from. This one is absolutely flawless. We definitely made the right choice. Staying here was an absolute treat as it was my wife’s birthday. We did get a free upgrade but even if we hadn’t this hotel would be worth every penny. We LOVED the art deco decor, was like stepping into the 1920’s but with all the modern luxuries. The breakfast was superb and the staff could not have been more friendly. The bar on the top floor does some outstanding cocktails all with an impressive view, do not miss out! In the spirit of balance I would generally suggest some improvements but hand on heart, there is simply nothing I can say. There’s a real danger you won’t want to leave the hotel and explore the city. Lisbon is one of my favourite cities to visit and I would not hesitate to stay here again. A massive thank you to absolutely everyone who make the stay so special. See you again soon.

Good service, perfect location, unbelievable bed linens.

Free upgrade was a nice surprise

It was old hotel, but very clean and comfortable. Staffs were very kind and helpful. We reserved two rooms for our family and they were connected! Inside the bathroom there was a small plastic chair so it was really good for my old parents to sit down. Beautiful hotel with good price, so I will definitely visit again.

None

Everything was Perfect, starting from a quick Check in, We got an Upgrade which was Fantastic, The Room was clean and They Even prepared Beds for The Night. Breakfast was very good, nothing was missing. Very Attentive and Friendly Personell, Location was The best, walking distance to Most of The Attractions, Gastrobar was Top notch with The Most Amazing View of Lissabon, Christine at The Gastrobar attended to us, She is such a Sweetheart with her Friendly welcoming Art, We Are definitely coming back again

Nothing, everything was Perfekt

Our stay at the Altis Avenida was simply exceptional! The hotel is very well located, near two metro stations and a train station, right at the end of the Avenue da Liberdatea and minutes from Praca do Rossio, perfect place to start exploring the city. The building itself and the rooms are very nicely decorated and the bed was very comfortable. It was also soundproofed from the street which is very important, as cars drive by day and night. The wow of the building is the roof terrance where you can have breakfast or stay at the bar, with incredible panorama views of the city. The bar is a night visit in the evenings! But the star of this hotel are the staff. I can't remember the last place I felt so welcomed. Every interaction we had with them was exceptional. I am really sorry I did not catch all the names, they are truly worth of praise, but the few ones i remember - warm thanks to Ines from the reception desk, Iasabel, Julia and Frederico from the Consierge, Telma and Patricio from the Restaurant and all the others - thank you! Just to give you an idea of the level of service... as a vegan as was a bit concerned I would not have much to choose from at breakfast. First morning when i go to breakfast, i meet Frederico (who also happened to be vegan), and assures me that I am covered. If you have special needs, they will check with the kitchen and try to make something happen. In a few minutes I had tofu, an almond milk and a few vegan options for sandwiches. That was something. (But even without this I had plenty options at breakfast). Second morning, I meet Telma at breakfast, and i only say "i'm vegan" and she already knew what I had the other day and they brought it in. At the end of the week, when Telma's shift had ended, the person that came in Telma's place, she also know what I have. Nice!

My friend and I had a 5⭐️ experience at the Altis Avenida Hotel for our short trip to Lisbon. The staff, particularly, Claudia and Daniel, were extremely accommodating. We arrived early for check in but it was no trouble as our room was ready they took us up immediately. The setting is clean and luxurious and right in the heart of the City so everything you need to enjoy Lisbon is at your doorstep. Thank you for such a stellar experience!

Stylish and well-appointed. Rooms were clean and nicely furnished and the shower was simply fabulous. Staff were pleasant and friendly and I was happily surprised by the hotel bringing me a cake and champagne on my birthday! The location is useful as the hotel is next to a metro station and opposite a train station (Rossio). There is an excellent seafood restaurant pretty much next door - it’s very popular and you have to queue to get in, but it’s well worth it. A bookable underground car park with electric car chargers is very conveniently situated close to the hotel.

Hard to think of anything!

Altis Avenida is an amazing hotel to stay at in Lisbon. Located central to many places. The staff in the hotel is super attentive and is helpful with any suggestions you may need. It has a great rooftop for incredible morning and sunset views. Ricardo, Ines, Isabel, and Francisco were some of the incredible staff that made me feel at ease with any and every request. The housekeeping staff is great they even had a turn down routine where they refill the water, leave chocolates, close your shades and prepare the room for the night. The hotel is really clean and modern with big showers. I could not recommend this hotel enough and can’t wait to stay here again.

From the moment we arrived, we felt like VIP's. Staff bent over backward to be sure our room met our needs, even offering a tour of the options so we could decide. The hotel is next to metro stop and train station, as well as a lively square with many nice shops, restaurants, etc. Santa Justa elevator is a short walk. The breakfast room on the 7th floor has beautiful city views. We were on scooters, and some areas such as the elevator were a bit tight but staff were right there to direct us, to move furniture for us, etc. Showing even more incentive, they left the tables set up for us each day of our stay so we could enjoy breakfast easily. Everyone was pleasant, helpful and efficient. The food was excellent, with many hot and cold choices. I particularly enjoyed the pastels de nata and cappuccino. Each day offered a nice selection of fruit, hot and cold meats, cheese, eggs, yogurt, etc. Another very nice touch by the hotel was a greeting gift of pasteis de nata and a bottle of port on our first day. Our room was a nice size, and though on the street, was very quiet. There are automated black out curtains in the room. Bottled water was gratis, as was Nespresso. The bed and linens were very comfortable and we slept very well. A delicious piece of chocolate left with turn down service ensured we had sweet dreams.

No complaints. If we hit any obstacle, being mobility challenged, staff always jumped in to make it work for us. I particularly appreciated all the help in the gastropub for access to the patio as the high door jambs from the retractable doors created a challenge. The entire staff stopped everything to help get my scooter and I on and off the patio. Exceptional service...I really can't compliment them enough.