Staff was superb and helpful. They were always ready to assist . Hotel walking distance to restaurants, historical sites, local train station, tour meeting places and ethnic neighborhoods.

For some reason we had to move rooms mid-stay. First room was spacious, clean, bright with excellent views. The second room “Pool” was small, dark with defective flush mechanism and an electrical outlet loose in bathroom loose and hanging partially open. There is wide variety in room quality so when booking request the better accommodation. Hotel on a narrow dead-end street making vehicle pick up and drop off difficult

The hotel is in the perfect location to experience Lisbon. Easy to walk everywhere from here. Our second favorite was the jacuzzi - we had the Jacuzzi III room. After walking the city each day, we soaked in it every evening to watch the sunset over the city. It was the highlight of our time at the hotel. Breakfast was also great. We recommend this hotel for the perfect location, the jacuzzi rooms, and great breakfast.

The main thing we didn't like was the noise. Our room was over the steps leading down to the train with many restaurants below, and we were kept up many times in the middle of the night with drunk people below our window still drinking at the restaurants for hours into the night, sometimes until 2 AM. For some reason, the restaurants didn't ask them them leave or be quiet. Also, you have to reserve the spa, and they forgot to turn on the sauna, steam room, and hot tub for us during our time, so that was a miss and frustrating when we rushed back to the hotel to get our one hour in. They could also use some rugs in the rooms since floors are slippery and for more comfort.

This hotel was like a hidden gem in the middle of Lisbon. Walking through the non descrip front door you walk into a walled compound with a large parking area, nice grounds and overall lots of space. We had a room with a view of the city, it was fantastic - quiet, comfy bed. The common areas were super cute and very relaxing, including the small pool. I also personally used the spa a couple of times which was also great. I would definitely stay again.

My wife and I split up one night because she was tired so I went out to a bar to watch rugby. She took the key to the room and I had a second key to enter the compound. However once inside the walls I still needed to pass through the office to get to the door to our room and the front office door was locked. It was a pretty big hassle actually. Fortunately another guest eventually came by so I could get in but there needs to be a solution for this sort of scenario. A slight upgrade on the gym by adding some dumbells would be a good improvement to the spa.

I describe Casa Balthazar as an oasis or sanctuary escape in the city. Our room had a family room and private patio with an in ground jacuzzi and reclining chairs. After a day of sightseeing and walking up and down the steep streets, it was amazing to come back for relaxation! The breakfast room and shared pool area was just beautiful! There was coffee, tea and scrumptious cake offered throughout the day and evening. The breakfast buffet was one of the best we had in Portugal! The service was lovely. It was our 1st destination on our tour through Portugal, and it was one of the best hotels we stayed at! Thank you to the staff!

It is daunting to be a first-time visitor to a foreign city as large as Lisbon, but Casa Balthazar proved to be an exceptional home away from home. Our suite's spaciousness and comfort exceeded our expectations, and the oasis-like setting of the complex is fantastic. We enjoyed starting our day with our lattes and expressos in the exquisite breakfast area, always served promptly by enthusiastic staff. Likewise, the front desk staff, including Maria (manager), Paul, Yuran, and Rui, were exceedingly helpful and attentive to our needs. If my wife and I were to ever return to Lisbon again, we would definitely choose Casa Balthazar in a heartbeat.

Casa Balthazar is a true urban oasis. The location on a quiet street is just the beginning. The beautifully designed rooms throughout the house, the pool, the preserved historic architecture, the spacious and incredibly clean rooms, as well as the spa facilities make for the most relaxing stay. Breakfast is wonderful! The staff at Casa Balthazar are so welcoming and accommodating. They went above and beyond to handle a critical laundry need for us, alleviating a substantial source of stress from our trip. We had action packed days, and it was so relaxing to return to Casa Balthazar for an afternoon coffee, slice of cake, dip in the pool, or rest in our spacious room. The bed was extremely comfortable and air conditioning was exceptional. Thank you to the wonderful team at Casa Balthazar!

Nothing at all!

We liked everything! Location was perfect, the staff went above and beyond, the breakfast was delicious, the room was spacious and beautiful! It was like stepping into an oasis from the street.

Not a thing!

This was a very impressive property, beautifully furnished with spacious bedrooms and several lounge areas. The pool was heated to 26 degrees so a very comfortable temperature. There was delicious fresh orange cake provided every day and you could help yourself to tea and coffee and alcoholic drinks using an honesty system. The towels were of beautiful quality. The staff were very helpful recommending restaurants and the breakfast was excellent. It was located a 4 minute walk from the Rossio train station where we could catch a direct train to Sintra.

Nothing.

Where to start...... this place is a real hidden gem, all the reviews were spot on! Located down a quiet side street; which is narrow & a dead end & it's easy to find once you know where it, our taxi also couldn't find it but we were dropped nearby and helped to locate it by the friendly locals in the area. The hotel was perfect for our needs, we opted for a jacuzzi room which did not disappoint! Spectacular views across the Lisbon skyline, a cute hot tub for two, sun loungers and a small table & chairs on the terrace to take in the amazing views! Our room was more than ample size and had everything we needed, including a complimentary bottle of wine. The hotel has a boutique homely vibe, beautifully decorated with antiques and stunning artworks adorning all of the common areas. The breakfast area is filled with light and the huge window looks on to the pool and courtyard area. Breakfast was delicious, selections of meats and cheese, eggs on request and the most divine cakes & pastries all from the hotels own bakery located not far away. The lounge space has coffee, teas and cake available throughout the day, plus a fully stocked bar which works on an honesty box scenario which is a lovely touch. The pool is small but quiet most of the day with plenty of shade as it was incredibly hot when we were there. In addition (which I wasn't even aware of) theres an underground spa which you can hire out (for free) for just the two of you to share at your leisure which was a brilliant way to unwind after striding up and down the hilly streets of Lisbon. The location of the hotel is pretty perfect within walking distance of so many great sites. We felt utterly spoilt and recharged, it's almost like staying with some really close friends, we felt incredibly welcome and looked after. The staff are incredibly helpful, booking taxis, organising trips and give great restaurant recommendations. We look forward to returning at some point in the...

After arriving in Lisbon during a country-wide power outage, checking into Casa Balthazar was like finding an oasis. The staff went out of their way to get us settled quickly and comfortably. That level of attentive service continued during our stay. The property is a charming historic boutique hotel with modern conveniences. Location is central to tourist attractions with many restaurants, shops and public transportation nearby. We looked forward to breakfast, which was a spa-like relaxing experience with soft music, friendly service and a lovely buffet with fresh fruits, local pastries, great cappuccino and more. We enjoyed our experience so much that we booked an additional stay as we were checking out.

We can't think of anything that would have improved our experience. It exceeded our expectations in every way.