Good location. Very friendly and helpful staff.

For the price and the reviews that we read we were expecting a nicer room. Our room and bathroom were a little tired. There was a room on our floor that was in the process of being remodeled, maybe ours was next?

Nice hotel in a great central location. We received a very warm welcome at check-in. The bed was large and comfortable. Breakfast was fresh and tasty. The room had a beautiful view of the city.

Room 501 has a weird noise in the wall behind the bed. Lots of ticking. Luckily I had earplugs with me and I was so tired I was only slightly bothered. There was a coffee machine but no kettle in the room, which I missed as we don't drink coffee. As a tip for the hotel's evening restaurant, I would like to pass along that they should dim the lights. Then people will definitely come and sit down.

Central, easy access to anywhere you want to visit in Lisbon. Perfect location. Love love the location. The square outside the door step has a lovely atmosphere. You can just sit and chill outside after your dinner. Live music at the square. Evething feels like within 5-10minutes walk. Room has everything you need. Small but just right. Comfortable beds and pillows. Breakfast good basic. Staff are amazing. Cannot thank the lovely staff enough. Thank you so much to Beatriz. She's amazing. Helped us with our train to Porto. She's very welcoming and accomodating.

Something small but not a deal breaker, the shower was great but just the way to turn it on. You can get wet with cold water first and hard to escape it. Nothing major. Im still alive.

The location was excellent, we could choose to walk, take the Metro, tram or bus within minutes of leaving the hotel. The bedrooms were spacious with quality linens, a very comfortable bed and quality toiletries. All the staff were helpful,professional and polite. We took two of our evening meals in the hotel and the standard of service by the staff was exemplary. The food was excellent,in fact my husband commented that he had had the best prawn risotto that he had ever eaten.

The hotel is in a lovely area on a square with many restaurants very nearby. Plenty of fresh produce for breakfast and our dinner was excellent.

The hotel advertises complimentary airport pick up with stays over 3 nights, but it wasn’t available for us either way. The water did not drain properly in the shower, and as a consequence I did not notice that it had leaked into the bathroom and onto the carpet in the room. Reported to reception twice as nothing was done to improve the situation on the first occasion. There appeared to be a plethora of power points, however quite a few did not work, meaning we had to scramble about on the floor to plug in the hairdryer. Would have been happier if the towels were not changed everyday as it seemed wasteful. When we left we were not asked if we had enjoyed our stay, merely asked to pay the tourist tax.

The location was awesome. The bed was comfy. Room was clean and large. The staff was fabulous, they were so very friendly, they put in so much effort to personalize our stay, provide recommendations, and accommodate our quirky requests. Nothing short of 5 star hotel service/treatment. I’d stay here again, without a doubt. My first time in Lisbon was fantastic and this hotel had a lot to do with it. Thank you for a wonderful experience.

The shower knob was awkward as it rotated between different shower heads with the middle being the off position. Yet the knob didn’t have a line to delineate the off position so it took time and patience every time I attempted to turn off the shower. It was hard to find the off position in the middle and I continually hovered between shower heads. I had to have patience and let the water drain out of the pipes and hoped that I found the sweet spot for off.

Great location in front of the carmo convent with its nice plaza ,places to have a drink or a snack under the trees. Quiet but still in the middle of the old town, steps away from great Restaurants and stores.

Nothing!

I had a wonderful stay at Lisboa Carmo Hotel. The location was absolutely excellent — right in the heart of Lisbon and within easy walking distance to historical landmarks like the Carmo Convent, Rossio Square, and the Santa Justa Lift. It made exploring the city incredibly convenient. The front office staff were friendly, helpful, and professional throughout my stay. They were always ready to assist with directions and local recommendations, which added a personal touch to the experience. Daily breakfast was consistently good, with a nice selection of fresh items to start the day. I also appreciated the housekeeping team, who kept the room clean and refreshed each day without fail. Overall, a great base for anyone wanting to immerse themselves in the charm and history of Lisbon. Highly recommended.

The hotel is in a great location for exploring Lisbon. The hills are not too bad at all and there are great restaurants and fado shows within easy walking distance of the hotel. The staff were very welcoming and helpful. Special thanks to Louise who helped us find a local bar to enjoy the views across Lisbon. We had a room on the fifth floor, which came with great views and was nicely laid out and was very comfortable

My only negative is that the bar area is so small it is basically only two tables and they seemed to be occupied by hotel management working on their laptops all day. It is not a big deal but a bit annoying. Having said that the restaurant staff were exceptionally friendly and helpful, so overall I would highly recommend the hotel.

The location was fantastic. The bed was so big and comfortable. We really enjoyed breakfast. I particularly liked the bread, smoked salmon and eggs - a real treat. It was the little things that made this hotel special. For example, we had Pastéis de Nata and ginga with a welcome note on arrival, little chocolates left on our bed on our last night and a pretty card decorated with dried flowers at the end of our stay. The staff were very welcoming and friendly. We also received an upgrade to a city view room from which we could see the sunrise. Such a lovely place to stay, if you choose to stay here you will not be disappointed.

Nothing, it was perfect.