Our favorite feature of the first floor apartment (second floor to us) --- the tall glass French doors that opened onto a tiny balcony with a full view of Rossio Square. We fell in love with the place then and there!. The room size was generous with lots of space for umbrellas to dry. Kitchenette was cozy but more than adequate. Security was excellent with three doors that required only a "tap" to unlock. Washer and dryer on the same floor with instructions in English. Daily room cleaning with fresh towels was a special but unexpected amenity. The shower was large with two shower heads. Natalie, our landlord, met us at the main door entrance with key card and gave us an introductory tour of the apartment.

Nothing.

Location is excellent. I saw some negative comments regarding the surroundings but they were not accurate, the location felt safe and very central. Beds are comfortable. The place is spot on clean. Shower has a strong water pressure. Air conditioning in the room. Very friendly staff. Bonus tip, if you want that room with the small balcony facing the square, ask for the room called "Pedro Álvares Cabral".

The noise: The windows and walls are paper thin, you will hear everything that goes on outside and inside the building. They have a couple of fire detectors in the room that have a strong blinking light and that can bother you at night. The bathroom could be refurbished to modern standards. The above are mentioned in case you have problems falling asleep, I personally don't have so I would stay here again happily but I hope the management does a bit of a refurbishment in the bathrooms.

great location excellent room cleaning each day lovely bright room driver pichup at airport was a blessing

the bathroom was very tiny and very difficult to move around in we arrived late due to plane delay so there was no access to apartment, we had to go to another location to get key. Our driver drove us there , would have been very difficult on foot with cases etc, very messy procedure, must be an easier system

It is a spacious room, with a kitchen. It is one of those big apartments that was split into a few smaller ones. There is a shared laundry. Great location, so we were able to walk to most of the attractions. The beds were comfortable. The check out time was longer than what you usually get offered. This place also offer an option to store your luggage if you decide to do some sightseeing on the last day. That was really helpful!

There was a miscommunication about getting the key and although we came before 8PM which I said we would, there was no one there so we had to walk to get the key. It was a 7 minute walk, so no big deal and we did get an apology.

It was a great apartment to stay in. We messaged the host 20 mins before we got there and they met us there. Be aware that there are 22 steps to walk up to get to the apartments. (Pack light lol) The location was prime. So much to see and do in the Rossio area. There was construction going on the outside of the building but it was only during the day and did not really affect our stay. The bed was comfortable and the amenties, fridge, stovetop, washer and dryer, air conditioning were all working fine. There was a grocery store a few minutes walking distance away as well as pharmacies, cafes, restaurants and clothing stores.It had everything we needed. We would still stay at this accomodation the next time we visit. It had everything we needed and it's a great area. Everything was clean and comfortable and the host was just a quick text message away. We couldn't get the tv working properly so we texted the host and she came over within 15-20 minutes and the issue was rectified.

The only negative was the sewage smell that seemed to be coming from the bathroom drain. Actually the whole area of Rossio had that smell. It was explained to us that the tide created that smell at certain times of the day. If you're staying in the area you're going to experience that odour. We shut the bathroom door at night and that seemed to help.

Location was unbeatable. One block back from Rua Augusta. Laundry facilities were fantastic, staff very prompt and very friendly. Comfy beds and large room.

Didn't bother us at all but for others be aware, the apartments are above a peep show so there is loud music until around 10pm. We barely noticed it, just a warning for other travellers. Also being one block back from the main tourist strip is fantastic but there is also a lot of (unavoidable) traffic and 'interesting' characters. In saying that, we loved our stay and the apartment was perfect for us.

Placed perfectly for tourism and easy access to the most popular neighborhoods. The room was big and very comfortable. Mini kitchen a definite plus, although I did not really use it. I was met on time to get my keys and she was very helpful and kind.

Rénovation work on the building made it so I couldn't see out the window (normally an amazing view of the placa). Can get noisy there. The double glazed windows block most of the noise, but I am a light sleeper, so I still needed ear plugs which worked perfectly.

The location is superb - close to restaurants, nice walks, views to the castle (lit nicely at night), and souvenir shops. The Uber pickup/dropoff spot is steps away. The metro station is also close by but we didn't use it. The room was very nice - clean and comfortable. I was traveling with a friend, so, having two beds was great. And our host was super nice.

Well, the place is just a step away from the Rossio square right after the arch, and a smell out of the entrance door says that some people use this arch for some of the natural needs. I guess not something that the hotel can address, and it didn't bother neither me nor my friend much as we didn't spend much time at the entrance.

The guy who met us to give us the keycard and show us the room, Leandro, was so friendly and helpful, which got our stay off to a great start, It was in a very central position, near all transport, it was cleaned every day with fresh towels, it had everything we needed, a nice big tv that we could watch Netflix on, there was lots of hot water and the bed was big and very comfortable.

There was a big brown stain on the ceiling and the smoke alarm flashing was very bright when you were trying to sleep, we didn’t like the blue bedding with the pink flamingos on it, but some people might like it.

Location, amazing. Bright airy spotlessly clean apartment overlooking Rossio square. Good air con.

I could see the 23 steps up to the apartment being a problem for some, although we didn't mind too much. The entrance is a little creepy, but again, we didn't mind too much. There was only one ring working on the hob, and the extractor hood didn't work. We intended to save money by cooking meals, but this wasn't possible, so we had to eat out most of the time. I feel some sort of compensation should be offered for this inconvenience. But a very nice stay.