Very good location, just few steps away from the entrance/exit of metro station Sao Sebastiao. Department store, restaurants and mini mart are in walkable distance. Friendly and nice staff. With simple but good breakfast.

Can hear clearly what the nextdoor guests are saying at night

The room and bathroom were spacious and comfortable. There was a small swimming pool, which seemed warm, although we did not find time to use it. Staff were very courteous and helpful, and the public areas were bright and comfortable. Breakfast had variety and was good for a three-star hotel. The hotel is opposite the entry to a metro line linked to the airport.

Room sound-proofing could be better but it did not interfere with sleep. Guests staying longer than two nights are penalised by being required to buy further coffee and tea supplies. There is no dried milk. The breakfast room can be cramped and crowded but staff are efficient at clearing tables.

Nice hotel, comfortable, spacious room, more less basically equipped, but everything you really need is there. Spotlessly clean room so the best comments for the cleaning staff, discreet and perfectly doing their job. Staff generally is kind - a professional way of kind. Situated in a very nice, quiet part of the town with metro and some bus stations literally a minute away, it is very good connected to the centre and different touristic atractions. Big shopping mall is two minutes from the hotel, Lidl and restaurants offering different cuisines as well.

My biggest problem and complaint is about the heating which practically has’t been working at all. We were there 1-7 January and it was very cold in the room in the mornings and specially evenings and nights. Since heating is central, I complained once at the reception, they said they would do something but they didn’t. Second time, the other person at the reception reacted and thus we had heating unfortunately for only one night. So, if you go at the winter time, be prepared to be persistent, demanding the heating over and over again. In that sense, the rooftop pool doesn’t make any sense in the winter time, since the water is ice cold.

Great all round experience, we enjoyed the roof top pool area and the sports screens in the bar. Friendly staff.

The breakfast offering could be improved, the better sausages and the hash browns that we had on Friday morning were a highlight and they were gone for Saturday and Sunday. A coffee machine that can produce latte/cappuchino would be significant improvement.

Hotel stay was very relaxing/ enjoyable, staff were all very Friendly / helpful. The Breakfast Each morning was great , really well laid out , good food / Choice. Rooms were very clean , bed comfortable. ( Rooms as seen in pictures) Swimming pool area on roof was amazing , nice place to chill out and relax. Pool slighted heated so , even on slightly Breezer days still was great. Elevator in building so easy access if limited mobility or in Wheelchair. Would definitely stay again . Very easy to get to from airport by metro and cost via Uber to airport is also very cheap.

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It would have been nice to have a kettle in the room. Small token big gesture! Doors were slammed shut in the hallway from time to time Eggs at Breakfast could use some improvement

Great location, right by the subway that goes directly to and from the airport, and takes you downtown in just 10 minutes. The building has a strong 1980s vibe throughout, but overall it felt relatively fresh. The rooftop pool with sun loungers was a nice feature, though unfortunately the weather in March wasn’t on our side. Perhaps because of that, the pool was neither heated nor cleaned during our stay. The breakfast was excellent, with a wide and generous selection that included both hot and cold options, fresh fruit, pastries, and more. There were also lactose- and gluten-free alternatives available. Service was good overall, and a special shoutout to Antonio, who seemed to handle everything from the bar to the kitchen—and more. He worked hard and was incredibly friendly and helpful. He truly deserves credit for his efforts!

There was a stain or some damage in the bathtub that had been covered with tape, which didn’t feel very reassuring. We didn’t need to use the AC during our stay, but when we arrived I tried adjusting the temperature—it was unclear whether it actually worked or not.

We only had a short one night stay for a convention but we were very impressed with the facilities. Had we had more time, we would've definitely like to try the rooftop pool. The staff was very nice, always helpful - whether it was to give us advice on places to eat, or the availability to leave our bags there for several hours after check-out while we were at our convention. Breakfast was good and varied, sadly we were in a rush but on a next trip we would take it in more. Room was spacious, beds comfortable and big bathroom.

3rd pull-out bed was a bit wobbly - for someone with vertigo, this would be a problem. Luckily one of us didn't mind. Not enough sockets to charge your phone - none close to the beds. This would be something useful to take into consideration.

The staff were amazing and very understanding of our large group and it's requirements. The pool facilities were great. The cleaners did an exceptional job and are very trustworthy - We left all of our stuff out and they still cleaned and put our stuff away neatly and in full. The breakfast was decent but the location was superb, plenty of food places down the road. Genuinely impressed with the staff and their warm welcome, even when we were getting a bit noisy throughout the stay! Top class job and amazing value for money.

The sausages at breakfast, barring that honestly not a bad thing to say.

The Staff are exceptionally friendly and helpful, the room is cleaned regularly and the bed was so comfortable, the food was great amazing selection for breakfast to cater for all, the pool on the roof is a major highlight where everyone can relax or mingle while having a waiter service for food/drink, and the location could not be better close the all shops and sightseeing like the tram 28 takes 10mins in a taxi and all of the nightlife and clubs open until 4-6am or the beeches are around 25mins mins away

That the hotel is missing a star. Should be 4, this is not a 3 star hotel. I would only say maybe have the pancakes already cooked next to the bacon etc and the milk could be more chilled.