The location is amazing. About 5 minutes walk from Baixa Chiado metro station. The staff are fantastic and so very helpful. We didn't get breakfast so I can't rate it but I did see it and it would come under the continental breakfast headline and looked good. Our room was very good in a quiet part of the hotel. Shower was superb. Hot water all the time. Bed was very comfortable. The towels provided were large and in great condition.

The walls in the room were grubby from people's cases etc and could do with a lick of paint every couple of months. No coffee machine or coffee making facilities which was disappointing. Pillows weren't great. We could hear people moving about early in the morning due to our room being very close to two others but it wasn't that bothersome for us. Our room wasn't turned over every day of our 4 day stay. Maybe because it was a Sunday? But it's OK.

Excellent location for shops, restaurants and the sights. Lovely room with a big bathroom.

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Location of the hotel is excellent, is in walking distance to many landmarks, shops, bars and restaurants. It is also very easy to access public transport and the castle is very close by. Room was modern and of a decent size and also had air conditioning. Breakfast options were small, but I enjoyed that they could make eggs for you as you wish upon request e.g. fried, omelette, scrambled etc. Staff at the hotel was very nice.

Larger selection of breakfast options, found ourselves eating the same thing everyday due to lack of choice. We were not informed that there was a massive construction site just across from the hotel before our stay. This meant that we were woken up early daily due to loud construction noise and construction vehicles as this was right outside of our room.

Amazing location, just a few steps away from Rua Augusta and maybe a 10 min walk to the arch. Close to lots of restaurants, shops, bus/tram stations. Big rooms and cozy beds, the room was warm and it also has a small balcony with a really nice view. Amazing, big bathroom.

The rooms could use a fresh coat of paint. The smell... it wasn't always present, but sometimes it was really annoying and we couldn't open the windows because it was really cold outside.

It was a good central location and the bed was very comfortable, which helped to have a good sleep after walking all day

There was no kettle to be able to make a cup of tea or coffee in the room, which would've been very welcome after walking all day before heading out for dinner. Also I could hear the following in the room next door when they went for showers, flushing the toilet and running the water from the bathroom taps after midnight. Not that I'm saying folk can't go for showers or flush the toilet after midnight, but maybe the hotel could look at the soundproofing between bathrooms and the next door bedrooms.

The 8 Hotel in Lisbon is a boutique gem that offers a vibrant, retro-inspired experience right in the heart of the city. The hotel is tucked into a prime spot in Lisbon’s historic centre, minutes away from iconic sights like Praça do Comércio and Chiado. I loved that I could step out of the hotel and be immediately immersed in the city's buzz, with the Alfama district just a short walk away. Plus, the nearby metro and tram lines made it easy to explore further afield without hassle. The 8 Hotel has nailed that vintage-meets-modern aesthetic, with retro furniture pieces that feel playful yet thoughtfully curated. There’s this warmth to the place—the chairs, lighting, and even the colors feel nostalgic without being kitschy. It’s like staying in a friend’s trendy loft with just the right amount of quirk, which gave it a personality I haven’t found in larger hotels. The staff at 8 Hotel might be one of its biggest highlights. They didn’t just check me in—they made an effort to get to know me, offer suggestions on hidden spots around Lisbon

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The room was large enough but lacking in draw space for clothes. The bath was adequate but needed shelving and draw space for towels and toiletries The shower was large and water pressure good. Again no shelf to put soap bottles Staff was very helpful and offered local dining locations and items to eat.

Elevators don't go to every floor had to get off on 3rd fl and walk down to 2nd fl room with luggage then in reverse to leave. No problem for young people but wife and I are 75 & 74 with back problems.

LOCATION! We loved the location, it was right in the middle of the main shopping area, in between amazing coffee shops, top rated restaurants and bars. The hotel itself was very clean, decorated well and had massive windows which made the rooms so bright.

The lift only goes to even numbers, which is slightly in convenient especially if you are dragging heavy luggage up and down. However, other than that, would still recommend this charming hotel when visiting Lisbon!

Great position, helpful and professional staff

Even though the building is a historical one, some maintenance is needed. The walls were full of luggage stains and the last level rug needs urgent cleaning. The floor of the room above creaked terribly, and could hear people from other rooms. Not for the light sleepers. Fortunately, the staff was nice and gave us another room. There is ongoing construction working next to the hotel, starting at 08:00.

Everything was perfect and easy to access, with landmarks, numerous attractions, and various restaurants just a short distance away. The staff were incredibly friendly and attentive, the breakfast was delicious with plenty of options, and the location couldn’t have been better. It truly made our stay enjoyable and hassle-free

Unfortunately, while the cleaning was tidy, we often had to sneeze. We discovered a lot of dust under the bed, which surprised us. Every time we got on the bed, dust puffed out, explaining our sneezing.