Excellent location for our visit to the tennis. Comfortable bed. Clean and recently decorated room. Very friendly and helpful staff. Parking permit from hotel would have been much better value than the NCP than we pre-booked (lesson for next time!).

Small bathroom. Like so many hotels these days facilities such as bar and breakfast suffer, but there were plenty of outside options available nearby, including discount vouchers for breakfast at the hotel opposite, made this a non-issue.

Great location on the Sea Front. Lots of on street parking around the hotel at a reduced rate of £2.20 per day. Friendly staff, easy check in, free biscuits and sweets in reception. There is a bar area that we didn't use ourselves but is available for residents. There are also vending machines and a pool table. Comfortable quiet room.

Nothing

The location is fantastic. It is located at Howard Square, an area that we love in Eastbourne. Easy access to seafront, to the Towner Gallery and to the town centre. Parking is easy as you can buy all day parking voucher from the hotel at a reasonable price. Room size is not bad. The bed is not as firm as I would like but ok. We had a light and bright twin with side sea view which was unexpected. Staff A star, very helpful and professional. No take away pack for morning as advertised on the webpage but it is ok. They do have voucher for breakfast at The View hotel opposite, for £10 per head, which is also very reasonable considering what you get for the buffet breakfast (very good quality and lots of choices).

Just like any other hotel, would like to see more hooks, especially in the bathroom to hang towels and wash bags etc. There was no hooks at all in the bath room. The toilet space was a bit cramp and you have to sit sort of lightly sideway. I think a toilet with a corner cistern might have worked better in that space. I had showers in the morning, and although not a power shower, the flow was adequate and water hot. But my husband could only get a dribble of cold water when he showered in the afternoon. It was the same for both days. Maybe some water pressure issues during the day? But for the price - we have no complaints.

Exceptional sea views from our room, and a warm welcome from the staff. We were celebrating our wedding and we found confetti in a heart shape on our bed, which was a lovely touch.

No fridge in the room.

Excellent view of the sea and only a few minutes from the beach. Although there was no formal breakfast, they gave us a bag of snacks every morning. There's always somebody at reception and they were all friendly. I felt truly welcome. For me, it was a dream holiday and the accommodation was a vital part of that.

It's possible to find things to criticise but it's great value for money. The room is perhaps small for some people. There is some noise from the street even late into the evening - but truly not worth complaining about. It's a seaside resort and has limited evening entertainment.

Great location, spotlessly clean, nice and simple, sitting area, play area if you came with children, also a pool table, and a fridge with a cold drinks, whilst you are waiting for receptionist to welcome the guests, relaxing and peaceful in my opinion.

Very friendly staff members receptionists who were there, they were very helpful friendly and communicative,every morning offered a complimentary breakfast bag packed with yoghurts fruits juice and a fresh croissant, I also loved my room with the sea view, room was cosy had everything we needed, it was lovely to wake up every morning with the sound of the sea .

The staff at The Westrocks Hotel were so helpful. They were very welcoming. A huge thank you to Michael who helped us with our luggage. Parking is never easy in Eastbourne and I'd had to park quite a distance from the hotel. He came with me to my parking spot and also waited patiently whilst I changed parking spots to be in the H zone. He then assisted me with bags and equipment. Thank you again Michael.

Nothing really. I knew breakfast wasn't included. However, we had a pleasant surprise as each guest was given a continental breakfast in a bag "to go." We chose to eat ours in the lounge the first morning and a coffee would have been nice. If we'd had asked we might have been given one :) There was juice in the bag. Mum and I do like a coffee :)

I recently had the pleasure of staying at West Rocks Townhouse in Eastbourne, and I was really impressed! The location is perfect, right on the seafront and just a short walk to the beach. I loved how close it was to all the local attractions, like the pier and the theatre, perfect for a bit of sightseeing between my relax time by the sea. The room was cozy and had everything I needed, my favourite part was the lovely sea view from my window. The bed was super comfy, and I enjoyed the little tea and coffee setup in the room, perfect for a morning pick-me-up. Plus, the complimentary breakfast bag was a nice touch, such a thoughtful way to start the day! What really stood out to me was the staff, they were so friendly and welcoming. Check-in was quick and easy, and they were always there with recommendations for things to do around town. It felt like they really cared about making my stay as comfortable as possible. One thing to keep in mind is that there's no dedicated parking, but the staff made sure I had a permit for on-street parking, which was super convenient. All in all, West Rocks Townhouse was the perfect place to stay in Eastbourne. It’s a great mix of comfort, location, and friendly service, and I’d definitely stay here again next time I’m in town!

The room was on the first floor with a sea view, exactly as requested on the booking. The location is superb for exploring Eastbourne and the surrounding area, especially after a day of hiking the Seven Sisters. The view of the sea added a refreshing touch to our stay. Finally, the staff is super helpful and supportive.

Overall, the building has a classic charm and has been well refurbished. However, there were a few small downsides: the bathroom sink is located in the room rather than in the bathroom and the wardrobe is rather old-fashioned. Nonetheless, the mattress was exceptionally comfortable, making for a pleasant overall experience.

We had a side sea view room which was nicely decorated and had a comfortable bed. There were tea and coffee making facilities. The staff were very friendly and helpful and the hotel is in a very good location. The arrangement to have breakfast in The View hotel across the street worked well and was good value for money.

We thought the on-suite bathroom in our room was very small and tired looking. It would be better with a walk in shower when the hotel does decided to update it. There was no reading lamp on one side of the bed which was slightly inconvenient but no huge issue.