was allowed to check in early . we stayed in the flat which is very nice & spacious . comfortable beds etc entertainment in evening although finished at 11 . 11-30 or midnight would be better . friendly guests and staff .

as said before would be nice if entertainment stopped a little later . it was our anniversary as well as my husbands birthday .. most hotels would maybe place a couple of chocolates / bottle of cheap plonk etc in the room but they didn’t . it’s not important but it’s a nice touch .

Excellent location for the bandstand….we were playing there for a week. Very spacious apartment and very helpful friendly staff in the hotel.

No openable windows, bar one … which then couldn’t be closed because the handle was broken. Kitchen had a good range of electronics, but otherwise rather under equipped, we needed to ask for mugs and a teapot.

Property was very close to everything, evening entertainment was very good. Room was basic but clean and comfy. Joseph at the bar was very friendly and welcoming.

Missed breakfast as wasn't mentioned that it was included in the price we paid so checked out without it. I didn't realise until we got home.

This is te third time staying at the Imperial and the staff are friendly and obliging Our apartment was clean and comfortable

Unfortunately there was a small problem with the heating in our flat which was rectified.

We used the ground floor apartment, quite spacious with good sized rooms and good shower. There was a few steps down to the kitchen area. There was entertainment every night but smallish bar area that got quite busy. The hotel itself is aimed at the coach party market and is fairly restrictive on meal times but nevertheless a good hotel just 400 yards from the pier and good selection of restaurants.

Early breakfast times (start and finish ) were very Restrictive. Breakfast was only available between 0830 - 0900. I arrived at the Restaurant on my first day at 0845 to be told I was too late for a starter and could only order my main Meal.

We stayed in the apartment which was a great separate space for us as a family. Large master bedroom, good living spaces and bathroom. Location is great for exploring both town and beach.

One of the "sofa bed" mattresses was really uncomfortable bur just needs replacing. we weren't able to work the heating when we first arrived but hotel were quick to sort. We had hoped to at least make the most of hotel breakfast but it was all fully booked, although plenty places to eat nearby

Close to every thing

The only thing I dint like was the window dint open enough it was hot in the room and the bed was hard could of been softer and the shower could of been put on a hook to have a proper shower we had to hold it

Lovely clean room. Kettle, mugs, tea and coffee particularly welcome.Large spacious dining room.Friendly staff.

The entertainment room was on the lower ground floor/basement and it did get rather hot as it was very busy.

Staff knowledgeable and friendly - Bar staff at function room downstairs great with guests and really are part of the whole package

Eggs not that great at breakfast