Hotel room was exceptionally clean & spacious, though there was a space behind the door that we thought was wasted space. Looked a bit weird, maybe put the wardrobe there? Instead of next to the window. The view from the window looked out onto a rooftop beer garden that is no longer used, luckily! Otherwise ppl could see in. Not enough tea/coffee/milk to make a drink. Bed very comfortable Breakfast was plentiful & delicious 😋 Staff friendly. The building looked really nice & big with a pub downstairs. Would definitely stay here again. Booked this hotel as we were invited to a friend's birthday party & it was close to where we needed to go, 15 min walk, it's also close to the shops, beach & leisure centre.

Everything explained above plus not enough plug sockets unfortunately.

Owners so kind and helpful. Attentive, and carried heavy bags as lots of stairs. Location perfect for us as needed to be by the high street yet close to beach for dog walk. Bed very comfy. Being realistic you get what you pay for.. it is a cheap night away, yes there was loud music but we joined in, yes was dated but was low fee. The building is beautiful and must cost a lot to maintain back to its glory days. The stair case is insane and craftsmanship in the woodwork beautiful. The restaurant area is also a wonderful mix of cultures. Sadly I don’t think it’s appreciated by the locals

The public that use this as a pub. Like a scene from Benidorm.

Lovely clean and tidy hotel and room. The staff were friendly and it was easy to check in late (but before 11pm) despite the doors being locked as they were around in the bar area and there is a number to call if they aren’t. The breakfast was good and very affordable for a Royal Hotel! The location is excellent being in central Sheerness

The main light in the room didn’t work so had to rely on using the lights next to the beds. Hot water in the shower takes a while to come through. No one at the reception desk most of the time but it was easy to drop the key off in the box after the stay. Also be aware the hotel bar closes early! No hotel parking available

It was a good place for the money. Very carrying people. Great food! Truly dog friendly. £15 for a dog accommodation. My dog was able to have meals with me in the restaurant. It's unusual in UK. Usually I have to eat at reception. The building is 200 years old with big rooms and a big bath. Probably more suitable for younger people over weekend due to the music night downstairs. I will definitely come back.

Convenient location that is quite easy to find and has shops surrounding it. It's very good for a quick night out, plus it has a pub at the bottom of the building. Heated floors in the bathroom as well.

Above the bed, there is a weird white railing that makes it uncomfortable to fit up right as it sticks into your back. Also, the pillows are quite thin as well as the covers. Mattress and bed itself are very comfy, though. Stunk of tobacco on our floor, but I put that to the fact that the smokers spot is right outside. It didn't smell in the room, which is the most important thing.

Our second stay at the hotel, the renovation works are indeed making it an even more lovely place. Staff very friendly and professional, breakfast very good and abundant. A nice, warm welcome back and another very pleasant stay.

The building was very historical and had a lot of it's original features. Although located on top of a pub, it was not an issue for us. Restaurant was nicely decorated. Staff friendly and polite.

As out of season, breakfast was limited to full English or toast. Food tasted okay, but could have been warmer / hotter. Also would recommend some background music in the restaurant.

A very pleasant stay for four nights in a family-run hotel. A quiet break out of season gave us the opportunity to enjoy personally-prepared dinners. The price was appropriate for the level of comfort. The location is a stone’s throw away from the town centre and railway station while a two-minute walk leads you to a Blue Flag beach. The hotel, which is a listed building, has much character appeal, although some of the décor could do with updating. This is not a hotel of flat-pack standardised furniture that gets ripped out and replaced every few months. Some furniture was quite dated and the shower initially had a small leak (this was immediately rectified), but all was in good working order and, most importantly, clean. Often such buildings are quite cold, however this was not the case here and despite staying mid Spring, no expense was spared on heating. The staff are fantastic and no request is too much bother, whether it is extra towels, herbal teas or advice on finding a local garage. The breakfasts are hearty and dinner is a la carte and cooked to order, with traditional pub classics on the menu, as well as Sri Lankan specialities. Our stay coincided with Tamil New Year and we were treated to a delicious rice Kiribati.

I did not have a breakfast included in the price but I was given a complimentary cooked breakfast and coffee. It was delicious. I am a historian and was visiting Sheerness for that reason for my hobby. The man who looked after me on check and on the bar and at breakfast was amazing. His customer service was above and beyond as he gave me an old book on the history of the Isle of Sheppey . I read some pages of interest to me which led me to visit other destinations. Exceptional service!!!!!

Nothing. The value for money was above what I would have expected.

Brand new bathroom was excellent. Newly refurbished room. Bed was comfortable. Dogs allowed. No restaurant at the hotel, but restaurants within walking distance.

A lot of light came in under the door from the corridor outside with the corridor light left on all night, this disturbed my sleep so much that I had to put a pillow behind the door to make it darker. No parking at the hotel, which I knew before arriving, but the car parks close by are short stay only so I had to take a gamble with on-street parking.