Everything! The staff were excellent, room was perfect for solo traveller, location was great, 10min walk to interlaken West or bus station close by. View from the room was unreal and loved the whole vibe of the chalet. Microwave and ice machine available to use as well as a vending machine. Probably has been my favourite accommodation.

Nothing!

The whole stay was amazing, the old authentic Swiss-decorated property made the experience extraordinary, 5 minutes walking from the Interlaken West station, and the staff was super cooperative and friendly. The breakfast is very good.

the bed mattress is a bit hard

We loved our stay at Hotel Chalet Swiss. Although the rooms are a little bit dated, everything was clean and well looked after. The family room we stayed in had everything we needed and was spacious and comfortable. The location was perfect for getting in and out of Interlaken for restaurants and public transport. The staff at the hotel were so lovely and welcoming and did everything they could to help. Breakfast was varied and excellent. The bar area was beautiful and a nice spot for a drink in the evening. We found it was the perfect cosy little hotel for our short stay in Interlaken.

We found it to be a little bit dated but we found it quite traditionally charming. Other than that we enjoyed our stay immensely. If you were staying in the family room with young children, the stairs may be a bit tricky. There is no baby gate to stop children from getting up or down the stairs. Just something for people to consider for young families.

AC in room, bath room is bright and current, has open space for put our luggage, toilet and shower are separate

breakfast was not included. hope toilet has a sink but not sure if it is standard in swiss or not

The room was big, had a great view and a big balcony. Easy walk to Ald Stadt and also bus stop and train station.

If you're a light sleeper you may have problems with the old, creaky wooden floors above.

This place is great. The location is right off the main road and has a bus stop outside. We stayed in room 343 and it's was great. The room was very large and had plenty of space with 2 chairs, a table for a nice sitting area.The view of the mountains was perfect. When we woke up, it was snowing, and it was beautiful. It melted later that day. The carpet is dated, but it was a spotless room. Dated items are part of the ambiance of an old charming hotel. The pillows were different..scrunchie..so we just asked for an extra set. The shower and tub were very big, and the water pressure and hot water were awesome (and I'm super picky about the pressure and hot water availability) better than any of the corporate hotels. The entire bathroom was very roomy. All the staff are wonderful and go out of their way to make your stay a nice one. The sauna room is amazing, and the bar/sitting area is very cozy. The breakfast was perfect with freshly made scrambled eggs, fresh fruit, bread, rolls, meats and cheeses. On the street corner is the best restaurant.. Restaurant Bern. A must try but reserve your table. If we come, we will definitely stay their again.

I loved that the hotel is a transformed old chalet, with the structure maintained. They still have the heating flues inside the walls, antique furniture, paintings and decor. Its a short walking distance from the railway station and town centre. But one can also take the bus to any major destination, the bus stop is right across the street. The view from the windows are stunning. The room was very clean and nice. There was a double bedroom with working desk and chair, wardrobe, TV and a small living room with sofa chairs, tea table and a tea cabinet. The bathroom was equipped with everything needed. The heating was just right. Floors, lights, linen were clean and great. The breakfast was very wholesome with several menu options. The reception staff were very polite, take extra care to help guests. There are good restaurants and pubs just 3 minutes walk from the chalet.

Everything was great, just a small suggestion as a well-wishing guest. The breakfast staff seemed to be keenly watching over for anyone to leave the table so that they can clean up after. I understand they have in mind cleanliness and prompt service, but sometimes being constantly watched on and repeated checking of the table can put guests off while they are eating.

nice and comfortable, the staff is helpful; particularly Daniel

nothing

Very helpful, friendly and lovely staff. Nothing was too much trouble for them, extremely accommodating. Breakfast was excellent with a wide variety of food choices. Room was clean and serviced everyday to a good standard. Added bonus was the sauna which we used each evening. I would have no hesitation to stay here again.

Helpful if room had a mirror over a plug point to help set hair and get ready each day to go out. Also better lighting over long mirror by door would be helpful. Would have been good to have lounge facilities open throughout day to get a drink when required.

I recently had the pleasure of staying at Chalet Swiss in Interlaken, and it was an exceptional experience. The location of this hotel is superb, situated just a 10-minute walk from the Interlaken West station. This convenience made exploring the beautiful surroundings incredibly easy. The views from the hotel are stunning, offering picturesque sights that truly capture the essence of Interlaken. Waking up to such beautiful scenery was a highlight of my stay. One of the most charming aspects of Chalet Swiss is its heritage. This is a very old hotel that has been meticulously maintained, giving it a unique and nostalgic feel. The blend of historical charm with modern comfort made our stay truly memorable. Overall, I highly recommend Chalet Swiss for anyone (Family and Couples) visiting Interlaken. Its prime location, beautiful views, delightful breakfast, and heritage charm make it a standout choice.

The breakfast provided had very limited options. But never mind, it catered to the need. Also, it was a great way to start each day, ensuring we were well-fueled for our adventures. Moreover, a bit of different items on every alternate day will add to its charm in a better way.