The staff are incredibly welcoming whether on reception, in the restaurant, bar or cleaning the rooms. The 1st impression with the large reception area with comfy sofas, the outside seating and the pool is luxury. The room was spacious, comfortable and with plenty of storage. A simple item which we loved was 2 seats in the bedroom -often hotels provide only 1 comfy seat for a double occupancy room. After a long day cycling being able to chill without sitting on the bed is a real plus. The restaurant had a good range of offerings with nice choices for my veggie husband. The kitchen turned out perfectly cooked fish and vegetables every time. They obviously are used to multiple bus tours as the serving staff and kitchen ensured the tours as well as individuals like ourselves received excellent service. Cycling on the cycle routes is nice but it does need to be planned to avoid the busier roads. Far enough out of St Hellier to be away from the heavy traffic, a haven of tranquility.

A great little hotel for a short business trip. This was the only hotel I could find on the island reasonably within budget that had a gym. It’s a small exercise room but it had everything that I required. There was a running machine but when you have the beach on your doorstep that’s the only place you want to go running early when the tide is out. The staff were very helpful and even accommodated for my eating plan by cooking healthy dishes. I wish I could have indulged in the main menu and deserts as it all looked very appetising.

Service excellent from all. Food quality and quantity very good indeed. Accommodated special requests with smiles, nothing too much trouble. Liked the daily specials. Good advice on where to go with a very useful free visitor guides/ maps in the foyer.

Second chair in the bedroom would be good. Lift would be useful. Car parking not easy, tight spaces. Signage to car park entry to back of hotel should be more prominent.

The hotel is clean, very comfortable, and well situated on the south coast road offering easy access to the island. The staff were very friendly and helpful, and ordered taxis for us as required. The breakfast was well cooked - however, the service was rather disorganised

The parking can be awkward if you have anything larger than a family hatchback, and one has to negotiate some low clearances to get through. Whilst the breakfast was good, the service was random as to when your order was taken. The opening mechanism of the main window in the room was faulty - however it was fixed very quickly by a member of staff.

Breakfast was good with plenty of choice. Prompt table service for the cooked options. Restaurant meals in the evening were excellent. All the restaurant staff welcome you with a smile, and are efficient and attentive. My room was spacious and generally comfortable. All the staff (reception, housekeeping, restaurant etc) were friendly, welcoming and helpful - a real asset to the hotel. Convenient location and pleasant garden area. Plenty of spaces in the car park. It is quite tight to manoeuvre, but there was enough room for me to turn and reverse my small hire car into the space without any difficulty.

My room (on the top floor) was very warm at night; a floor-standing fan was provided, but didn't really help much.

The staff were extremely friendly and helpful, the breakfast was probably best I'd had in a hotel. The rooms and all areas were exceptionally clean, and gardens were very well kept and pretty. We had a car, but there was a bus stop just outside the main entrance going into St. Helier, so good location.

There were 11 sun loungers in the garden, but only 4 cushions for them, and they were very tatty. Also only a couple of umbrellas to go round. Could also do with upgrading the sockets to USB's, I only took one plug, so constantly juggling my phone, iPad and kindle to keep charged.

Location and facilities. Really well decorated and rooms set up well for what we needed.

The bar area created additional noise at night which was a shame. Ideally, close off the outer space and move people onwards to reduce this. The room doors close very loudly and causes a lot of disturbance to other guests. A sign on the doors or changes to closures could help with this.

Outstanding friendliness of all the staff, very polite and couldn't do enough for you! Particularly friendly was Alex and Anna in the Dining and Breakfast room :-) The food was exceptional in the evening ( breakfast good too!), I even asked my waiter and waitress to please pass on my thanks to the chef, it was so good. Facilities were superb, loved the peaceful garden and the pool was wonderful, just one thing, it was a shame you couldn't access the pool through the doors from the garden- and the heat was a bit uncomfortable in the pool room owing to this. However, a member of the reception team did take this on board after explaining because of health and safety rules they couldn't be opened, though she did open a couple of doors which was appreciated by all. The rooms were lovely and comfortable and clean and everything you needed was there. I'd maybe add a few decaf t/bags for folk like me that need them, One thing I did think was unusual for a hotel, there wasn't any info about the hotel in the rooms and no 'do not disturb' door signs, but certainly not a problem. The room was a bit hot in the evening with our exceptional temperature on the weekend, and you couldn't obviously open the windows much- the lovely lady Cinda explained because of health and safety rules again, they couldn't have other windows, but she very kindly offered us a fan for our room which worked wonders, plus opened the windows in the breakfast room. All in all a fabulous stay and would definitely stay again, have already recommended to others ;-) Thank you so much to you all and see you again soon!

The staff are just so good. Friendly and willing to help. They absolutely make the Beausite. Great breakfasts. We liked that the hotel had a small pool and garden available. That was an extra treat. The hotel is just across the road from the bus stop which made getting around the island very handy. It is also easy to walk via the golf course to the beach and on to Gorey.

There's nothing we didn't like. Perhaps the only thing to be aware of is in hot weather our room was quite warm at night. But we could have asked for a fan.

Food (breakfast and dinner) was really good. Staff were generally very friendly. Location was excellent. TV in room was good.

The room did not have air conditioning, we had a fan which we used but there was no easy way of positioning this on a surface. There was also a need for a sitting chair which we didnt have. A fridge would have been useful too. Bathroom and dressing table were dated and worn. Bathroom didnt have an extractor fan.