Great location just a couple of minutes walk to Rozel harbour and the bus stop. The hotel was very quiet with only a few guests during our week long stay. Old world charm if not now needing some maintenance. All the staff were very friendly.

We had a 2nd room floor. This was fine for us but no lifts so you need to carry up your luggage. Being on the 2nd floor meant low ceiling and being over 6ft tall I did bang my head a few times. The en-suite bath with shower taps when coupled with the angled ceiling meant that it was almost impossible to use as a shower without kneeling in the bath.

Breakfast was outstanding. room was lovely, staff were exceptional.

Nice quite hotel

Could do with a lick of paint a bit run down in the room and bathroom

The superior room we had included a balcony and was very spacious and had a wonderful feeling of grandiose. The bathroom included a shower and a Jacuzzi bath. Then of course there's the restaurant! The food is DEVINE.....what more can I say.

The toilet seat had a crack which pinched me a couple of times, and the cold water in the shower didn't appear to work. As we were only there for one night, and we had a jacuzzi bath, it didn't bother us and on leaving we informed the reception, so hopefully it's sorted for the next guest.

Lovely surroundings, polite staff, great food at the pub.

As I requested something special for my husband's birthday, we were given a bottle of prosecco (as suggested by me) and the birthday cake with a candle, which was super nice. As much as I was happy to pay for a prosecco, they also served a platter of 'birthday selection cakes' and charged £30 for that, without informing me in advance. Not good. Otherwise, all great.

We stayed in a superior room on the night of our wedding. It was such a special place to stay. it was beautifully furnished with grand wide bay windows and a private balcony. Staff were so friendly and attentive. Breakfast was fantastic with a great range of continental and cooked options. We sat in the conservatory which was so peaceful with pretty surroundings. We enjoyed sitting on the chairs outside on the terrace by the fountain after we had checked out. It was so quiet and tucked away that it made a relaxing escape after the busy weekend we had had with the wedding.

The shower room including jacuzzi bath was a little small considering the size of the room. If we were staying again we might look to request a larger bathroom.

The Chateau staff are simply the best. I was greeted by Sonia who helped me to my room after greeting me with a delicious glass of port. The room was spacious as was the en suite with all necessary goodies. Breakfast is very good with a large selection and the evening meals are absolutely fabulous with a large wine and spirit selection. It was my birthday whilst I was there and I was treated to a large plate with "Happy Birthday written in chocolate and a fabulous piece of cake with a candle, everyone sang happy birthday as well. It is literally a two minute walk to the harbour/beach and the Rozel pub which has excellent food and drinks. Walk the other way up the lane and the woods hold Red squirrels which are a delight to see. A beautiful old building and a pleasure to stay.

nothing

amazing staff, decor and sitting areas inside and out were wonderful - lovely touch of blanket when sitting outside.

wonder if time could be given to deep clean painted handle area around the bathroom door please. I also meant to add before I left that the sink was very slow draining… But bed wonderful and facilities tea coffee fridge (milk included) etc were all amazing. Do any of the other rooms have telephones? I wondered about being able to call reception. WiFi was extremely poor still in room 14 just FYI

If only all hotels paid such attention to detail and service. Restaurant quite pricey but they owned the local pub a few minutes walk away. Food and service there was excellent and we ate there again. Must add I have never checked in with the offer of a sherry or port from the decanters on the desk, great touch.

Had a problem with the plumbing making noises waking us up the first night. This was efficiently seen to the next day.

Staff excellent. Bedroom suite a little disappointing very very low sloping roof to.bed area meant very difficult get into/out of bed with out hitting the ceiling. Anyone over 5'6 would struggle. Also bed was a small.size double. Balcony good and the setting was exquisite. The public rooms were delightful and very elegant Very attentive and pleasant staff

See above plus a lot of steps from car park and then lots of stairs up to room