The beds were very comfy and beautifully made up. The pools were nice and cool for the hot weather and there was lots of seating on the patio beside the pool. The staff were all lovely and very attentive.

It would have been good to have air conditioning, we did have a fan but it wasn't quite the same but I know this probably isn't an issue for most of the year. Our bathroom was a bit compact but manageable, a shelf to put tolietries on would have been great. A few plugs around the beds would have been really helpful as well.

Staff very helpful, food was excellent - plenty of choice.

Difficulty in shutting window - but it was sorted. We had asked when receiving confirmation of hotel and replied asking for a shower rather than a shower over the bath but it appeared not to have been received. This wasn't clear in the email about not replying to the email. We then asked at reception to move to a room with a shower but the message did not appear to get through to the manager - and we had to ask if there was a room rather than be informed that there wasn't one available. We thought that at the least we would be advised of the outcome of our request. Staff on reception were very helpful.

The breakfast was very good, as well as the couple of evening meals we had in the restaurant. The staff were very attentive and friendly. The pools were great.

Being an older hotel there was no air conditioning and the room was extremely hot. A fan was provided which we had to have on all night. The bathroom in our family room was very small, the door only opened part of the way. It was also very noisy with creaky floorboards when the guests in the room above moved around.

Great hotel just 15 minutes walk from the centre of St. Helier. Staff were very helpful and polite and nothing was too much trouble. Lovely leisure facilities consisting of both an indoor and outdoor pool with a gym. Excellent breakfast. Couldn’t fault this one bit and would definitely recommend it.

Nothing to dislike

It was exactly as I expected. 3 star… never going to be luxury but that’s not what it was sold as. For a few days away with the family it was perfect

The price of breakfast. £17 per person including the children. Nearly £70 for a buffet breakfast and machine coffee. Needless to say we didn’t bother and chose a local cafe doing freshly prepared home cooked food at a much lower price

Staff were very thoughtful and well organised eg with provision for gluten-free diet. We enjoyed the indoor and outdoor pools.Great range and quality of food in restaurant. Good weekly quiz night.

Perhaps a little more lounge space.

We have stayed in this hotel every time we go to Jersey. We always have the same room. Very difficult to find anything that we did not like. Good location, enormous breakfast, lovely room (we always ask for the same room). Staff could not be more friendly and helpful. Full marks.

Can't think of anything

We liked the greeting on arrival the friendly staff the pools and a lovely breakfast. The restaurant for evening meals is a very high standard

Staff were helpful and polite.Hotel was spotless. Meals varied and excellent.

Air conditioning in the bedrooms would have been good.Fans were provided but not very effective.

Nice breakfast. Large front facing room. Friendly staff

When we arrived 15 mins before breakfast finished a waiter who was showing us to a table looked at his watch, very unprofessional About 1 mile walk to town which is fine, but if you are going back and forward it can be quite tiring. Bus services to the hotel stops quite early. We arrived at the airport, bus to bus station. (about 6pm). No buses available which pass the hotel so had to walk with cases. Taxis are expensive!!