491 reviews
From
$114143 Wills Street, Townsville, 4810, Australia
491 reviews
1/56
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Tour desk
Parking On Site
Soundproof rooms
City Oasis Inn Townsville, SureStay Collection by BW is a 4-star motel in Townsville, Queensland, Australia. Located just 0.7mi from the city center, the address is 143 Wills Street, inviting travelers to dive into a tropical Townsville vibe.
Amenities include free Wifi, air conditioning, and soundproof rooms, with private parking on site and an outdoor swimming pool (free). The property is pet friendly with extra charges and features an on-site restaurant, plus kitchen facilities (kitchenette and kitchenware) and non-smoking rooms. Other perks show up as beach chairs/loungers, a garden, a picnic area, free toiletries, a bathtub, plus a tour desk; golf course (extra charges) and kids' meals (extra charges) are also available.
Reviews total 491, and price starts from $114.
Sidewalk Cafe & Bar adds a welcoming, family-friendly dining vibe to the stay, with an on-site restaurant that keeps things convenient after a day of exploring Townsville. Kitchen facilities, including a kitchenette and kitchenware, are available, and options for younger guests include kids’ meals for an extra charge.
The outdoor scene is built for relaxation: a saltwater pool with a shallow end, plus beach chairs and loungers for soaking up the sun. A garden and picnic area offer shady spots to unwind, while a tour desk helps plan local adventures. For golf enthusiasts, a course is available for an additional fee, and those traveling with kids can take advantage of the kid-friendly meal options.
A variety of room configurations are offered, including apartments, cottages, and executive suites. Pets are allowed with charges, and non-smoking rooms are provided. Private on-site parking adds convenience, and cash is not accepted at check-in; accepted payment methods include American Express, Mastercard, Visa, and Eftpos.
Closest airports
Townsville Airport
3.2miPalm Island Airport
37.9miRestaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Tour desk
Parking On Site
Soundproof rooms
Kitchen
Non-smoking rooms
Beach chairs/Loungers
Kitchenware
Kitchenette
Picnic area
Garden
Bathtub
Free toiletries
Soundproof
Show 6 photos
Standard, Double, Pets Allowed, Walk in Shower
1 Double Bed
215 sqft
x3
+
x4
More details
1 Double 1 Single Non-Smoking Pet Friendly Room Work Desk Wi-Fi Walk In Shower Air-Conditioned is 215 square feet and includes either a single bed 80-130 width or a double bed 131-150 width plus desk, hairdryer, tea and coffee making facilities , and ironing set.
Show 6 photos
Executive, Queen Size, Bathtub
1 Queen Size Bed
280 sqft
x4
+
x3
More details
1 Queen Bed Non-Smoking Executive Room Work Desk Wi-Fi Air-Conditioned Bathtub is 280 square feet and includes a queen-size bed 150-154 width plus desk, hairdryer, tea and coffee making facilities , and ironing set.
Show 5 photos
Cottage, Queen/2 Single, 2 Bedroom, Balcony, Kitchen
1 Queen Size Bed
375 sqft
Wheelchair accessible
x4
+
x3
More details
Cottage - 1 Queen 2 Single Beds Non-Smoking Two Bedrooms Balcony Full Kitchen Living Room Laundry is 377 square feet and includes either 2 single beds 80-130 width or a queen-size bed 150-154 width and is Wheelchair-accessible.
Show 5 photos
Standard, Double, Walk in Shower
1 Double Bed
195 sqft
x4
+
x3
More details
1 Double Bed Non-Smoking Standard Room Work Desk Wi-Fi Walk In Shower Air-Conditioned is 194 square feet and includes a double bed 131-150 width plus desk, hairdryer, tea and coffee making facilities , and ironing set.
Show 5 photos
Executive, Kitchenette
1 Queen Size Bed
310 sqft
Kitchen
Private Bathroom
Kitchenette
Bathtub
+
More details
This spacious air-conditioned room features a flat-screen TV, a desk, and kitchenette facilities. It has a private bathroom with a shower over bathtub. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). Please note pets cannot be accommodated in this room type.
Show 6 photos
House, 3 Bed, 2 Bedroom
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
This holiday home consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. This holiday home is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 3 beds.
Show 5 photos
Deluxe Family
1 Bunk Bed
2 Queen Size Beds
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
x8
+
x4
More details
Family Room Deluxe
Show 7 photos
Apartment, 1 Bedroom, Kitchen, Bathtub
1 Queen Size Bed
Kitchen
More details
Show 7 photos
Apartment, 1 Bedroom, Bathtub
1 Queen Size Bed
Kitchen
Free wifi
Microwave
Non-smoking rooms
+
More details
Show 6 photos
Suite Executive, Bathtub
1 Queen Size Bed
Non-smoking rooms
+
More details
Show 4 photos
Standard Room
1 Double Bed
110 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Room Standard
Show 5 photos
Loft, 1 Double Bed
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned apartment provides a flat-screen TV, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
8.2
491 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Mary
9.1
July 2025
Central location was good. Staff were welcoming and efficient and anticipated our needs. Off street parking at the venue was straight forward and convenient. Housekeeping staff were thoughtful and thorough. Rooms were sparkling clean and kitchenette was well equipped.
What's not to like. Venue exceeded my expectations
Kristin
10
August 2024
If you're not looking for views, or a holiday as such, just a really pleasant, comfortable & clean place to stay for the night, the Oasis Inn in TSV is just the place. Really lovely pool area, and outdoor heated spa.
My room at the front of the property, on the ground floor, was a little noisy. Its not on a main road, but there did seem to be a lot of people coming and going, even late on a Sunday night.
Fimack
10
April 2025
I have stayed here a number of times now. Two of my children live in Townsville and I like to stay here when visiting. The cleanliness is amazing and it is well-appointed and comfortable. It's easy to walk around town and go up Castle Hill. Very quiet. Nice pool to sit in and read a book.
Nothing
Maryann
9.1
July 2024
Great location. Close to the stadium and Reid Park. Clean facilities and helpful staff throughout the stay. This includes the Oasis Cafe - great breakfast offerings. Overall a comfortable stay.
Just need to replace the bathroom door with a bifold door to make getting in and out of the bathroom easier.
Pascal
9.1
October 2024
The place is really nice. Room was large and confortable. The garden and the swimming pool is fabulous, we really enjoyed staying there chilling. Very peacefull. Location is quite fine, everything at walking distance.
The breakfast was closed, we would have enjoy to have our breakky there.
Thegary
9.1
July 2023
Good location, easy check in and catered for our needs. Good facilities and everything was as advertised. Restaurant was closed but there was plenty to choose from close by. I'm typing this extra sentence because the review is making me type one more.
Parking inside was a bit tight, had to park on the grass under the washing line on one evening as the carpark was full up. Roadside parking available but it's Townsville, so wasn't keen on that one :)
Mei
8.2
March 2025
I loved that the staff were accomodating. We could bring our pet pup. The room we stayed in was spacious and had a beautiful view of the pool.
Only thing I did not like was I didn’t get milk in my fridge so I couldn’t make coffee in the morning.
Trudy
10
March 2024
Did not make it to breakfast but staff were so friendly and welcoming. Asked us what we were doing and gave directions and recommended things. So knowledgeable of the area. Made us feel very welcoming and that if you needed them they would help you. Fantastic place. Would definitely stay agai.
John
8.2
September 2023
Family breakfast in restaurant was excellent. Great food and coffee. Pool area was cool and refreshing. BBQ deck was a cool meeting place for family drinks. Late checkout (and early check-in compared to others) was much appreciated when meeting planes.
Jordan
10
August 2025
The lady at the front desk was so lovely told us what good locations to do like walks where to eat and just made us feel at home would book here again in a heart beat lady at front desk needs a pay rise
Attractions
Castle Hill
0.6miThe Strand
0.6miMuseum of Tropical Queensland
0.6miReef HQ Aquarium
0.7miMaritime Museum of Townsville
0.7miKissing Point Fortification
1.4miArmy Museum North Queensland
1.4miJezzine Barracks
1.4miRoyal Australian Air Force Museum (RAAF Museum)
3.7miTumbetin Tea Rooms
4.8miPalmetum
5.1miBillabong Sanctuary
7.9miAttractions
Castle Hill
0.6miThe Strand
0.6miMuseum of Tropical Queensland
0.6miReef HQ Aquarium
0.7miMaritime Museum of Townsville
0.7miKissing Point Fortification
1.4miArmy Museum North Queensland
1.4miJezzine Barracks
1.4miRoyal Australian Air Force Museum (RAAF Museum)
3.7miTumbetin Tea Rooms
4.8miPalmetum
5.1miBillabong Sanctuary
7.9miAirports
Townsville Airport
3.2miPalm Island Airport
37.9miSidewalk Cafe & Bar
Ambiances
Location
Features
Availability
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Tour desk
Parking On Site
Soundproof rooms
Kitchen
Non-smoking rooms
Beach chairs/Loungers
Kitchenware
Kitchenette
Picnic area
Garden
Bathtub
Free toiletries
Soundproof
Accessibility
Entire unit located on ground floor
Upper floors accessible by stairs only
Activities
Golf course
Hiking
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Outdoor play equipment for kids
Food & Drink
Coffee house on site
Kids' meals
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Facilities for disabled guests
Family rooms
Hypoallergenic room available
Non-smoking rooms
Pet Friendly
Smoke-free property
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Stovetop
Toaster
Living Area
Desk
Dining area
Sitting area
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
BBQ facilities
Garden
Outdoor furniture
Picnic area
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Fan
Iron
Safety & security
Fire extinguishers
Key access
Safe
Smoke alarms
Services
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Outdoor swimming pool
From 12:00
Until 18:00
Guests are required to show a photo identification and credit card upon check-in
Until 10:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Mastercard,
Visa,
Eftpos
This property does not accept cash.
Can I bring my pet to City Oasis Inn Townsville, SureStay Collection by BW?
Yes, you are welcome to stay with your pet at City Oasis Inn. However, please note that charges may apply for bringing your pet along.
At what times are check-in and check-out at City Oasis Inn Townsville, SureStay Collection by BW?
City Oasis Inn Townsville, SureStay Collection by BW offers check-in timings from 12:00 PM to 06:00 PM. Make sure to check out by 10:00 AM.
Does City Oasis Inn Townsville, SureStay Collection by BW provide parking options?
Yes, there is convenient and free parking available for guests at City Oasis Inn. The hotel has a private on-site parking area, which ensures a hassle-free parking experience. Guests do not need to make reservations for parking.
How much does a stay at City Oasis Inn Townsville, SureStay Collection by BW cost?
A stay at City Oasis Inn Townsville, SureStay Collection by BW can begin from a rate of $114. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What are the room types available at City Oasis Inn Townsville, SureStay Collection by BW?
The City Oasis Inn offers a variety of room types including Standard Double Rooms, Pet Friendly Double Rooms, Family Rooms with Bathrooms, Standard Twin Rooms, Executive Twin Rooms, Executive Kitchenette Rooms, and Executive Rooms. Smoking is not allowed in any of the rooms. The rooms accommodate between 2 and 4 adults and have bed sizes ranging from Double to Queen size. Room sizes range from 108 sqft to 312 sqft.
Where can guests find entertainment in City Oasis Inn Townsville, SureStay Collection by BW?
Guests at City Oasis Inn can spend their time enjoying various leisure amenities. They can relax and cool off in the outdoor swimming pool, which offers a saltwater feature and a shallow end. For those who enjoy golf, there is a golf course available. The hotel also provides a hot tub/Jacuzzi, perfect for some additional relaxation.
If guests prefer to explore the outdoors, they can go hiking in the nearby area. The hotel also offers beach chairs and loungers for guests who want to soak up the sun on the beach.
For dining options, guests can visit the on-site restaurant called Sidewalk Cafe & Bar. This family-friendly restaurant provides a comfortable ambiance for guests to enjoy a delicious meal.
Overall, guests at City Oasis Inn have a variety of options to make their stay enjoyable and memorable with the available leisure amenities, restaurants, and pools.
Can guests use a pool at City Oasis Inn Townsville, SureStay Collection by BW?
The City Oasis Inn has an outdoor pool available for guests. This pool is open all year round and features saltwater and a shallow end.
Does City Oasis Inn Townsville, SureStay Collection by BW have on-site restaurants?
The City Oasis Inn has a restaurant on site called Sidewalk Cafe & Bar. It is described as being family-friendly.
Which payment methods are supported by City Oasis Inn Townsville, SureStay Collection by BW?
City Oasis Inn accepts cash as a valid form of payment, along with Mastercard, American Express, Visa, and Eftpos.
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