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8.2

491 reviews

City Oasis Inn Townsville, SureStay Collection by BW

City Oasis Inn Townsville, SureStay Collection by BW

143 Wills Street, Townsville, 4810, Australia

Choose dates to view prices

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Tour desk

Parking On Site

Soundproof rooms

City Oasis Inn Townsville, SureStay Collection by BW

City Oasis Inn Townsville, SureStay Collection by BW is a 4-star motel in Townsville, Queensland, Australia. Located just 0.7mi from the city center, the address is 143 Wills Street, inviting travelers to dive into a tropical Townsville vibe.

Amenities include free Wifi, air conditioning, and soundproof rooms, with private parking on site and an outdoor swimming pool (free). The property is pet friendly with extra charges and features an on-site restaurant, plus kitchen facilities (kitchenette and kitchenware) and non-smoking rooms. Other perks show up as beach chairs/loungers, a garden, a picnic area, free toiletries, a bathtub, plus a tour desk; golf course (extra charges) and kids' meals (extra charges) are also available.

Reviews total 491, and price starts from $114.

Sidewalk Cafe & Bar adds a welcoming, family-friendly dining vibe to the stay, with an on-site restaurant that keeps things convenient after a day of exploring Townsville. Kitchen facilities, including a kitchenette and kitchenware, are available, and options for younger guests include kids’ meals for an extra charge.

The outdoor scene is built for relaxation: a saltwater pool with a shallow end, plus beach chairs and loungers for soaking up the sun. A garden and picnic area offer shady spots to unwind, while a tour desk helps plan local adventures. For golf enthusiasts, a course is available for an additional fee, and those traveling with kids can take advantage of the kid-friendly meal options.

A variety of room configurations are offered, including apartments, cottages, and executive suites. Pets are allowed with charges, and non-smoking rooms are provided. Private on-site parking adds convenience, and cash is not accepted at check-in; accepted payment methods include American Express, Mastercard, Visa, and Eftpos.

Closest airports

Townsville Airport

3.2mi

Palm Island Airport

37.9mi

Most popular amenities

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Tour desk

Parking On Site

Soundproof rooms

Kitchen

Non-smoking rooms

Beach chairs/Loungers

Kitchenware

Kitchenette

Picnic area

Garden

Bathtub

Free toiletries

Soundproof

Rooms

Show 6 photos

Standard, Double, Pets Allowed, Walk in Shower

1 Double Bed

215 sqft

x3

+

x4

More details

1 Double 1 Single Non-Smoking Pet Friendly Room Work Desk Wi-Fi Walk In Shower Air-Conditioned is 215 square feet and includes either a single bed 80-130 width or a double bed 131-150 width plus desk, hairdryer, tea and coffee making facilities , and ironing set.

Show 6 photos

Executive, Queen Size, Bathtub

1 Queen Size Bed

280 sqft

x4

+

x3

More details

1 Queen Bed Non-Smoking Executive Room Work Desk Wi-Fi Air-Conditioned Bathtub is 280 square feet and includes a queen-size bed 150-154 width plus desk, hairdryer, tea and coffee making facilities , and ironing set.

Show 5 photos

Cottage, Queen/2 Single, 2 Bedroom, Balcony, Kitchen

1 Queen Size Bed

375 sqft

Wheelchair accessible

x4

+

x3

More details

Cottage - 1 Queen 2 Single Beds Non-Smoking Two Bedrooms Balcony Full Kitchen Living Room Laundry is 377 square feet and includes either 2 single beds 80-130 width or a queen-size bed 150-154 width and is Wheelchair-accessible.

Show 5 photos

Standard, Double, Walk in Shower

1 Double Bed

195 sqft

x4

+

x3

More details

1 Double Bed Non-Smoking Standard Room Work Desk Wi-Fi Walk In Shower Air-Conditioned is 194 square feet and includes a double bed 131-150 width plus desk, hairdryer, tea and coffee making facilities , and ironing set.

Executive Kitchenette in City Oasis Inn Townsville, SureStay Collection by BW

Show 5 photos

Executive, Kitchenette

1 Queen Size Bed

310 sqft

Kitchen

Private Bathroom

Kitchenette

Bathtub

+

More details

This spacious air-conditioned room features a flat-screen TV, a desk, and kitchenette facilities. It has a private bathroom with a shower over bathtub. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). Please note pets cannot be accommodated in this room type.

Show 6 photos

House, 3 Bed, 2 Bedroom

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

This holiday home consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. This holiday home is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 3 beds.

Deluxe Family Room in City Oasis Inn Townsville, SureStay Collection by BW

Show 5 photos

Deluxe Family

1 Bunk Bed

2 Queen Size Beds

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x8

+

x4

More details

Family Room Deluxe

Show 7 photos

Apartment, 1 Bedroom, Kitchen, Bathtub

1 Queen Size Bed

Kitchen

More details

Show 7 photos

Apartment, 1 Bedroom, Bathtub

1 Queen Size Bed

Kitchen

Free wifi

Microwave

Non-smoking rooms

+

More details

Show 6 photos

Suite Executive, Bathtub

1 Queen Size Bed

Non-smoking rooms

+

More details

Standard  Double Room in City Oasis Inn Townsville, SureStay Collection by BW

Show 4 photos

Standard Room

1 Double Bed

110 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Room Standard

Show 5 photos

Loft, 1 Double Bed

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned apartment provides a flat-screen TV, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

Guest reviews

8.2

491 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇦🇺

Mary

9.1

July 2025

Central location was good. Staff were welcoming and efficient and anticipated our needs. Off street parking at the venue was straight forward and convenient. Housekeeping staff were thoughtful and thorough. Rooms were sparkling clean and kitchenette was well equipped.

What's not to like. Venue exceeded my expectations

🇦🇺

Kristin

10

August 2024

If you're not looking for views, or a holiday as such, just a really pleasant, comfortable & clean place to stay for the night, the Oasis Inn in TSV is just the place. Really lovely pool area, and outdoor heated spa.

My room at the front of the property, on the ground floor, was a little noisy. Its not on a main road, but there did seem to be a lot of people coming and going, even late on a Sunday night.

🇦🇺

Fimack

10

April 2025

I have stayed here a number of times now. Two of my children live in Townsville and I like to stay here when visiting. The cleanliness is amazing and it is well-appointed and comfortable. It's easy to walk around town and go up Castle Hill. Very quiet. Nice pool to sit in and read a book.

Nothing

🇦🇺

Maryann

9.1

July 2024

Great location. Close to the stadium and Reid Park. Clean facilities and helpful staff throughout the stay. This includes the Oasis Cafe - great breakfast offerings. Overall a comfortable stay.

Just need to replace the bathroom door with a bifold door to make getting in and out of the bathroom easier.

🇦🇺

Pascal

9.1

October 2024

The place is really nice. Room was large and confortable. The garden and the swimming pool is fabulous, we really enjoyed staying there chilling. Very peacefull. Location is quite fine, everything at walking distance.

The breakfast was closed, we would have enjoy to have our breakky there.

🇦🇺

Thegary

9.1

July 2023

Good location, easy check in and catered for our needs. Good facilities and everything was as advertised. Restaurant was closed but there was plenty to choose from close by. I'm typing this extra sentence because the review is making me type one more.

Parking inside was a bit tight, had to park on the grass under the washing line on one evening as the carpark was full up. Roadside parking available but it's Townsville, so wasn't keen on that one :)

🇦🇺

Mei

8.2

March 2025

I loved that the staff were accomodating. We could bring our pet pup. The room we stayed in was spacious and had a beautiful view of the pool.

Only thing I did not like was I didn’t get milk in my fridge so I couldn’t make coffee in the morning.

🇦🇺

Trudy

10

March 2024

Did not make it to breakfast but staff were so friendly and welcoming. Asked us what we were doing and gave directions and recommended things. So knowledgeable of the area. Made us feel very welcoming and that if you needed them they would help you. Fantastic place. Would definitely stay agai.

🇦🇺

John

8.2

September 2023

Family breakfast in restaurant was excellent. Great food and coffee. Pool area was cool and refreshing. BBQ deck was a cool meeting place for family drinks. Late checkout (and early check-in compared to others) was much appreciated when meeting planes.

🇦🇺

Jordan

10

August 2025

The lady at the front desk was so lovely told us what good locations to do like walks where to eat and just made us feel at home would book here again in a heart beat lady at front desk needs a pay rise

Points of Interest Around City Oasis Inn Townsville, SureStay Collection by BW

Attractions

Castle Hill

0.6mi

The Strand

0.6mi

Museum of Tropical Queensland

0.6mi

Reef HQ Aquarium

0.7mi

Maritime Museum of Townsville

0.7mi

Kissing Point Fortification

1.4mi

Army Museum North Queensland

1.4mi

Jezzine Barracks

1.4mi

Royal Australian Air Force Museum (RAAF Museum)

3.7mi

Tumbetin Tea Rooms

4.8mi

Palmetum

5.1mi

Billabong Sanctuary

7.9mi

Restaurants

Sidewalk Cafe & Bar

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • Salt water
  • Shallow end

Availability

  • All season

Amenities of City Oasis Inn Townsville, SureStay Collection by BW

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Tour desk

Parking On Site

Soundproof rooms

Kitchen

Non-smoking rooms

Beach chairs/Loungers

Kitchenware

Kitchenette

Picnic area

Garden

Bathtub

Free toiletries

Soundproof

Stay rules - City Oasis Inn Townsville, SureStay Collection by BW

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - City Oasis Inn Townsville, SureStay Collection by BW

Can I bring my pet to City Oasis Inn Townsville, SureStay Collection by BW?

Yes, you are welcome to stay with your pet at City Oasis Inn. However, please note that charges may apply for bringing your pet along.

At what times are check-in and check-out at City Oasis Inn Townsville, SureStay Collection by BW?

City Oasis Inn Townsville, SureStay Collection by BW offers check-in timings from 12:00 PM to 06:00 PM. Make sure to check out by 10:00 AM.

Does City Oasis Inn Townsville, SureStay Collection by BW provide parking options?

Yes, there is convenient and free parking available for guests at City Oasis Inn. The hotel has a private on-site parking area, which ensures a hassle-free parking experience. Guests do not need to make reservations for parking.

How much does a stay at City Oasis Inn Townsville, SureStay Collection by BW cost?

A stay at City Oasis Inn Townsville, SureStay Collection by BW can begin from a rate of $114. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.

What are the room types available at City Oasis Inn Townsville, SureStay Collection by BW?

The City Oasis Inn offers a variety of room types including Standard Double Rooms, Pet Friendly Double Rooms, Family Rooms with Bathrooms, Standard Twin Rooms, Executive Twin Rooms, Executive Kitchenette Rooms, and Executive Rooms. Smoking is not allowed in any of the rooms. The rooms accommodate between 2 and 4 adults and have bed sizes ranging from Double to Queen size. Room sizes range from 108 sqft to 312 sqft.

Where can guests find entertainment in City Oasis Inn Townsville, SureStay Collection by BW?

Guests at City Oasis Inn can spend their time enjoying various leisure amenities. They can relax and cool off in the outdoor swimming pool, which offers a saltwater feature and a shallow end. For those who enjoy golf, there is a golf course available. The hotel also provides a hot tub/Jacuzzi, perfect for some additional relaxation.

If guests prefer to explore the outdoors, they can go hiking in the nearby area. The hotel also offers beach chairs and loungers for guests who want to soak up the sun on the beach.

For dining options, guests can visit the on-site restaurant called Sidewalk Cafe & Bar. This family-friendly restaurant provides a comfortable ambiance for guests to enjoy a delicious meal.

Overall, guests at City Oasis Inn have a variety of options to make their stay enjoyable and memorable with the available leisure amenities, restaurants, and pools.

Can guests use a pool at City Oasis Inn Townsville, SureStay Collection by BW?

The City Oasis Inn has an outdoor pool available for guests. This pool is open all year round and features saltwater and a shallow end.

Does City Oasis Inn Townsville, SureStay Collection by BW have on-site restaurants?

The City Oasis Inn has a restaurant on site called Sidewalk Cafe & Bar. It is described as being family-friendly.

Which payment methods are supported by City Oasis Inn Townsville, SureStay Collection by BW?

City Oasis Inn accepts cash as a valid form of payment, along with Mastercard, American Express, Visa, and Eftpos.