Triple room was huge with loads of room plus a bath and separate shower. It had a sofa and table with 2 chairs so loads of seating. Very clean and comfortable beds and bathroom was immaculate. Very central location.

Doesn’t have its own parking but there is a public car park about a 6 minute walk away so be prepared to carry your luggage a while. Ate in the restaurant for dinner and the food was similarly priced compared to other eateries in the area but food was very poor quality. I had fish and chips. The batter was very greasy and the fish was bland. The chips were listed as skin on chips which gave the impression of home cooked chips. They appeared to be frozen skinny fries.

Great location making the city so accessible. Really great breakfast with lots of choice. Room.clean and loved the bath sheets.

We were asked on departure if everything was ok.we mentioned the room was too warm even with the air conditioning on the Lowest it would go. We were asked did you contact the reception to get someone to take a look we were a bit taken aback by the response as we only noticed it and at 2 am and in fairness we had to be up at 6.30 am. I do hope that the feedback will be given consideration and not dismissed because we didn't follow up on calling someone in the middle of the night to look at the issue.

All was great. I booked a room for my two daughters and myself. The hotel informed me that the room had one double bed and a twin and if that was okay. When I requested if they happen to have rooms with 3 twin bed, they gladly accommodated. When I checked in, to my surprise, the room had 2 twins and one double. It was a great size. Everything was very close by especially the tours that left from Galway were only a short walk away. We loved this place and would highly recommend it for cleanliness and friendly staff

The bed were a little noisy (I think it was a thin mattress or something). But the beds were comfortable. The bathroom had very little space to keep your belongings near the sink. Perhaps some free still water in the room would be an added bonus. These are not complaints but just things to add for an added perk.

Loved our stay at Imperial Hotel Galway, right on Eyre square and central to everything Galway has to offer. Easy stumble home from some of the best pubs we've been to in the world. The room was huge, lots of room for just the two of us and a king bed. Absolutely recommend including breakfast to your booking, very well looked after and fed every morning. If driving, parking is a 5min walk away, the hotel has a good deal with Q-park Hynes Yard at 10 euro a day which saved us a lot of money, just ask the staff about it. If we're ever back visiting Galway, we will stay here again.

What didn't I like is more to the point and there was nothing I did not like. I picked your hotel at random for my birthday stay in Galway whereas I am usually with family at an Airbnb. I was thrilled from the moment I arrived. The welcoming Check-in was a breeze. Room 202 overlooks Eyre Square and the setting up of the Christmas Market. Fifteen minutes later ordering a White Russian from Rachael in the bar for my birthday. Happy Days. Rachael is endearing and charming to say the least. I relaxed listening to her wealth of knowledge on Galway especially as regards to places to eat. She was busy training a new member of staff but still took the time to chat. I was truly appreciative of her attention to detail. She taught Fabritzio how to make a White Russian and he mastered it by the time I ordered my second. I enjoyed every encounter with your team and was beyond happy with my stay. From here on in I choose the Imperial Hotel when I am in Galway. I will be returning 16th December. Highly recommended to my friends thank you.

Nothing. Even when I was a little too warm in the room that was fixed at the click of a button

The staff were easy to work with and very kind. They offered to hold our bags while we parked and walked back. The bed was comfortable and the housekeeping left us a bag of extra towels since we left a "do not disturb" tag on the door. The hotel overall was very nice, though a big part of the cost is for the location. It was nice to be able to walk to our tour meetup, though next time I'd prefer to stay further out away from the city.

Parking was a few blocks aways. It's nice that the hotel comps some of the cost. Breakfast wasn't included and cost $15/person. Not sure it was worth the price, but it was good for a quick breakfast.

The bedrooms were of a very good size, with lovely large beds. The decor was dated, but it was spotlessly clean and very comfortable. The staff were welcoming and accommodating. We booked two rooms, one of which was available to check into super early (12.30, which great). The location is perfect if looking to stay around Eyre Square as it is facing out to it. We stayed on a Sunday night and got a good room rate, which was cheaper than others that were outside of the city centre. Comfortable, fairly basic, fantastic location, friendly staff. Give it a try!

I would like to stay again but the prices for Friday and Saturday night stays are more expensive than some of their competitors. Location, location, location, I guess.

The hotel responded very quickly to any requests or questions that I had. I requested a 'quiet' room just before we arrived and it was sorted out for us. The staff were welcoming and professional throughout. Our room was a triple (we were 2) and it was very spacious; the bathroom was modern and everything worked. Particularly liked the squeezy soap dispensers - so much easier than trying to use the push down ones. We knew we had not paid for the buffet breakfast to be included but felt that at the price we paid it should have been. We both had good bar meals on our first night there. Very close to the station and to shopping, bars etc. The lift was working!

The lighting in the bedroom was very dim. Our window didn't let in much light and its outlook was the backs of buildings. The curtain was off its track throughout our stay. But we did enjoy our stay at the Imperial.

Myself and my friend stayed for 3 nights over new year and we couldn’t fault the hotel. It was the perfect location to all shops and bars. The room was big and the bathroom was modern. Clean towels and toilet roll given daily even when we had the do not disturb sign up we got a bag of fresh stuff left at our door. Staff were friendly and for being in such a busy area there was no noise issues. I would 100% visit this hotel again and recommend to anyone coming to Galway for a short stay.

There was no issues at all

The position of the hotel was perfect,the room itself was comfortable and clean.

I booked a twin room with bath and coffee machine.When we arrived the room wasn't ready prepared,so the receptionist gave as a back room,clean and comfortable,but very dark,a small window between the buildings,no natural light,and the light in room was very poor.I didn't feel comfortable at all .Of course the coffee machine doesn't exist at all.I worked from very early so I needed a cup of coffee,but not instant coffee.