We looked at a number of hotels around Lisbon for our 3 nights away. We fancied one with a pool (even if it were only a small one), even though, as it happened, we didn't get around to using it. One key issue, as first timers to Lisbon, was location. As we walked around (and gosh, did we walk) we found ourselves passing each of the other hotels we'd looked at, and each time thought: We made the right choice. The hotel itself is lovely: Room 30 is a big room, two, tripled-glazed, windows over the main Avenue, 3 minutes walk to the Metro, 5 to Rossio, 2 to the Funicular. Breakfast is the traditional mix, but well put together with good ingredients, and there's coffee, port, and cakes available throughout the day if you want to graze. Ultimately, as a base to go and explore, we couldn't have found a better place. The staff were smiley and helpful, the room was lovely. If I could find a fault, I'd tell you to add credibility to this review, but it was spot on.

There really wasn't anything to niggle about. What do you want me to say? That a decanter of port in the room might have led me astray?! No. It was a great hotel and made for a great city break.

Breakfast was great - lovely selection of fresh fruit and yoghurt, breads, cheese, hams and fish. Self service espresso machine with hot milk nearby went down very well with us. There was a hot offer but we didn’t try it. The room was large and had a lovely bathroom with a bath and shower over. The TV even had some channels in English!! The all day pastries and drink station was much appreciated. The staff were all friendly and helpful. There were loads of great restaurants nearby and the location was perfect for sightseeing.

The bed, which was lovely and large, was a bit too firm for me, but my partner liked it. Also, the cutlery was rather thin, which wasn’t a problem, just quite amusing! Everything else was excellent.

Lovely atmosphere, lovely staff and a great location. The hotel, and my room, was spotlessly clean. I was traveling solo so the room size was perfect, and as I booked. The lobby level has a lovely breakfast area, bar and lounges to spend time. There was a library on the 1st floor, which was perfect for getting some work done. The front desk team were friendly and very helpful, and all the staff I came across during my stay. The location was right in the middle of where you want to be as a tourist - but the hotel itself was quiet and peaceful. I'd stay here again.

This has the feel of a boutique hotel, but it also has a pool and is in a fab location. I loved having windows to open (balcony room). Reception staff and breakfast staff were all super friendly and helpful. Having breakfast till 12.00 was great as was the 24hr gym and pool. I also loved having the coffee and little cakes/fruit/port/maderia in the lounge and available all day. It made activities much more flexible and the hotel very relaxing. I will definitely stay here again.

Beds were a bit hard for me but that’s being picky. Be aware the pool is small. You can swim to relax but it’s not a fitness (as in serious swimming)pool. It’s made regret moving to a second hotel (when we changed location)!

The size and decor of the rooms, the comfortable beds, the tall soundproofed windows overlooking the Avenida. The staff are also really warm and friendly. You won’t be short of great restaurants to walk to! Can definitely recommend.

The ability to make hot drinks in the room would have been great - they offer that in the lounge in the afternoon but it would have been nicer in the room. Also we felt the housekeeping wasn’t quite up to scratch - they left coffee cups we had brought from the lounge (kept meaning to return them) and took away a wet bath towel but didn’t replace it, so I used a small hand towel for my shower.

I can only say that we are really lucky. We can stay here for this extra day in Lisbon. The reception staff is very kind, and the restaurant and lobby are also very beautiful and designed. We like this very much. The light in the room is good and the indoor environment is good. It's clean, and the decoration style is a little bit modern and classic. We love it. When you open the window, you can see the ramp tram behind the lane, surrounded by beautiful trees. Another thing I want to be particularly grateful for is that on the day of check-out We left our luggage in the hotel and were about to return to the hotel when we walked through the side door. The concierge unlocked the side door (it seemed to be locked normally) and asked us to come inside quickly. We didn’t know the reason at first, but later he Explain that when we were at the door, we were targeted by a thief, who was about to attack us. I am really grateful to the concierge! If I have the opportunity to travel to Lisbon again, this hotel will definitely be my first choice!

Absolutely loved it. I’m a huge researcher when it comes to hotels and this one checked all the boxes. My room was incredible, there’s a pool, staff were super lovely, room service is available 24/7 with decent prices, pastries, fruit and other snacks are free all afternoon in the lobby lounge for when you come back after a long day of sightseeing, there’s free port wine in your room when you arrive (that will last you a while), and most rooms have a cute little balcony with a view of the city! The location was also 10/10, being right in the middle of town and often on my way back I’d see a tourist attraction I didn’t know was so close to me, with one of the famous funiculars being right behind the hotel. The restaurant scene is also great, with a mid-price place I highly recommend called A Cozinha only a 5 minute walk away. If you’re stopping in Lisbon, you won’t regret giving this place a go!

Only issue I had was with the water pressure and temperature in the shower, but this didn’t really impact my stay that much.

The hotel was truly wonderful. Breakfast was good and ran until 12pm which was amazing, compared to some hotels which stop breakfast much earlier, and the all-day snack and drinks station was an incredible touch. The room was lovely with a really spacious bathroom, the space felt really clean and the lounges/library were really cosy. The pool is really small but super functional and lovely, same with the gym - the loungers felt like a small spa experience. Staff was super kind and always friendly. Honestly not a single bad thing I can say!

The location of the hotel is central to the old city and many interesting things are walkable from its doors. It is located on the "5th Avenue" of Lisbon. The staff is very helpful and professional. They were available for restaurant recommendations or finding taxis. Accommodations are spacious and beautiful with views of the city. Great showers with plenty of hot water. Our rooms had seating areas with couches or chairs, so more like suites. Very quiet hotel and not crowded. The breakfasts were tasty and with local delicacies. We did not order a la carte, but I think one can. Great coffee! Always plenty of seating in the eating area.

We liked everything. Price had gone up somewhat since our previous stay a couple of years ago, but what hasn't?

I was provided with early check in, which is very undertaking move, and they didn’t charge me anything for this even. In each room they place bottle of Porto red vine, amazing compliment from the hotel. And in the lobby in the evening they provide comp beverages. Very nice property, and nice staff. Location is perfect

Room was a bit noisy, either from HK store or elevator and many people using it, not sure but all the time it was some heavy noisy from time to time