Excellent location in a very safe and convenient area. Love the breakfast buffet with lots of selections including sparkeling wine! friendly frontdest staff. Room big and clean, with high ceiling.

Bathroom design is not very friendly to elders. Bathroom, shower room, and bathtub, all designed with no handles at side, and floor could be quite slippery when wet.

The location was close to Rossio railway station and the Metro was one of the main reasons I booked the Bessa Hotel. The hotel is modern, very comfortable, the staff are very friendly and I enjoyed an excellent dinner here and drinks in the bar - an easy experience for a solo traveller. The breakfast options were very good and staff very attentive. My room was very comfortable; wonderful bed and pillows. I used the gym, nice set up and with some much natural light and great views.

I tried using the sauna and hamman - both were cool - there might not be a high demand as this was January.

Excellent hotel !!! The staff (at the reception, at breakfast, at spa, room service and cleaning service) was always truly caring about us and all the hotel guests. The hotel location is excellent, few steps to the metro station and 5 minutes walk to the pedestrian zone. The room looking to the inner yard was very quiet, clean, comfortable. The bathroom as well. The breakfast was very very good with rich choice of all kind of food in a very very good quality. We ordered diner on two evenings from the room service and the quality was also very good and delicious. As a desert, I had the best creme brulee from the hotel room service in my life (and as a fan of creme brulee I tried many around the world). When we visit Lisbon again, we will definitely stay again in this hotel and if we visit Porto, we will take the Bessa hotel there too.

everything was perfect.

I don't often write with much excitement about the hotels where we have stayed through the last couple of years. But in this case, of Bessahotel Liberdade I must say that this hotel exceeded all our expectations. We simply loved it from the beginning of our stay till the very end. In all aspects this hotel receives from us the highest score. In particular I want to mention the genuine friendliness of the staff, from the reception to room cleaner to the people taking care of the rich and delicious breakfast each morning. We want to thank you and all the staff for making our stay the highlight of our Portugal trip. Now we know we have a place to come back to.

I honestly have nothing to complain about. Everything was excellent!

Can’t say enough about how amazing this hotel was!! We booked a family room (2 adjoining rooms) the week between Christmas and NYE and had the best visit ever! The rooms are beautiful and newly redone and HUGE for European standards. The towels and linens are lush, the showers are huge (rare in Europe) and the hairdryers are full size and not the terrible wall mount ones you usually get. Our rooms had a front-facing balcony and we were treated to a 10k out our window! So fun to watch!! The hotel itself is beautiful — the pool (1st floor) is great, if a little chilly, and the two saunas (one dry, one wet - on 5th floor) were icing on the cake. The breakfast was delicious — tons of options, an omelette station, so many carbs and something for everyone. The chia pudding was my favorite! The hotel is in a great location, about 15 mins walking from most things and close but not right in the middle of tourist craziness. We loved chilling in the restaurant/bar area in the evening. There’s a great miradouro right around the corner, too. Tiny city grocery right 5 mins down the street. The staff was friendly and everyone speaks English beautifully but tolerated our botched attempts at Portuguese. This is one of the BEST places we’ve ever stayed, and by far my favorite place we’ve stayed in Europe. There’s very few feelings of satisfaction quite as good as knowing you picked the PERFECT hotel, and all week I was crowing about how mom did the best job planning LOL!! Just book it, you won’t regret it!

No notes — everything was amazing!!

We had never been to this hotel before but have visited Lisbon several times, often staying at the Sheraton. As frequent travellers ( my husband for work), this hotel is execeptional. The staff are super accommodating and efficient. The room was excellent. I have sensory issues with noise and as other reviewers have commented, the quality of the glazing of windows means it was amazingly quiet at all times. My husband said it was one of the cleanest hotels he had ever been to everything, including a pure white bathroom sparkling. The location was perfect with a short walk to the historic tram which takes you Barrio Alto a lively place with great restaurants or a 10 minute walk to the shops and Placa de Commercial and a five minute walk to Rossio railway for a day trip to Sintra. Absolutely brilliant holiday and a perfect hotel.

The sleep conditions can easily keep up with a top five star hotel. Completely quiet room with excellent noise insolation, completely dark, quiet air conditioning and huge comfortable bed. Very central location. Room service does an excellent job. Employees are very friendly. We will stay here every time we visit Lisbon.

This is a great hotel. The things that could be improved are really minor and do not carry much weight. There was no toothbrush and toothpaste in the room. I'm sure reception would have provided this to us upon request, but having to ask for it was a minor inconvenience to us after arriving late at night. The swimming pool is too small for actual swimming. The gym is also quite small. So this is why we're giving 9/10 and not 10/10. But these are minor points. This is a phantastic hotel that we highly recommend!

I recently had the pleasure of staying at this hotel, and I can confidently say it exceeded all of my expectations. The location is superb, making it easy to explore the city and access key attractions. My room was not only spacious but also beautifully decorated, providing a perfect blend of comfort and style. The breakfast each morning was nothing short of incredible, offering a wide variety of delicious options that catered to every palate. Additionally, the convenience of parking in the underground garage was a huge plus, making my stay stress-free. Overall, the level of professionalism from the staff was top-notch, ensuring that every aspect of my stay was handled with care and attention to detail. I highly recommend this hotel to anyone looking for an exceptional experience.

Bessa Hotel is a great boutique hotel in downtown Lisbon. I booked this hotel because it was close to most tourist locations. It's within 15-20 minutes of the airport and walking distance from all downtown attractions and key locations. The Hotel has a small pool, but it's sufficient to cool off and relax between your sightseeing and trips around the city. The Breakfast buffet is excellent and offers a lot of variety; even my picky teenagers found something they like to eat. The staff are lovely, and they speak English. My wife is fluent in Portuguese, and they loved talking with us, and we had a great time. If you're planning trips to Sintra, Fatima, and Tours around the city, the pickup location is the street, and the opposite is just across the Hard Rock Caffe. There are many Hotel options on Avenida, but Bessa is unique and provides a modern experience. You won't have to climb up those hills with your suitcase as it is located on Main Street with many luxury shops within walking distance. I booked 2 rooms, and they kindly offered us our rooms on the same floor. The Room Service was great, reasonably priced, and we loved the food.

Everything was great, which is not a problem, but it could be hazardous for some people. The bathroom doors are slide-in glass doors, and in my kid's room, the glass doors opened towards the main door. The shower flooring is made of composite materials, and if you are using soaps while showering, you can slip and land on the glass. I think you should move cautiously to the bathrooms. Again, this is not a problem for most people, but you must be very careful if you have vertigo or poor balance.

I am a Marriott luxury executive with 39 years + experience, I picked this hotel for its location, but I fount it to be all I needed, not a luxury type of staff that is always anticipating your needs and personalizing your stay but a staff that is there when you need them. Avery clean and well maintain property.

The note from the GM our last day, should had been signed. It is not hard to spend one day a week signing cards to have them available for deployment. A small detail leaves a positive note. Departure, is the last memory guests will have of the property.