This is a superb hotel in an excellent location just a 5 minute walk to the square. The breakfast is of high quality with ample choice of both hot and cold food. My room was clean and comfortable and was recently refurbished to a high standard. Comfortable bed ensuring a good night sleep. However what makes this hotel special is the staff. Extremely helpful and always pleasant. A special mention this time must go to Mariola and Paulina who go the extra mile and always with a smile. Thank you.

There's nothing to dislike.

Everything. Spotless clean and friendly staff. Very responsive, too. Nice big bedroom with high ceiling. The bedroom was warm when it was freezing cold outside. I really enjoyed having a shower - plenty of water with really good pressure which genuinely helped me relax and decompress from a very stressful day. Really good experience overall despite the circumstances (cancelled flights that made us stay in Krakow)

The bathroom was super small - I struggled to fit through the cabin to get in the shower. Long way to the room from the reception which involved some unavoidable steps. Breakfast selection was so and so. Reception area could do with some refurbishment. Apart from these, the hotel is really good.

Wonderful hotel and good value for money. Great location for all attractions, main square was 15-20mins easy stroll. Plenty of shops and restaurants in the neighbourhood which felt safe at night for a solo female traveller. All the staff I met were friendly, courteous and helpful (apologies for not remembering names). The room was clean and comfortable with ample space for 1 person and all amenities supplied. Good variety of choice for breakfast and I was also provided a packed lunch in lieu of breakfast due to a day trip the receptionist organised - very much appreciated. I wouldn't hesitate to book again if I ever return to Krakow.

There was nothing to dislike about my stay at the hotel.

I have stayed at this hotel numerous times, and will stay again when I return. Spotlessly clean, friendly reception and cleaning staff. Beautiful breakfast and breakfast room. Close to the centre, lovely and warm in the winter. Fridge in room, safe and complementary water.,

Truly nothing

Hotel Maksymilian boasts an excellent location, placing you in the heart of the city. Impeccable cleanliness is evident throughout, ensuring a comfortable stay. The breakfast offered is not only delicious but also adds a delightful touch to your overall experience. Highly recommend for those valuing convenience, hygiene, and a satisfying morning meal.

The location was super, staff were all so friendly And knowledgable with plenty of recommendations, excellent breakfast on offer to start the day

Only slight problem was one day the lift was out of service a little while and we were on the top floor. But this was minor and didn’t disrupt our stay that much

Everything was like in pictures. The room was clean. The staff was very nice and they had a place to keep our luggage after the checkout. The breakfast was very nice. Everything was provided even towel heater and tea for the morning. The location was great too only some minutes from the old town.

The location was great - 10 minutes from the old city, and 10 minutes to the conference site at the University. There was a lot of selection for breakfast, and the food was fresh and tasty

the carpet in my room was new, and had the new carpet smell

A very warm welcome on my arrival to the hotel. Very pleasant walk to the city centre. Tram stop opposite the hotel to ulica Bronowice, where I attended the school of polish language. Delicious breakfast buffet. Very approachable, friendly and helpful staff.

No bedside lights.

Ideally located near the Old Town and near tram/bus route stops. Good clean accommodation, nice breakfast,housekeeping and reception staff. All staff helpful and pleasant