This is a very modern hotel with a high standard design. The marble floor in reception and in the bathroom of our room was a delight. I also loved the ornate design to the facade of the building. The bed in the room was a dream, so cosy and comfortable and the blackout curtains, yes, yes and yes. Thank you. They have a fire stick so you can watch Netflix etc. A real bonus. Wi-Fi was real good. The Art Deco lift is a treat; what a smooth ride. My daughter wanted to use it all the time even though we were on the first floor. There is a piano in the bar area that guests can play, which was lovely. My daughter wanted to practice, a-bonus. There are board games in the lounge area if required, great for rainy days. The breakfast was lovely, and we were served and that it was not a buffet, which I preferred. The hotel is around a 10 minute walk to the shopping centre, plus very close to the beach and attractions. You can take a tour bus from the Pier or Bandstand to Beachy Head, Belle Tout and Birling Gap. The staff were very friendly and welcoming, I could not ask for more. I liked that we paid at the end of our stay and not upfront for each item purchase. Perfect. I would stay here again.

The cleaning could have been perfected for a 5 star hotel. There were two types of hair on the taps. Dried white splash water marks on the marble around the basin, which was off-putting. It looked like toothpaste stains. The shower pole had a hand print on it. Yuck. There were stains on the couch and what appeared to be a spot of blood stain at the base of the bed. Not nice.

The room was very spacious and we had an excellent view of the sea. The bed was very comfortable and we had a large sofa, table and chairs and a fridge in our room. This is our 3rd time at the hotel and they've remembered us from before. It's in a fantastic location, close to the pier and shopping centre. Decent selection at breakfast and they had someone playing the piano which was a nice touch. We book this hotel for the Eastbourne fire show and it didn't disappoint.

The doors on the lift can be stiff and spring shut. We had to pay for the permits this time whereas they were free before.

Stayed at the Chatsworth Hotel in Eastbourne with elderly mother for a mini holiday. Booked this hotel due it’s stylish, classic décor and location. Standalone building with 4 floors. Beautiful traditional entrance and dining room, lounge and bar room with 1900 elevator lift with seating inside, such a beautiful feature. Booked an Executive King size bedroom Seaview on the 3rd floor and received the corner panoramic room 303. Bathroom was huge, the best I had ever seen! Room size was large and closet space available. Tea/coffee facilities (kettle and coffee machine) and water bottles provided. TV had all the popular apps so you can log in to watch. Plug points modern with also USB sockets. Free Wi-Fi, connection was super-fast. Worth the price due to the epic view directly to the sea and the Eastbourne Pier, however bit of a obstacle to go onto the balcony, you need additional step to get onto it, hand grippers on both sides of the door. The guest relations staff, night duty gentleman, dining staff to the Hotel Manager were wonderful and exceptional! Professional, friendly and genuinely kind staff. They surely go far and beyond to ensure you have a pleasant stay at the hotel. Certainly, London hotels could learn about pleasantries etiquette from Eastbourne! There was a gym in the hotel and beauty treatment facilities. Guest relations can book a local taxi upon your request. One min walk to all the restaurants from fish n chips to Asian food. Eastbourne Pier is a 2 minute walk and the other direction is the historical Wish Tower. Overall beautiful and lovely hotel and certainly would stay again due to the location is perfect!

Minor disappointed on following; Hotel only has steps leading to entrance, no accessibility ramp. Room was not as I expected from the image of the executive room, (assumed there would be a sofa or breakfast table) carpet had a few burnt stains, rooms need minor maintenance update. No peephole, room had traditional key with no number on it, so remember your room number! Room Fridge, dressing gowns and slippers are upon request at reception. However staff can accommodate to add anything to their own hotel fridge. Unfortunately, out of stock on disposable slippers, therefore had to go into town to buy a pair. Finally for vegetarians very limited on breakfast, no veggie sausages! Very basic for breakfast. However, the dining staff made up for the comfortability and welcome.

Sea front position. Old hotel that had been sympathetically modernised. Lovely old fashioned lift that was near silent. Deluxe room was roomy and comfortable with king size bed, sofa, side table, chairs and complimentary coffee, tea or hotel chocolate. Even supplied decaffeinated coffee on request. Comfortable bed with good quality linen. Marble tiled bathroom with walk in shower. Quiet room on top floor.

Shower pressure was low and temperature was hard to manage. Damp patch on wall above bed. Both were reported to reception on leaving and they advised would be addressed. We managed with the shower as we only stayed 2 nights. Complimentary wine offered between 6-7 as a welcome but not soft drinks. Not everyone drinks alcohol so an alternative should be offered. These comments do not negate our lovely stay,.

Beautiful hotel with a 100 year old lift plus gorgeous cosy bar with piano player and complimentary glass of wine on first evening of arrival. The room was spacious and very comfortable with lovely partial sea view. Loved the building and decor and it was all well maintained.

Only two small complaints that didn’t ruin our stay at all There was no coffee in our room however my partner was able to get me a lovely coffee from reception with no charge. Also the shower was scolding hot and impossible to turn cold water on at first, managed to get it slightly cooler but was still very very hot. Luckily there was also a hand shower in the bath we could use. The staff were made aware and were going to sort it out asap. We only stayed one night so not enough time to rectify it whilst we were there.

See below regarding comments for breakfast. Quaint lift and nice ambience. I liked the piano in the cocktail bar, and the piano player played some very good boogie woogie. I played some tunes as well including happy birthday as that was the reason we were there! I am a musician and noted their old antique grand piano in their lounge but needs a lot of work on it to make it playable.

Breakfast was good but we had to wait a long time (45 mins) as it was served and cooked by the same person. By the time it arrived the coffee and tea was cold. It was not busy just the two of us plus a family of 3. The Hotel need to address the efficiency of delivering a cooked breakfast a lot quicker than 45 minutes! I could have cooked it in 15 minutes.

We thought the rooms were very good with plenty of storage, comfortable bed and a lovely walk-in shower. Would have preferred a service breakfast as we had on the first morning, rather than the help yourself buffet breakfast we had on the following days. However, the food we had was very good.

When we arrived, the tea, coffee and milk in the room had not been topped up. Also, the room was only serviced on the first day. The bed was not made, bathroom was not cleaned and again the tea, coffee, etc was not topped up. It would also have been nice to have been able to have a meal in the restaurant in the evening, if we hadn’t wanted to go out.

We loved the location and the view. The hotel itself is inviting from the outside, and gives a great first impression on the inside. Staff were very attentive without being invasive. Someone showed us up to our room and grabbed some little things for us to make our stay more comfortable. The rooms were spacious, and the beds super comfortable. We loved the sea view. Enjoyed the welcome drinks, again a nice little detail.

Having to leave, we were made to feel very, very welcome.

Historic property (the elevator is quite old, really cool to ride it) and big rooms with high ceilings. The bathroom is quite large as well. Everything was clean, there's also a fridge in the room if you need it (but it was quiet). Very friendly staff, always up for a chat or recommendations what to do or where to go. There's a breakfast option available, which we didn't use. We however used the small icecream cart at the entrance. The hotel is directly at the promenade. It doesn't have it's own parking, however you can park for 2 £/day on the street with an H-card and you only need it Mo-Sat from 8-18. We never had any issue finding a parking spot.

There's unfortunately no air conditioning, so it was a bit hot in the room, but as you can open the windows you can cool it down while being out for dinner. We slept quite well still.

Breakfast offered good options in foods that were fresh and well-prepared. The breakfast/dining room is well-furnished, comfortable, and offers a wall of hand decorated silk. Really quite beautiful. Service is excellent. Generally our stay proved to be a delight. Every member staff was exceptionally kind, informative, courteous and helpful at all times.

The en suite had a hand basin tap requiring attention.