We had a wonderful experience at Mansión Mérida. The hotel is absolutely stunning—elegantly decorated with attention to detail in every corner. Our room was spacious and beautifully designed, with a very comfortable bed and a large, modern bathroom. The courtyard is a real highlight—peaceful and gorgeous, the perfect place to start the day. Breakfast was excellent and served right in the courtyard, which made the experience even more memorable. From breakfast to dinner, the food was consistently outstanding—fresh, flavorful, and beautifully presented. The pool area is another standout feature—clean and inviting, surrounded by beautiful murals and lush plants that create a calm, serene atmosphere. It’s the perfect spot to relax and unwind after exploring the city. The staff were warm and attentive throughout our stay, and the owner, Raul, was especially personable, making us feel right at home. I highly recommend Mansión Mérida to anyone looking for a refined and relaxing place to stay. I’ll definitely be coming back!

What a wonderful experience! From the moment we arrived, the hotel owner greeted us personally – a rare and heartfelt gesture. The hotel itself is absolutely stunning, full of character and colonial charm. We were surprised with a free room upgrade, and they even prepared thoughtful birthday surprises for us – such a special touch! Parking and exceptional service were included, and we even received a delicious lunchbox for our onward journey. Every moment felt luxurious and personal. Without a doubt, one of the best boutique hotel experiences we’ve ever had. Highly recommended

The hotel is a mansion lovingly converted into a hotel by the original owner’s great grandson Raul. He greeted us like family and made sure to check in all week to make sure we were being spoiled enough. The outside and interior courtyard featuring a large fountain are beautiful and the public areas inside are furnished with wonderful ceramics, paintings, furniture and plants. The restaurant in the hotel serves excellent food in the courtyard, the bar and a patio area right outside the main entrance. Waitstaff are so solicitous and friendly; it was a pleasure to see them every morning for our delicious breakfasts. We had room service one night, ate a snack on the patio one afternoon and had dinner there on a different day. The food never disappointed. All of the staff went out of their way to make us feel welcome and it nice to meet the manager, Ivan who I had communicated with prior to our trip. The hotel is very close to the main plaza, shopping, restaurants and walking distance to Paseo Montejo which features some beautiful French influenced mansions built when Merida was one of the wealthiest cities in the world due to the henequin or sisal trade. Our room was large, had lots of storage for clothes and had stenciled walls and a sitting area in addition to a desk. The bed was very comfortable. The bathroom was also large and had great water pressure in the oversized shower. We spent a week there including Christmas and got to enjoy trips to cenotes, the ruins at Uxmal and a day at the beach near Progreso. We also enjoyed a festive Christmas Eve hotel dinner with live music, decorations and a special menu featuring 4 courses and wine. We will definitely stay again on another trip to Merida. It is rare to find such personal attention and relaxed atmosphere in an historical building. Great work Raul!!

Nothing

My mom and I were lucky enough to spend a few days over Christmas at Mansion Merida. Upon arrival, the architecture, art and design are visually stunning. But beyond how gorgeous it is, and how spacious and elegant the rooms are, the people make this place splendid. There was warm and attentive service from the moment of arrival – valet, chaya drinks, introduction to the room, breakfast, poolside service, the beautiful in-house Christmas eve dinner, turndown service, surprise beach bags/hats/bug spray for a jaunt to Progreso. Raul is a gracious host, checking in with us to chat a few times a day, and has amassed a kind, 5-star staff. Gracias por todo!

Nothing!

Real gem The hotel has beautiful decor, elegant furnishings and it’s centrally located in the historic district. Hotel stuff was friendly, helpful and professional. The owner Raul was very welcoming and made us feel like at home, made sure that he got to talk to us when we arrived and before we left. Very comfortable beds, extra large rooms, every room had a safe, spacious closets, bath robes, slippers and the housekeepers made sure the rooms were clean every morning and evening. There was a beautiful fruit basket for us when we checked in and we got cookies every night. This is a very special property and we would love to come back soon.

I recently had the pleasure of staying at this charming hotel, once the grand home of a wealthy Spanish family, and it was an unforgettable experience. The hotel is a true masterpiece, with exquisite decoration throughout—whether in the halls, the serene courtyard, or every corner you explore. The atmosphere is warm and inviting, yet incredibly sophisticated, with art that effortlessly blends homeliness and elegance. The courtyard, in particular, is a stunning oasis of beauty, offering a peaceful retreat from the bustle of the city. The service was impeccable, with every detail taken care of. The valet parking was seamless, and the staff made me feel truly at home throughout my stay. It’s a perfect combination of history, luxury, and comfort.

Gorgeous architecture, beautiful light, enormous rooms, elegant, 19 century living

The air conditioning system is so ancient that it rattled all night long, had to wear earplugs and that wasn’t sufficient. Our room faced the street where cars would run over a metal grading all night long, really regrettable. Lastly the property is located in a very commercial area while the park in front of it is quite pleasant, Everything else around it is bustling with buses, cars, commerce, and stores blasting music out of their speakers. The only day of peace and quiet was Sunday morning when everything is shut down.

Beautiful old building furnished with antiques and central courtyard full of plants and beautiful furnishings Large comfortable room, quiet (although I suspect some rooms near road could be noisy Excellent host, couldn’t do enough to please Breakfast in lovely courtyard area Small but lovely pool area

Could do with a bit of redecorating in parts Unfortunately courtyard is only used at breakfast time. Lunch and evenings you have to use external facing restaurant which is ok but not nearly as nice

The hotel was absolutely beautiful. The hotel is much prettier on person. The staff was very friendly. My spanish isn't very good and the staff spoke just enough English that we were able to communicate without any worries of misunderstanding. When I go back to Mérida, this will be where I stay. The food was very good. We had dinner and breakfast the next morning. I highly recommend staying here.

The only thing I didn't like is not being able to stay longer.

Amazing place with excellent service. Booked with a promo and received a free upgrade upon arrival. As welcome we received a fruitbasket in the room and cute little candies. Staff explained room amenities toroughly and always available to help with everything so you will have a pleasant stay. Breakfast had several a la carte options and you'd get some bread and fruits with yoghurt with it. Hoping to return some day!

No dissapointments!