2,408 reviews
From
$85świętego Krzyża, 10, Kraków, 31-028, KRAKOW, Poland
2,408 reviews
1/92
Free wifi
Air conditioning
24-hour front desk
Kitchen
Non-smoking rooms
Kitchenware
Kitchenette
Garden
Welcome to Portal House Apartments, a vibrant and stylish ApartHotel located in the heart of Kraków, Poland. With its prime address at 10 Świętego Krzyża, this apartHotel is just a short 0.2mi distance away from the bustling city center. Offering a start price of $85, Portal House Apartments ensures an affordable and comfortable stay for budget-savvy travelers.
With over 1,063 glowing reviews, guests have praised the exceptional service and amenities provided at Portal House Apartments. Wake up to a delicious breakfast before exploring the vibrant city of Kraków. The apartHotel offers a range of amenities, including free Wifi, a sauna, and a 24-hour front desk. Each room is equipped with a kitchen or kitchenette, allowing guests to prepare their own meals. The establishment is pet-friendly, perfect for those traveling with furry friends.
Guests will also appreciate the convenient location of the hotel, with easy access to local cultural experiences and entertainment options. Take advantage of the additional amenities such as a pool table and a concierge service to enhance your stay. Whether you're traveling for business or pleasure, Portal House Apartments provides a cozy and convenient base for your adventures in Kraków.
After a day of exploring the enchanting city of Kraków, guests of Portal House Apartments can unwind in the hotel's pool table area. Challenge your travel companions to a friendly game while sipping on a refreshing drink from the on-site bar. The pool table area provides a lively and social atmosphere, perfect for meeting fellow travelers and sharing stories of your adventures.
For those seeking assistance with their itinerary or local recommendations, the hotel's concierge service is available to provide personalized suggestions and guidance. From arranging tickets to popular attractions to recommending the best local restaurants, the knowledgeable staff is dedicated to ensuring that every guest has a memorable stay in Kraków.
When it comes to payment options, Portal House Apartments offers convenient flexibility. Cash is accepted, but guests can also use their Visa or Mastercard for seamless and hassle-free transactions. This variety of payment methods ensures that guests can choose the option that suits them best, allowing for a stress-free check-in and check-out experience.
At Portal House Apartments, they don't just provide a place to stay – they create an immersive and enjoyable experience for their guests. With an array of amenities, friendly service, and convenient payment options, this vibrant and stylish ApartHotel is the perfect choice for travelers looking to explore the captivating city of Kraków.
Closest airports
John Paul II International Airport Kraków–Balice
6.8miKatowice International Airport
47.6miFree wifi
Air conditioning
24-hour front desk
Kitchen
Non-smoking rooms
Kitchenware
Kitchenette
Garden
Elevator
Bathtub
Balcony
Show 15 photos
Standard Room
1 Double Bed
225 sqft
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
x6
+
x3
More details
The twin/double room offers air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. The twin/double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as a quiet street view.
Show 15 photos
Apartment Deluxe
1 Sofa Bed
1 Queen Size Bed
2 Twin Beds
860 sqft
Kitchen
Private Bathroom
Kitchenette
Bathtub
x10
+
x6
More details
This apartment's standout feature is the fireplace. This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 4 beds.
Show 19 photos
Apartment Superior
1 Sofa Bed
1 Twin Bed
1 Double Bed
860 sqft
Kitchen
Private Bathroom
Kitchenette
Bathtub
x10
+
x6
More details
The fireplace is the standout feature of this apartment. This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 3 beds.
Show 11 photos
Apartment
2 Twin Beds
1 Sofa Bed
420 sqft
Private Bathroom
Kitchenette
Balcony
Kitchenware
x10
+
x6
More details
This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with an inner courtyard view, this apartment also provides a mini-bar and a flat-screen TV. The unit offers 3 beds.
Show 12 photos
Junior Suite, 2 Bed
375 sqft
Kitchenette
Balcony
Microwave
Minibar
+
More details
This air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with an inner courtyard view, this suite also offers a mini-bar and a flat-screen TV. The unit has 2 beds.
Show 12 photos
Junior Suite
1 Queen Size Bed
1 Sofa Bed
375 sqft
Private Bathroom
Kitchenette
Balcony
Kitchenware
x5
+
x3
More details
Show 15 photos
Room - 2 Twin
1 Queen Size Bed
2 Twin Beds
225 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
x4
+
x3
More details
Show 6 photos
Room - 1 Twin
1 Twin Bed
+
More details
Show 10 photos
Apartment, 2 Bedroom
x4
+
x3
More details
Room - 2 Queen
2 Queen Size Beds
x4
+
x3
More details
Senior Apartment
More details
Junior Apartment
More details
9.3
2,408 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Judy
10
April 2025
Great central location. Just a few minutes stroll into the main square, but yet quite for a good night sleep with good amenities close by. Good breakfast (continental with a few hot choices) and friendly staff. Very clean and spacious two bedrooms apartment. Beds are comfortable and a large comfortable sofa for chilling. Ventilation in the bathroom is excellent. It doesn't steam up at all after shower, very impressed! I would suggest having a few more hooks in the bathroom for hanging clothes/towels. There were four of us sharing the apartment, and not enough hooks for us (we've used the towel rail too). It's a shame the apartment only has one bathroom. It would have been perfect if there's a second bathroom/showroom, or even just a separate toilet. It's just a little inconvenient when someone is using the bathroom and someone needs to use the toilet, but we've managed for 6 nights. I would definitely recommend this aparthotel, and I would stay here again.
Kevin
10
April 2025
We enjoyed our stay here, the room was large with tea and coffee, also a minibar which was reasonably priced. Large bathroom with hand-wash and shower gel. Hairdryer on the wall and was actually OK for a hotel hairdryer. Breakfast was OK, served different hot choice each day, plus usual cereal, toast, meats, cheeses. A few minutes walk to the square, 10 minutes walk to the main rail and bus station. Staff were friendly and always on hand. 24 hour reception
Not a fault of the apartments but we faced the main street and did find it noisy on a night. There is a bar almost opposite and we did find it hard to sleep at times. We had early starts for our trips so needed to go to bed earlier than usual on holiday. Room tip - ask for a room at the back of the building
Robert
10
July 2025
Location was I n the old town but quiet. Very clean. Rooms were very modern and large. Plenty of room for cases, hanging sp ace and drawers for longer stays. We had a junior suite with a kitchenette, couch (extra double bed) with a small balcony. Lovely white linen and towels, comfortable bed, great shower and modern bathroom. The included breakfast was delicious with a variety of hot food that changed daily along with a typical European cold breakfast of beautiful meats, cheeses, fruit, coffee machine, and homemade cakes. Overall an outstanding breakfast. Staff very friendly and helpful. Highly recommended.
Nothing to dislike. A fabulous stay, very relaxing.
Trevor
8.2
April 2025
Perfect location, just around the corner from the main square. Hotel was clean and good value for money. Always a few steps to manage at the entrance as well as to get to your room but ok for us but i can imagine could be problematic for the elderly or disabled. Breakfast was ok, mainly continental but very basic for what we as Brits are used to. We actually went out for breakfast on our last day which was more to our taste and lovely. Staff were lovely, friendly and helpful.
Well for us it’s mainly having a little more cooked choices at breakfast. And maybe more coffee choices in the bedroom, was nice to have a coffee machine but the pods provided were far to strong for me.
Thea
8.2
January 2025
The location was perfect, 1 minute walk into the main square with bars, restaurants and shops. Only around 20-25 minutes from airport. Our room was spacious, clean and modern, couldn’t fault it. Receptions staff were lovely and helpful. We had an early trip booked and our pick up was 6.45am, breakfast starts at 7am, and the young man on reception kindly organised a packed breakfast with sandwiches, yoghurts, fruit, water and snacks to take with us.
The breakfast selection wasn’t amazing (as a Brit), could’ve been a little more choice for example, there were no ‘normal’ sausages, no bacon, no beans, there was fried eggs on one occasion of our stay (stayed for 3 nights). With that being said, there was enough bread, cold meats, small fruit and yoghurt selection and a couple of cereals. One small other thing is that we only had 1 standard size pillow and one small square pillow each. This could be personal preference but we both normally like 2 pillows each but didn’t affect our sleep too much.
Kate
9.1
November 2024
Portal House Apartments were really good. Stayed in a one bed apartment on the first floor. Fantastic location, minutes away from the main square. Breakfast was a brilliant selection and different choices on some days, always fresh and tasty. Very clean too.
The apartments could be a bit noisy. The first night was dreadful, I'm not sure what the people upstairs were doing but it sounded like moving furniture around and talking very loudly. The rest of the nights the noise was fine and kept to a minimum. Had it gone on all night I would have spoken to reception but thankfully it didn't.
Suzanne
10
January 2025
I can’t put in to words how fantastic this place is! The apartments we stayed in were huge, beautifully presented and immaculately clean. Perfectly located just a stones throw from the main square but not too close so you can enjoy some peace in amongst the hustle and bustle of the city. The service was second to none, and staff were incredibly helpful particularly with allowing us to store luggage on our check-out day, and ordering taxis to the airport. Breakfast was excellent, just what we needed to set us on for the day. And if you do decide to use the mini bar it is very well priced as are drinks that you can buy in reception to take to your room.
Nothing at all
Lisa
10
July 2025
The hotel was very clean. The staff was extremely helpful. I liked having someone at the front desk 24 hours. The breakfast was fresh and delicious. The hotel was on a quiet street yet just around the corner from the main square. It was close to everything. I will definitely stay there again.
The elevator did not go directly to the room floor. However, it was not a problem because the staff helped carry our bags up the stairs to the elevator and then from the elevator up the stairs to our room.
Andrea
9.1
October 2024
The location was excellent. Only a couple of minutes walk to the Main Square, yet a quiet road. The building was lovely and very well organised with a buzzer so residents could come and go with ease. The reception staff were very helpful, particularly Roza who organised trips for us and was so lovely and friendly. The dining room was small but great choice of continental breakfast. We had one of the apartments so had a lovely balcony and lots of space.
Nothing really. Only criticism was we put out the “please clean my room “ sign on the door and confirmed that with reception, and when we returned from a busy day, we had to source clean towels, but it was dealt with instantly
Dr
10
September 2024
Everything about this apartment was perfect! From apartment #3.1 you can hear the trumpeter at St. Mary’s while sitting on balcony. Service was superb. Filip and Julia (at front desk) went above and beyond to make our stay perfect. I am very OCD and these two were patient and extremely knowledgeable each time I had a question or concern. Breakfast is American style and the best we have had on our 6-week trip across Europe. Location is perfect, too! Of all the hotel apartments we have stayed in, Portal House by far is number one on the list. If you value customer service, this is the place!!
I liked everything!
Attractions
Maly Rynek (Small Market Square)
0.1miJuliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)
0.2miAdam Mickiewicz Monument (Pomnik Adama Mickiewicza)
0.2miKrakow Town Hall Tower (Wieza Ratuszowa w Krakowie)
0.2miInteractive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)
0.3miTempel Synagogue (Synagoga Tempel)
0.6miWawel Hill
0.6miPlac Nowy
0.7miHistorical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)
1miDivine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)
2.3miGOjump Krakow
3.3miNowa Huta
5.7miPieskowa Skala Castle (Zamek Pieskowa Skala)
10.2miFamily Home of John Paul II
23.4miWadowice
23.5miAttractions
Maly Rynek (Small Market Square)
0.1miJuliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)
0.2miAdam Mickiewicz Monument (Pomnik Adama Mickiewicza)
0.2miKrakow Town Hall Tower (Wieza Ratuszowa w Krakowie)
0.2miInteractive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)
0.3miTempel Synagogue (Synagoga Tempel)
0.6miWawel Hill
0.6miPlac Nowy
0.7miHistorical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)
1miDivine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)
2.3miGOjump Krakow
3.3miNowa Huta
5.7miPieskowa Skala Castle (Zamek Pieskowa Skala)
10.2miFamily Home of John Paul II
23.4miWadowice
23.5miAirports
John Paul II International Airport Kraków–Balice
6.8miKatowice International Airport
47.6miFree wifi
Air conditioning
24-hour front desk
Kitchen
Non-smoking rooms
Kitchenware
Kitchenette
Garden
Elevator
Bathtub
Balcony
Activities
Ping-pong
Pool table
Tour or class about local culture
Bathroom
Bathtub
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Laundry
Food & Drink
Minibar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Elevator
Family rooms
Heating
Hypoallergenic
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Living Area
Desk
Dining area
Fireplace
Sitting area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Parking
Parking
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Back massage
Couples' massage
Foot massage
Full-body massage
Hand massage
Massage
Neck massage
Sauna
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Inner courtyard view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available at a location nearby (reservation is needed) and costs PLN 100 per day.
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Mastercard,
Visa
This property does not accept cash.
When are the check-in and check-out times for Portal House Apartments?
For Portal House Apartments, you can check in after 02:00 PM and the check-out deadline is 11:00 AM.
Is there parking at Portal House Apartments?
Yes, Portal House Apartments offers parking for guests. The parking is located at a nearby public location and costs 100 zł per day. Please note that reservations are required.
What's the nightly rate at Portal House Apartments?
The base rate at Portal House Apartments is approximately $85. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.
Which room categories can I book at Portal House Apartments?
At Portal House Apartments, guests can choose from a range of room types including Suites, TwinDouble rooms, and Apartments. The Junior Suite offers a Queen size bed and a sofa bed with a room size of 377 sqft, accommodating up to 3 adults. The Double or Twin Room comes with a Queen size bed and two Twin beds, accommodating 2 adults in a 226 sqft space. The Apartments come in different sizes, with the Standard Apartment and the Superior Apartment each accommodating 4 and 5 adults, respectively, with a room size of 420 sqft and 861 sqft. The Deluxe Apartment can accommodate 6 adults, with a room size of 861 sqft. Smoking is not allowed in any of the rooms.
Which amenities can guests enjoy at Portal House Apartments?
Guests at Portal House Apartments can enjoy a range of leisure amenities during their stay. The hotel offers a sauna where guests can relax and unwind after a long day of exploring the city. For those looking for a bit of friendly competition, the hotel also has ping-pong and pool table facilities.
In addition to these activities, the hotel also offers various massage services including full-body, hand, couples, foot, neck, and back massages. These services provide the perfect opportunity for guests to truly pamper themselves and indulge in some well-deserved relaxation.
For those looking to cozy up and unwind, the hotel features fireplaces in its accommodations. Guests can enjoy a warm and inviting ambiance, perfect for curling up with a good book or simply enjoying the company of loved ones.
Does Portal House Apartments accept credit cards and cash payments?
Yes, Portal House Apartments accepts both credit cards (Visa, Mastercard) and cash payments.
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