Very friendly staff, great breakfast

Beautiful hotel with an amazing buffet breakfast, friendly staff, exceptional facilities.

Our twin room was not ready upon arrival at 15h00, waited for nearly an hour whilst they tried to find another room. Eventually got given another room on the top floor with an obstructed view of Table Mountain, not the room shown on booking.com. Disappointing for a 5 star hotel, enjoyed the rest of our stay.

Room was great. Nice size. great check-in experience with valet parking. Hotel is impressive. Whiskey bar looks great.

View of city from room was not great as looking mainly into a building fairly close by. Would book a mountain view next time. Breakfast quality was great but back room feels a bit 3 star versus tables in main lobby that match quality of hotel. Coffee was terrible. Hotel of this caliber should have a barrista and not an automated machine - and I'm not a coffee snob!

Nice hotel, clean and good restaurant. Location city center. Basically, it is a five-star hotel that knows how to run the business

Be prepared. There are homeless people outside the hotel. A five-minute walk to buy a pack of cigarettes and someone trying to rob me and my colleague.

I liked that I was in a room with better views of the City and Table Mountain which made the experience nice.

I was originally in a room with no views. However, upon speaking to reception they were able to accommodate me in a better too.

Beautifully appointed room, well serviced. Breakfast buffet was exceptional, food quality outstanding. Staff are friendly and helpful. Obviously well trained. It is a city centre location, opposite St George’s cathedral and Company gardens. It is near to buzzy Greenmarket square and the sightseeing bus stops, but a 20+minute walk to the waterfront.

For me, the lack of a roof top sun terrace and pool was a little disappointing. However, there was an indoor pool and fitness centre.

Conveniently situated

Fantastic luxury hotel located in Cape Town city center; Just across the Anglican cathedral and the company gardens, and minutes from the government offices. Half the rooms have spectacular views of Table Mountain. Many lovely restaurants and bars within walking distance. Rooms are specious and comfortable. Bathtubs and showers at your disposal. Turn down service in the evening. Breakfast was spectacular. Generous buffet with many options, including Indian breakfast food. Menu with egg dishes and Indian specials on offer as well. The eggs royale were very nice, but the aloo paratha won the day. I appreciated the fresh chai masala was prepared daily. Very wisely and usefully, breakfast goes till 10:30 daily. The gym and spa facilities were excellent. Impeccably clean. The Attention to detail was impressive. Two restaurants available on sight. The Indian Bombay Brasserie is highly recommended. Hotel bar goes till 2am. Full bar, good cocktails. Impressive whisky offer. Staff at the bar and elsewhere were wonderful. Taj Cape Town is a luxury hotel, but is also great value for money. That fact together with the location, excellent facilities, helpful staff makes the Taj, for me, the best hotel in town. Will return!

Bad pillows

The room could do with an upgrade (a fresher look/feel). Would be great if the windows could open slightly

I always wanted to stay in a TAJ hotel and they certainly did not disappoint. I absolutely loved the room, bed, large bathtub and excellent staff. The location is good and safe as well. Everything was top rated and exquisite. We went for our honeymoon and they made that experience over the top! I cannot thank them enough for the whole experience of staying at the TAJ. We will certainly stay again at any TAJ hotel. We also had a great dinner at their Bombay restaurant. Excellent! Get the big taster dinner for two, you won’t go wrong.

Absolutely nothing.