This is my go-to hotel every time I visit Dubai! I have stayed here multiple times, and each experience has been absolutely pleasant and satisfying. - Super clean and well-maintained – The rooms are spacious, comfortable, and spotless. - Exceptional service – The friendly and professional staff make the stay even more special. From the reception team to housekeeping, everyone ensures a seamless and comfortable experience. Highly recommended for anyone visiting Dubai! I’ll definitely be staying here again. 10/10! 🌟🌟🌟🌟🌟

I booked the Grayton last minute after a truly horrible experience at another hotel and it was paradise. The staff were polite,and respectful, the lobby was gorgeous, my room was fantastic and clean, the wifi was brilliant, even for conference calls. All at a very affordable price!

Nothing, it was fantastic

Room was spacious, clean and included everything we needed. The fridge however, was strangely not cold enough. This was the case in both of the rooms we had booked. Breakfast was alright, nothing fancy and mostly Indian! Most of the staff members were polite and helpful especially there was a lady at the breakfast whose name was "Resu", she was really kind and caring. Bear in mind that the location of the hotel is located in the "older" part of the city with all its specific attributes.

I would have preferred a better breakfast variety and quality. Also not much facilities were provided for a professional meeting. I had a visitor that I needed to sit with for a brief presentation. The meeting room was occupied at that time and since some 15 minutes was left to the opening hour of the downstairs cafe (or club, I don't recall), we were not let in to use a table. We eventually had to sit in the noisy lobby.

Easy walk to metro, in the morning the buildings provide shade while walking and part of the walk can be completed in the BurJuman Mall (air con). Metro and mall including local eateries + supermarkets Spinneys and Carefour are very close. Do try Laffah’s Restaurant. 20 min to burj. Staff are very welcoming/friendly and the rooms are very good - high ceilings, multiple usb ports, luxurious lighting with full controls bedside. A welcoming fruit platter in our room on arrival. Room was a very reasonable price at NZD125/night for 2. Pool and gym available. AED40 breakfast buffet. Bed was very comfy and large. Shower good pressure and temperature control. Highly recommend this hotel. Staff were very quick at dealing with a noisy neighbour at 10pm at night

Unfortunately the bar fridge is not a fridge - it just keeps drinks chilled but does not cool to fridge 4-6°C temperatures, but staff were kind enough to keep our cheesecake in their reception fridge for us!

Ms. Sukaina was so helpful, kind & lovely. This woman deserves a raise! She made the stay worth it Mohammad Fayzan the cleaner guy was taking good care of the little details

When I went to bed the first day, sheets had hair & sand. It wasn’t changed sadly. One Indian guy at the reception was super rude to me. One time I received a new towel with a blood spot on it. I think their laundry needs to start using colorx and take more care of the washing process. Other than this, everything was super smooth & nice.

The top level pool was exactly what you need, even though there were few sun beds, we never had to fight for a place, it was mostly empty. The breakfast also was great, always changing and the food very diverse and delicious. The location is in a really nice area, close to a mall and all other services you need. The room was nice looking and spacious.

The room temperature, was a bit cold and we had to announce the reception to fix it because seems like you can’t change it yourself, but they were very quick to fix it.

Large Hotel with a nice small swimming pool. The Pool area isn’t large so I can imagine it would get busy in the summer time. Nice large rooms with large bathrooms with a deep bath and rain shower which is amazing. Lovely toiletries provided and replenished when needed. Water in rooms was replenished daily, the room cleaning teams are amazing, always making sure a high quality finish every day. Lots of storage space for bags and clothes in rooms. Tea and coffee provided with a nice little fridge. Three lifts make going up and down to floors very accessible. Nice customer service from the reception team. The hotel is in very near vicinity to the BurJuman Mall and Metro station. About a 10 minute walk. It is also close to Sharaf DG. Plenty of decent eating places and shopping places around.

No Bell Boy at the door when I arrived so had to drag my own luggage in. Although they did take it upstairs to my room but the struggle was at the front door when the taxi dropped me off. Breakfast is really not great. Much improvement needed here, there definitely needs to be more options available. Everyday there is a choice of only 2 fruits, very small hot food options. In all honesty you could probably get a cheaper breakfast out of the hotel.

I really liked that hotel. Clean and nice, well maintained. There is also a pool available on the top floor but I did not have a chance to see it. There was everything needed on the room so no problems there. Room was cleaned daily, that was nice. Can not really complain about anything.

There is nothing hotel can do about it's position. It is a short walk into the nearest mall (but quite big) but overall you will need taxi's to move around. Or metro but I have no idea where metro stations are. No problem it is Dubai wherever you would be you would need to move around somehow.

Thank you for the wonderful hospitality and comfy rooms. Location is good. A 5 minute walk from a lovely mall which has excellent food choices. Also a 10 minute taxi to the city centre. The staff at this hotel were incredibly welcoming and helpful. I would like to thank and appreciate the effort of the gentleman that recovered the smoking device I forgot in the taxi. I had no hope to find it but he did the detective work brilliantly and got it back for me. A million thank yous, Sir! Also, special thanks to the lady that made many phone calls for me so that I get the information I needed and didn’t have access to. That being said, I was super happy with my choice to stay at Grayton Hotel. I would definitly love to visit this hotel soon.

I recently stayed at the Grayton Hotel in Dubai and had a pleasant experience. What I liked: Outstanding hospitality: The staff were amiable and always eager to assist, making the stay warm and welcoming. Great location: It is conveniently located close to popular attractions and transportation options, making exploring the city effortless. Clean and spacious rooms: The room was well-maintained, with modern decor and comfortable amenities ensuring a relaxing stay.

Value for money: The price was reasonable overall, but an additional perk like complimentary shuttle services could add more value.