The hotel is great and relaxed. The breakfast buffet was great, and most of the fellow guests were nice and respectable.

The shower only pumped out boiling hot water and it was challenging to adjust the temperature - a cold shower would of been nice to counteract the hot temperatures outside. The housekeeping staff tend to start very early with their cleaning which distrupted my sleep, along with nearby guests constantly letting their hotel doors slam shut!!! I would also recommend a strong set of earplugs the walls are very thin. Also there was one guest (a young lad) who had slightly a few too many beverages one evening which was slightly off putting. Also you need to improve on your WiFi as well. But saying at all this, if these concerns are taken on board I would stay here again.

The hotel was excellent value for money. All staff members were friendly and helpful. Car parking for £5 was a bonus. Very good food choice and never a queue at the buffet. The hotel was a bit tired in places. A 5 minute walk to the seafront was another bonus.

Hotel was a little tired in places.

Exceptional experienced friendly members of staff Convenient walking location to Bournemouth Beach and town center. Car parking, Excellent Breakfast

Dissatisfied for Having to pay extra for car parking which is operated by 3rd party within the hotel property.

Quality feel of the linen on the bed. Nice and quiet (except a dog barking in the room next door on night two- only for about 5 mins though!) Mattress was comfy, pillow was too. Iron and ironing board provided as per my request. Staff were brilliant. Really nice people who seemed like they enjoyed their work.

Water pressure on the shower wasn't as bad as I'd feared from the reviews, but still not nearly as good as home. Water runs good and hot though. Floor is properly creaky, which is a little disconcerting when trying to be mindful of other guests in the wee hours, but really, is quite charming!

The hotel is in a great location and all the staff were very professional, helpful and friendly. We were upgraded to the suite which was lovely and spacious. We arrived early and although we couldn’t check in early we were able to do the paperwork and leave our car in the car park from when we arrived.

These comments aren’t meant as a poor review, just observations for others. There is no plug socket close to the bed in our room, and as I require alarms on my phone for medication alerts it has to be on my nightstand and charging overnight, so this was difficult. The hotel did not provide a bath mat for when getting out of the bath/shower which I felt was poor. Our suite didn’t have a fridge in it, and there was no telephone to call for room service. I don’t know if room service is available at the hotel but we didn’t see anything indicating that it was. We did have a kettle and tea and coffee making facilities.

I wanted to share how impressed I was, especially with one of the staff members, Sidharth. From the moment I arrived, he was welcoming, calm, and genuinely helpful. It’s rare to come across someone so professional yet warm — nothing was ever too much trouble for him. The hotel itself is in a great location, close to the beach and town, but what really made my experience stand out was the people. Sidharth in particular made everything feel easy and comfortable. You can tell he really cares about guests and takes pride in what he does. I’d definitely come back — and I hope the hotel knows what a valuable team member they have in Sidharth!

Mattresses weren’t the best.

Good sized room & comfortable bed. Friendly Staff.

9-11Apr 25. Overall good. A little dated but clean and comfortable bed. Great breakfast plenty of choice. Bar meals stop at 7.30pm. After walking around the town got back at 8pm. The barman phoned kitchen and was no trouble for my beautiful fish and chips with peas and green salad garnish.. Very nice. Only downside £5.00 / day parking but it's stated in description. Note. The Manager said Hotel's policy now.....NO TOILET BRUSHES. ALSO ROOM 136 LOW WATER PRESSURE AT SHOWER you have to stand under shower head.Failing that nice room H.dryer,fan.ironing board, TV 40", ample wardrobe space, tea/coffee/kettle and door card key. Plenty to see Boscum pier great beaches allover Bournemouth. Drove to Weymouth/Poole, you must go to Wimbourne this is a quiant lay back place and car parking now Summer charges are reasonable.

We had a one night stay (should have been 2 but our ferry was cancelled) . Staff were very friendly,,bed was comfy & the breakfast was lovely. Beach was very close & the hotel even kept our cases safe as we weren't flying out until late in the evening. I've seen some reviews about the decor being dated but I felt that it was a real authentic English seaside experience. Will most definitely return & for longer next time.

Couldn't fault it. Very good experience. Even though there was a function downstairs ,we weren't disturbed by it..Nice & quiet.

The price I got for 2 rooms was fab, the size of the room for me and my 2 little ones was perfect. Very child friendly, they were great and full of smiles. Area is beautiful and close to sea. Lovely views on our walks. . Not far walk from Bournemouth station, under 15mins but bus can be taken near it if preferred. 5minutes or so walk to the main part of the beach and centre of Bournemouth, but there is a short cut way somewhere near, going down to the beach like 2 mins from the hotel, but it's steps, so could not go with buggy. My boys and i loved our trip, always a beautiful haven for us, definitely coming back soon.

Only thing I can say is it could do with a little updating, especially the bath, but that's it. Next time I will book to stay here for sure, but will request to be on ground floor but that's only if I still have my double buggy then lol. No fault on Hotels part, I got around okay and fit through doorways....just and in the lift, my fault for bringing this big thing, was just a hassle going up and down a few steps really, with the occasional tight squeezes. . . But other than that was a very lovely stay. My son who is 5, told reception it's perfect as it has everything we need, bless him.