Wonderful location, lovely friendly staff, charming decor, imperfect in a way that I like - felt like being in someone's grand home. Unlike the sterile atmospheres of modern hotels. Great conveniences in rooms - small kitchen, fridge, dishes, etc. The rooms all had beautiful original period detail - huge fireplaces, gorgeous ceiling molding, small balcony off my sister's room.

My floor, in the eves, was a bit noisy for me, but maybe not a problem for others. I'm a light sleeper.

Came up to do the marathon, so was a short walk from Paddington. Staff very friendly, bag drop off easily done on day of arrival and departure. Room was very clean and tidy, as well as the bathroom. And the kitchenette just made it easier to prepare some of our own food.

We were in the attic room so you would need to be fit and able as the lift didn't go there. It was hard after the marathon :)

just an all round lovely place.

The bath room in room 6 was fair to small! was so scared of opening the glass shower door, just in case it would smash on the sink! i know its a pain but the room is big enough to extend the bathroom so this own happen.

The hotel is in a cul de sac so it was quiet for London, with Hyde Park and Paddington on the doorstep. The room was very clean, recently refurbished, and there was a small kitchen area.

My room was downstairs in the basement, but there was plenty of light, although the smokers were right outside.

Overall a fantastic experience at The Cleveland hotel. I arrived a little early for check in but the room was ready. The person at reception was very friendly and helpful. The facilities in the room were excellent. I did not read the amenities properly obviously and discovered too late that available facilities included: stove, kettle, microwave, fridge, pots and pans on request. The bed was very comfortable as well. Excellent location, very easy walk from Paddington station. From Paddington station I was able to get on the Elizabeth line to Heathrow so it was incredibly convenient. Close to Hyde Park as well and a lovely little park directly across the street. Will definitely stay here again if I am passing through London.

The room was large, with good clean facilities, maid service everyday Good location, safe district single woman felt very safe. Close to Paddington station, straight route that took about 8 mins even with luggage. Also close to buses feeding the centre of town. Staff very friendly and helpful. Will come again.

Nothing really.

Our room was on the lower level and quiet, it was quite large and spacious with ample wardrobe space and a small well fitted kitchenette. The bed was a Queen size and comfortable, also there is a lift which makes access to rooms very easy when you have 2 large suitcases and 1 smaller carry-on case and 2 backpacks and are feeling very tired. The bathroom was a good size although the shower recess was compact with a tiled curved ceiling which made the space feel claustrophobic. There was no bench space to place any toiletries on. The hotel is in an excellent location, a 5 minute walk to Paddington Station for the Tube into London and also a direct train to Heathrow Airport. Also it was a 5 minute walk to the High Street for shopping and dining and another 5 minute walk along the High Street to Bayswater Road for the beautiful Kensington Gardens and Palace, and buses into London.

The bathroom was a good size but was let down by the lack of a bench to place our toiletries on and also by the compact shower recess which had a tiled sloping ceiling making it feel claustrophobic. There were 2 dining chairs in the room at the 2 separate desks, it would have been nice to have at least 1 comfortable lounge chair to sit in rather than sitting on the bed as the desk chairs weren't comfortable to relax and watch TV or read a book.

Friendly staff. Early check in was available when I arrived at noon. Luggage storage service is available. Stable WiFi. Kitchen has everything you need. Close to Hyde Park. Around 8 min walk to underground station.

My room is in the attic above the 4th floor so it’s not reachable by the lift. You can ask the staff to help with the luggage though.

I spent two nights at the Cleveland Hotel and couldn’t have been happier with the location—about an eight-minute stroll from Paddington Station, so getting there was a doddle. My room was surprisingly spacious for central London, and the bed was hands-down the most comfortable I’ve ever slept in. The bathroom was compact yet had everything I needed, and having a little kitchenette made quick snacks and morning coffees a breeze. There’s no breakfast service, but with so many cafés close by this wasn’t a problem. Every member of staff I met was upbeat and helpful, which really rounded off the stay. If you’re after a quiet, comfy spot with extra space and easy transport links, the Cleveland is a cracking choice.

Very clean and friendly staff. Nice kitchenette.

Little noisy at night which sounded like a washing machine going all night. Ear plugs would fix that though. Maybe a lift would be nice.