I was told a parking space was available, but that was not the case. I asked for ground or first-floor accommodation due to poor mobility on stairs, but l was told that this would not be a problem. When l arrived, l was informed l had been allocated a third floor room because there was a lift, and it had never broken down! but it couldn't be used in the event of a fire!!!. Im sorry, but I'm sure these were issues that could have been avoided following my requests when booking. Otherwise the accommodation, staff and food were good.

The apparent nonchalant attitude of a member of your reception staff to appreciate my difficulty on staircases either up or down.

On entrance to the property we it doesn’t look the best ( outdated ) but when reaching the rooms it was satisfactory! It was clean but could do with upgrading like painting and new carpets ect. The beds are comfy but I still don’t think they are good for more than 1 night stay! At first I said to my partner but looking at the hotel I lm probably going to rate the breakfast at around 5 star! But I’m having the breakfast I think all the food was a 9 easy! And I’ve had quite a few breakfast from all different hotels and it still lived up to it. They also provided gluten free sausages! All staff seemed nice and welcoming. An overall score for the hotel would be a 8.

The birds!!! But it’s the seaside so what can you expect!

Hotel situated on a top of a hill above the bay near the castle. Had a room with a sea view that offered great views off the bay. The Hotel and room was clean and tidy with a double bed that was comfortable to sleep on. The staff from reception,bar, and the breakfast area were all exceptional. Breakfast was a typical English and Continental type, both where more than enough. Drinks, coffee,tea fruit, etc. unlimited.

The parking at the Hotel is limited (10) at the front of the building most are reserved. You can park on the street at the rear of the hotel but at a cost of £5 each night. My room on the first floor with the sea view was hot due to been above the boiler room. Even with the window open it still was a hot room. The Bathroom was clean & Tidy however when using the shower the water ran down the shower door and then onto the floor. The use of the door mat and towels had to be used to soak the water up.

Could not have been better location, unbelievable view, not far to walk for town centre and beach. The breakfast was fair bit could have been hotter, my wife was not happy. The staff made us very welcome, and very helpful when needed, the room was clean, the bed comfy.

The 1 issue that we had was that the heating (radiators) were on all the the time making the room far too warm and uncomfortable, especially at night and must cost a fortune to run, irresponsible to me, money wasted, but overall more than happy with our stay and will come again

We stayed in a great room with a lovely view of the seafront! Absolutely lovely staff, friendly and helpful. The receptionist provided us with a taxi number in case we needed it after a concert at the open air theatre finished. A very friendly barman served us a nightcap. I certainly would recommend!

I liked everything, I would just suggest arriving early if you want a more convenient parking spot since there are only 7 spaces, but there is off-site parking not far away. Obviously not a mark against the hotel though, there isn't really anything you can do about it!

We had Room 101, a room with a bay window that looked out onto North Bay one side and parts of the castle on the other - what a fantastic view!!! When we got to our room, my wife and I just sat there for nearly an hour just looking out over the scenery before doing anything else! It's in a good location for North Bay and the town isn't too far away.

Parking is a bit of a hassle. There is very limited parking at the hotel - perhaps 7 or spaces at a push. The area around the hotel is disc/residents parking with restricted timings for others. Nearest pay and display is about five minutes walk away - and expensive!! 'Bit' disappointed with breakfast only being continental, but there was quite a lot on offer.

Bed was comfy, shower was good, sea view room was nice, Eddie the receptionist was a great chap, helped us fix our TV and was super welcoming and friendly. Dog friendly, breakfast was good. You pay for what you get if you’re expecting a five star hotel for this price you will be disappointed, if you’re expecting a nice warm comfy bed and a good breakfast for a cheap hotel then you will enjoy it here, we liked it and thought it was great value.

Parking around the area is busy but we eventually found a spot. I wouldn’t risk parking without paying or parking where you shouldn’t as we saw parking fines on cars.

The location was spot on 10 minute walk and we were in town. Asked for sea view got a sea view overlooking the main strip which wasn't expected. Lift to all 3 floors bonus when you have luggage no hiking up multiple flights of stairs. The bed was comfy pillows too soft for me but I managed for the couple of nights we stayed. You can park on the main road but you need a permit which was £5 not bad for 2 full days. You get this from reception. The room we had, had a bath a full size bath I took advantage of this both evenings. Storage was adequate for us plenty of hangers. No obseen posters and instructions just a fire safety one on the door. Tea and coffee station fully stocked. Cups could have done with being larger as I like a good cuppa on the morning but I just had 2..even managed to watch the darts on the Freeview TV. I would definitely stay here again.

For me the room was warm even after turning the heating off it was still quite hot. We had all the windows open.

Great Location in Scarborough - easy 15–20-minute walk from the train station. Fantastic sea views from the hotel. I had a room with a sea view. My room was basic, but clean, quiet and quite large with ensuite bathroom. Comfortable bed. Shower worked well. Tea and coffee making in room. Continental breakfast basic but options of yoghurts, cereals, hams and cheese, toast, tea, coffee, croissants etc. so perfectly adequate. Staff in dining area very friendly. Restaurant was not open for other meals when I was there but this may have been because I was visiting out of season. However there is a pub that serves food nearby and if you walk into the town centre or down to the sea front there are plenty of food options. There is a large bar area which was fairly empty when I was there but the person on the reception desk happy to serve drinks when I was there in the evening. Good to see a decent local beer on tap. Check in and check out both very smooth. This was a budget choice for when I visited and well worth the money.

Overall hotel seems a little bit worn/dated but did not detract at all from my stay.

Top floor room with a perfect sea view, Tea & Coffee with milk & sugar & a kettle the perfect touch, Febuary very cold outside but Hotel heating was top rate thank you, The breakfast was basic but very nice, Toast, cereal, Yoghurts, Fruit, cold meats, ect With tea or Coffee & fruit juice too, Location is close to everything just a short walk but maybe problem for people with walking difficulties, Dog friendly hotel too, Overall we enjoyed our 2 nights here & would stay again.

Parking £6 per night but believed it was free before booking, Few cob webs on the ceiling in our room, The Shower was hard to control when on power was very hot for me & when tried it cooler it lacked power,