We arrived earlier than check-in time, but the young lady at the reception desk didn't hesitate to let us check-in early as a room was available. That was so nice, and no hesitation about it - meant a lot to us, as we had forgotten that we gained an hour, and the time coming through the border was less than we expected. Anyway, she also was very thorough in explaining the keying system, the wifi password, the breakfast arrangements, etc. The room was quiet, clean and comfortable, with good shower, good wifi, nice sheets and towels. I'm filling this survey out before having the breakfast, but the breakfast room looks very inviting, and I expect the breakfast will be very satisfactory too.

Nothing.

Stayed for a 1 night stopover en route to Seattle. Front desk were excellent- very friendly, accommodating and cheerful. A blueprint for how hospitality should be. Breakfast was great for the price point of this stay and unlimited supply of hot drinks and lemon water 24/7 in lobby.

Nothing bad to say. Read the reviews previously and really there is no need for any trepidation regarding a couple of homeless people across the street. Walk 5 metres in NYC and you would encounter more. They pose no threat and we were happy walking across to the 7/11 for supplies. The hotel is very secure.

Property was close to everything and well secured.

Was right off the main road and a lot of homeless walking around but you didn’t feel unsafe on the property at all.

We liked that it was right off the highway, and gated with lots of security cameras. The front desk staff was kind and helpful to us. Our room was pretty clean and well appointed with amenities we always use. I’m not a breakfast eater but hubby is and it was nice that he could grab some food before we had to get on the road again. We’re on a cross country trip and could only stay one night but would have happily stayed more as we’d have loved to use the pool and hot tub! Thank you for a wonderful and comfortable stay! Much appreciated! The Chagnons , VT.

Nothing!👍

Everything offered is to standard and very walkable to nearby attractions.

Location right in their downtown and near places where the homeless population is large. We didn't feel unsafe and everyone stayed to themselves just a point so guests understand what they are about to encounter day and night in the vicinity of the hotel. Also do not leave valuables or your vehicle unlocked there was an individual on one of the days checking on vehicles in the parking lot to see if they were unlocked to possibly take items from. The police were called by the hotel. Overall the hotel is nice, new and a good value however the area where it is located is just dirty.

We have stayed at this property three times in the last six weeks, on weekends. We have found it to be comfortable and a great value for the reasonable cost. Free parking, close to downtown and to the freeway, and very quiet inside. The hot breakfast offered was extensive, with great nutritious choices. Having it available 'til ten on the weekends is very appreciated. Coffee is good and available in the lobby 24/7 as well as single-cup in the rooms. Beds are comfortable, and rooms are well equipped.

I called to the desk's attention, when we left, that the sink plug handle was broken, and sharp, and also that the duvet cover had makeup stains, and we wear no makeup. They apologized and said they would refer those comments. No complaints about any of our two night stays.

Everything, starting with the lobby and the staff who greeted us. The room was a very good size, very clean, very fresh smelling, very well appointed and very comfortable. The breakfast was good and there is coffee and lemon water in the lobby 24 hrs a day. It is a pet friendly hotel, and the grounds around the hotel are kept very clean and there is plenty of clean area inside the hotel property to walk your dog for potty breaks.

There's nothing I didn't like about this hotel. Would definitely stay there again.

The property was nice and had good amenities. There was a gym, large lobby and breakfast area, and free parking. The rooms were nice, clean and decently sized.

The location was next to a 7/11 that appeared to have drug addicts and homeless EVERYWHERE. Literally 25-30 of them Friday night. Sunday and Saturday 15-20. And when we left Monday morning someone was getting medical attention from paramedics. I can only assume an overdose. Other than that I just wish the bathroom was larger as it was kind of small compared to the rest of the room. Lastly, make it a fully gated parking lot. I saw at least two homeless folks wander if and near cars and searched the garbage can. My buddy said one tried to bum his used cigarette off him.

The room was spacious and the breakfast was very good. The staff was always pleasant and helpful. The security was good. There were alot of homeless people in the area and we felt very secure on the property.

It was a little concerning to see so many homeless people in the area. We were thankful for the extra security for the building. When we arrived at our room, the tiled area in front of the bathroom and into the bathroom was very sticky. We asked if the staff could come clean that part of the floor. We were informed that no house cleaning staff were available. We asked for towels to clean the floor ourselves. It was still sticky, so in the morning we asked for house keeping to come and clean the floor. It was obvious that someone had come and cleaned, but the floor was still sticky in spots.

Convenient location and well maintained. The room was clean and the bed comfortable. The bathroom was nice albeit quite small. The breakfast included several tasty options: waffles, oatmeal, scrambled eggs with cheese, sausage links, yogurt, hard-boiled eggs, fresh fruit, various breads including bagels and English muffins, coffee and juice. Definitely plenty to be fueled for a day of activities! The staff was very friendly and helpful. I would definitely stay here again!