Stayed in room 412 and was glad that am able to park the car on the same level as my room

Was a little difficult to getting into carpark as you have to get out of your car if you are solo and scan on the left side to open the gate

The kids and I had a great time. Loved everything. Except!! Our room smelled strongly of urine. Perhaps it’s a weird cleaning chemical??…anyway, it was an awful smell, but we got used to it

See above

We loved staying here! Everything from the staff to the spa, pool and self contained room was exceptional! Extremely secure. The bed was so comfortable that within minutes of laying down I was asleep. Kids slept wonderfully. Housekeeping was lovely. The rooms had a little kitchen and even washing machine/ dryer. Which is essential with children. We didn't want to leave! We will definitely keep you in mind for future stays especially given how central to everything you are!. Thankyou for a wonderful stay.

Nothing about the hotel. The only issues we had was the taxi company, that in no way reflects on the hotel, in fact the taxi that the hotel organised was great. It was the one that we organised that was a total flop.

I felt the doors were very heavy and hard to open, and having to drag your suitcases up or down stairs from the carpark to get to a lift, combined with heavy doors is quite difficult and would be extremely hard for older or people with physical limitations. We had difficulty pushing open the door to our room also, it was so heavy and difficult to push fully open, especially with your hands full. I was also concerned about having to go outside the building in your bathers to go into the pool and vice versa. Would also love to be able to get coffees on the room service menu.

The indoor heated pool, sauna and spa area is excellent with bathroom facilities. The fully equipped gym is also excellent, including an exercise room with mats. The room was quiet, clean and comfortable. So handy to 86 and other trams. Easy access to the city. Short walk to Southern Cross Station. Heaps of meal options plus The District shopping centre 5 minute walk away.

The in room washing machine would not work. The seal was not fitted properly, which could have been the problem (room 415). No clothes horse. No shower cap was provided. The shampoo, conditioner and body soap were on the basin bench which upon arrival I moved to the shower, I found the placement odd.

Looks beautiful inside. Apartment was lovely. Felt comfortable. Location was perfectly close to everything. Lots of wine & dine venues. Close to Marvel! Easy access to a lot of things and reception was super helpful. Heated Pool / spa was awesome, worth the daily swim & relax. Always working never faulted.

The smart tv wasn’t so smart, could not use, the remote functionality was poor, internet didn’t work even though it was connected. Could not use and reverted to watching movie on iPad :( couldn’t use theatre room because what wasn’t advertised was that you needed to supply your own HDMI cable + laptop to use facility and had to pre book. Mattress was hard but pillows were lovely soft.

As described, comfortable place to stay when you have a longer trip. Kitchen is fully equiped, beds are comfortable and good layout. Very close to trams that take you into the city etc. Groceries and necessities all with walking distance. Its also nice to have a pool, sauna and gym facilities included when travelling for work.

Rooms a little small, especially the living room if you want to add a rollaway bed- gets very squishy. The pool is commonly full of children playing and the gym has very old equipment.

Good location, comfortable facilities, nice balcony, great cafe, friendly staff. Overall it was great.

Overall the rooms were nice, clean, comfortable & private, but could do with more toiletry supplies like shower caps, soaps, cotton buds, more toilet paper & tissues etc. and extra blankets for the bed & bathrobes were missing as well. And maybe some extra cleaning for the glass entry doorways and handles, as they looked quite dirty from lots of traffic

The apartment was a good size and had all the conveniences I needed.

When I arrived, I was told my room wasn't ready and that I had to come back in two hours. When I arrived back, I was advised that I didn't have a room booked and that in fact it was booked for September 2024, despite me having two emails of confirmation to show. The staff did manage to secure us a room, but still made out that I messed up the booking and I was at fault - despite them verifying my room two hours prior.

Pleasantly surprised by the high quality, comfortable furnishing's, & the spacious rooms all in a secure environment Ideally situated close to public transport, & the city centre Professional, friendly & efficient staff really just topped off our stay I highly recommend the Sebel

A bond was charged, which was not expected or discovered till checking in. I was also told it could take up to a month to be returned. Perhaps not a large amount but to a pensioner, quite significant