Night staff was friendly and caring.

The morning staff was very rude when I try checking out her offer everyone a receipt but me and my girlfriend and the whole time we were waiting for the airport shuttle he was staring at us making disgusting faces he refused to give us any information about when will the second hotel shuttle would arrive since the other shuttle had locked the keys inside and they couldn’t open it so me and my girlfriend have to end up taking an uber and when I asked for my receipt he just stared at me and make a disgusting face and was really bother about it.

My grown son and his business associates/ friends stayed in this room thst I had booked for them They didn't say too much to me to express their satisfaction. But I do know, they came in late after flying all day and left early to catch their next flight and were happy about the proximity to the airport, slept well, and enjoyed their.breakfast. My son was delighted that there were two choices of protein in the breakfast. He's eating the keto diet.

I cannot say. I was not in the room and my son said nothing negative. I only spoke briefly with him via text the next day and he was pleased.

They have a hard working team who went above and beyond in every way possible. The shuttle service had a personal touch. The front desk was able to watch our bags while we shopped at Mall of America, and the staff was able to comp a cot for us when we found out that we didn’t have a pullout couch in our room. Very good value for what you pt when comparing this to other hotels in the area.

The room seemed dated and old, but we didn’t have any problems. The waffle maker was broken in the breakfast are, but the hot food was actually pretty decent.

I needed a hotel room near the airport to go out on a 7 a.m. flight on short notice and the Comfort Inn seemed like a great value so I booked it the day before. Room and bed were very comfortable, very clean, quiet and the hotel is located right next door to an Outback Steakhouse for a dinner. Shuttle bus (requires booking at the front desk) was early the next day, on time and a quick ten or twelve minutes to the airport. All in all a great value for under $100 for the night.

Location, breakfast, free shuttle

I was unsure how to get the shuttle to take me from the airport to the hotel and actually seemed to have to phone because there were no instructions on the booking. The biggest annoyance was that the plug-ins on both sides of the bed didn’t work. Modern day travelers need to charge their phones, perhaps their earbuds, their external batteries, and having plug-ins that didn’t work on either side of the bed was ridiculous.

This property has a perfect location, close proximity to the airport and also the mall of America. They offer free breakfast every morning which is good but the options were limited.

On the last night of my stay, there were some crazy people fighting in the hallway and going in and out of their room until 4 AM. I wish they would’ve had security kick them out of the hotel. It was really a nuisance.

the room was clean, roomy, and well-appointed. The pool and courtyard were nice and I got the chance to meet and visit with my fellow travelers. Parking was free, unlike at the Holiday Inn Express next door.

The only thing that I didn't like was that the breakfast selection was limited. The waffle makers, all 3 of them were out of service. But the coffee was excellent. It would have been nice for them wo provide insulating sleeve for the coffee cups.

Close to the airport, the pool was nice, coffee was good, the bed was comfortable, and the towels and bed linens were very clean. I slept very well. The shuttle driver was great. She promptly got us to the airport next time. I will try the breakfast I will be staying there again.

The carpet in my room was kind of smelly and the air conditioner was a bit noisy. I slept with a fan on overnight, which was actually nice for the White Noise and keeping the air moving.

We loved everything. From pool to having relaxation outdoors and nice breakfast in morning, Wish we would have hotub. But otherwise it was perfect. Thank you

We saw some things like unfinished electrical outlets in pool area. needed to be installed. But we understand things need to be repaired, I appreciate everything. Thank you..

We are very happy choosing Comfort Inn as our stay. They were wery understable when we asked about check in early at 12pm since we had to flyed at 5 am the next day. The shuttle drivers were very diligents and very nice, driving us from and to airport, and to and from The Mall of America. We were allowed to have breakfast around 10 am. We already recommended this facility to our friends. Thank you very much

All good