My stay was absolutely wonderful in every way. The room was spotless, the staff were friendly and attentive. The location was perfect, right on the water and walking distance to the old town. The restaurant food was delicious and staff there were lovely too. This was my second time staying and it was just as great as the first.

Everything was great!!

The Hotel was excellent, as was the service levels and attention to details. The Hotel was equipped with modern and luxurious furnishings and fittings. The rooms and breakfast were first class [as was the restaurant in the evenings]. The hotel is situated outside of the old port area but close enough to walk easily, with many restaurants enroute. The staff were fantastic and nothing was too much trouble. they even managed to answer all of my many queries [about things to do and go]. All of us loved our stay and would thoroughly recommend this hotel. Thank you for making out stay so enjoyable.

Nothing we could think of.

- The room was lovely, very big with amazing views of the sea. The curtains are electric so you can wake up to these fabulous views at a click of a button. - The staff were all very friendly and helpful, with there being a couple of occasions of them personally driving us to places when taxis were taking too long - Complementary bottle of Prosecco on our first day - Great choice at breakfast with meals made to order plus a buffet selection - Probably one of the nicest hotels in the old town area - Modern and clean - Seafront restaurant right on the doorstep

- Location is set back a bit from the busy part of the old town (about 20 minute walk) - The nearest beach with sun loungers and space was about a 45 minute walk or you would have to hire a taxi / drive

We went to celebrate my boyfriend's birthday. Staff, especially Sylvia, were very kind and very helpful. They even managed to organize a cake and candle for his birthday at midnight. All in all, extremely good service. Have not seen a more helpful and accommodating staff. Will definitely recommend it to anyone looking for a comfortable and very luxurious stay. Breakfast was amazing, lots of choice, not enough stomach! The view from our room was out of this world.

It was a bit difficult to find, perhaps some signage would have been helpful. However, that being said, a lot of it is out of the hotel's control. The façade is unassuming and this is what threw me off a bit. I think it is definitely easier to access with a car.

Amazing hotel, we were very happy with our stay. We visited offseason (beginning of January). We upgraded to a room on a third floor (close to reception). The room was very spacious, we had a balcony facing the sea which was exposed to the evening sun, there is a steamshower-hammam built into the room. The hotel is a bit far from Chania old town, but the walk takes about 20 minutes and is completely walkable by the seaside, which was a beautiful walk and most of the time full of bars and cafes. In addition, the lunch and dinner menu in the hotel was super high quality and delicious so we dined there twice. We also used the gym, pool and big hammam - great experience. Recommended for high quality relaxing experience.

We loved our stay at The Tanneries Hotel. The building is tastefully refurbished and exemplifies understated elegance. The room was spacious and had an amazing sea view. There is a generous breakfast selection which you can enjoy while sitting near the water. Staff were helpful and accommodating.

We found the hotel by coincidence walking around Chania earlier. Intrigued we walked in and were astonished by the location, the architecture. We booked for a week. The smile and the warm welcome of the concierge at arrival was really nice. The check in was easy but basic. We were told the breakfast hours and the spa facilities were describied briefly. Our room was beautiful with a great side and front seaview. Breakfast was excellent and one of the ladies really entertaining, helpful and welcoming. The housekeeping service was perfect. We walked around Halepa and to Chania daily. We did enjoy the calm and the beauty of the hotel surrounding.

The hotel lays at seafront and has a small indoor pool. Loungers are at disposable to lay in the front at a few footsteps of the sea. Marvelous BUT one never sees a staff member to ask for a drink, etc apart from a menu laying at the pool. It is also very hot in the sun and when we kindly requested an umbrella we never received an answer nor an umbrella. We do appreciate that the hotel does want to show an upscale image and not copy the mass beach effect however the place invites to relax. We did not understand what one or two nice umbrellas could change the standard nor staff occasionally appearing. Overall we loved the hotel but it felt a bit cold apart frim the smiley concierge and the ladies at breakfast.

The location is absolutely wonderful, assuming you are comfortable with a very nice, nearly flat, 2km walk to the port and harbor area, which for us is perfect. The location is directly on the water, and it is not really great for swimming, but it is amazing to enjoy a meal and watch the morning or the sunset! It seems this location and the view are a favorite of instagrammers all around, so if you stay, you enjoy it every morning. I can not say enough about the staff. They are all extremely friendly and supportive with any ask, personable... wonderful! The restaurant also serves fantastic food, which breakfast is included and offered to hotel guests only. Amazing experience to eat every breakfast on a patio with an Instagram worthy view, the sounds of the ocean, and the friendly crew of local cats. The room was also perfect. Large comfortable bed, with nice size double sink bathroom and steam shower, so you also get a private steam room. We stayed 6 nights, and did not want to leave. I cannot say enough great things about this resort. I would recommend it to anyone.

There were no negatives, in my opinion, which is amazing, as I am generally very critical and have traveled around the world. Outsanding! Bravo! Highly recommended. This is a 5 star resort worth of Michelin Guide status.

such a beautiful hotel, incredible staff, stylish environment and great restaurant all stand out.

nothing really

The Tanneries is a hidden gem in Chania. The hotel is located at the waterfront, boasting amazing views and offering a whole new class of experience. The design is unique and all details are carefully taken care of. The rooms are spacious, elegant & cozy with amenities which exceeded our expectations (steam shower, super comfortable bed, huge bathroom). Don't miss to visit the restaurant & the wellness center; they are both definitely one of a kind! All staff at the front desk, spa and restaurant went the extra mile to make us feel at home. Overall highly recommended both for a winter city trip and summer vacations.

I can't really think of anything. Parking might be challenging at peak times but the hotel has a solution for this too, which we didn't need to try.