The hotel is an excellent choice for Reykjavik. All tour operators offer pick-ups from Muli or from Hilton Nordica that is like 3 min walk from Muli. The room was very spacious and very clean. We had all that we needed. The bathroom was also very big. The beds were really comfortable. The breakfast is very good and served from 7a.m. till 11 a.m. (even a bit earlier). The two coffee machines are available to all guests all the time free of charge. There are cutlery, plates, bowls and microwave in the breakfast room that are available for use all day free of charge. The check in and check out process were extremely easy. If we are to return to Reykjavik, we will book with Muli again.

It is a bit far from the city center - approx. 30 min walk from the main cathedral. However, there are two bus stops on 4 min walk from the hotel. But be careful- the public buses drivers accept only cash for the tickets and do not give change. The app I not working properly the most times...

This was hands down the best experience we've had traveling abroad. The hotel is located within walking distance of plenty of food options. Morning breakfast was always a pleasure, and the staff provided some of the best services we have ever had traveling. Self heck in was great and allowed us to set our own schedule. Towel warmer in the bathroom was next level. I can not recommend this place enough to others!

This is a lovely hotel. Just outside of the centre, about a 20 min walk. The staff are very pleasant and helpful and will try and help wherever they can. The breakfast was good. The chocolate croissants were absolutely amazing. The rooms are a good size and very clean. They have a fridge and a hair dryer but no tea and coffee facilities. Having said that, tea, coffee, and hot chocolate are available 24/7 and free of charge in the breakfast room. They also have a microwave so that you can heat food. They have a laundry room on the second floor, which was helpful on our last night. We went to the blue lagoon and managed to dry our clothes before packing them away. They also have a phone you could use, free of charge to make local calls. We were picked and dropped from our hotel by the tourist companies that we booked our trips with.

Nothing

It's a "self service hotel" - which means you let yourself in with a PIN-code, get the card to your room from a box, find supplies (like extra pillows, towels, toilet paper) in a laundry room where you can even do laundry if necessary. Sounds odd? No it's really relaxed and gives you maximum autonomy. Our room was modern and well equipped (even with a fridge for food and USB-sockets next to the bed which made loading your devices easy) and the bathroom had a great shower. The blackout curtains did what they were meant to do, too - important around midsommer, as the sun is out almost all day and night. Additionally you can get yourself coffee from a machine round the clock (free of charge) and there is a lounge area where you can sit and eat your own stuff or read (like in a livingroom). The lounge area is where breakfast is served as well, which was very good with quite some choices (sweet and savoury as well as several kinds of bread), so we started the day with energy. Breakfast was the only time we saw staff from the hotel.

Our room was quite small and in a kind of half basement as the hotel is built on the slope of a hill (the view from our window, which was quite high up, were the tyres of parked cars). Maybe we had a budget room!? For icelandic standards the room was priceworthy, though. The hotel is located in an industrial zone. So, the view out of all windows (also from the lounge) and the area around the hotel are really dull (but on the other hand it's quiet at night). The walk to the city centre is about 3 km with little to see until you reach Hallgrimskirkja. We should have taken the bus...

This is a wonderful hotel located in the center of Reykjavik! The staff are super helpful, communicative and supportive. Breakfast is OUTSTANDING! There is literally everything you could want at breakfast, so you don't go hungry! The Coffee, Tea and HOT CHOCOLATE all excellent (trust me, after a cold say touring sites, coming back to a delicious cup of hot cocoa was so nice!). Rooms cozy. Beds comfy. Just a really nice, comfortable, enjoyable place to stay! And parking as well!

Only slightly weird thing was a fishy smell coming from the third floor maintenance room. Not sure what that was all about but the outstanding room we stayed in, did not have a fishy smell, and the hotel itself was nice, clean and smelled great.

I am a Travel Agent This was one of my favorite hotels. The staff were al so very nice. Phillips was the greatest help my first day. He guided me and watched out for me and my friend when needed help! Sonja at Breakfast was a real love. She works her tail off ad still found time to help us out wit some travel questions etc. The Room was wonderful, I am in a wheelchair it was perfect ! GREAT Location!! Only things that would be nice to have in the room, wash cloths, Crime rinse in shower and body wash. Hand soap at the sink it said shampoo. really my friend was all about that. I thought it was great. Me, a List of close places to eat. and beer places to buy, and a close grocery store.. JUST FOR HELPFUL TIPS. Loved all the cute sayings on the walls and steps so fun!

NOTHING! It was great!

Hotel : The hotel itself was clean, with a modern, funky appeal. Elevators were new and worked well. Lots of tourist information in the lounge/breakfast area, and a self-service aspect to the entire establishment Location : Easy to find, it was very close to Hilton (a minute's walk), which made it easy for bus stops and excursion pickups. Reception : There was no reception, just a self check-in and check-out system, which made it quite easy to access our rooms quickly. Room : Basic and smaller than expected, but quite clean. Bathroom had a lovely shower, with nice, hot water. Hair dryer available, which I was grateful for. Breakfast : Buffet-style continental breakfast, with a variety of bread rolls, meats, cheese, fruit and salad, and free (unlimited) hot drinks from the drinks machine. Common Area : The common area, which also is the breakfast room, was a nice touch. Guests can heat their dinners in a microwave, if they wished. Plates/cutlery provided for use. And unlimited coffee/tea drinks after a long, tired day. Laundry Room : It was a pleasant surprise to find that the hotel had a laundry room where the guests can wash their clothes free of charge. Laundry soap was provided and this room also contained spare towels, toilet roll etc. Ironing facilities available too.

Not much to complain about. But if I had to be absolutely picky, I'd have preferred to have a kettle in the room so I could have a hot drink as soon as I woke up. Our room was on the 4th floor, and I didn't really want to go to the breakfast in my PJs just to get a mug of hot water/tea :) Also, the room size was smaller than expected, but it didn't bother me, as I didn't spend a lot of time in the hotel room. It was very clean, so that made up for the size.

The breakfast was great with different variety. The entire staff was amazing and very helpful! The room was also clean and spacious.The stand out feature is the 24-hr beverage station which was incredibly comforting after long day of outdoor activities, offering a perfect way to warm up and recharge.

The location was a little far from the city centre. The self-checkin after arriving at 2300 was confusing. No staff to ask after 2200. Tried to contact the number posted on the wall but due to international phone carrier, was unable to contact the number.

The staff were very friendly, the coffee machines that could be used for free any time of day were a nice touch and my room was very modern. Also, all of the plugs were both EU and UK compatible so I didn't even need to use my adaptors. It's a very small detail that ended up making my stay much easier and more enjoyable.

I wish the breakfast was a little more varied in the savory section. There were sausages and cut up bacon but only small omelettes in terms of eggs, and those weren't present consistently.

I've never felt compelled to leave a review before, but this time I felt it was necessary. I only booked one night at your hotel after arriving in the country. I opted for a non-refundable reservation and was pleasantly surprised by the exceptional service I received. I reached out regarding my flight consultation through both Booking.com messages and email, and your prompt responses and willingness to accommodate my request to move my booking to the following day at no extra cost were greatly appreciated. The breakfast, described as continental, exceeded my expectations. The staff were all cheerful and helpful throughout my stay. Thank you very much for everything.

Absolutely nothing bad to say.