I'm not sure I can write enough good things about this place. It was the standout accommodation of our trip to several different cities in Italy. The staff was extremely responsive to all questions in advance. They were overly accommodating with every request, and the room itself was just BEAUTIFUL. Large, roomy, new, updated, expertly decorated, and the bathroom was incredibly nice. I didn't want to leave, and we were unfortunately only there for one night. The location was excellent and right in the center of everything. Lots of safety measures and security. The bed was large and comfortable, Everything was superbly clean and new looking. But the staff is what truly made this place awesome. The morning we were supposed to catch a train for Venice, there was a taxi strike, and we could not get a taxi no matter how much they called and/or we tried. With 20 minutes to go, we decided we were going to have to run the one mile to the station with all four of our bags. The gentleman at the desk basically told us absolutely not, and he took my heavy bags for me, and proceeded to run through the cobblestone streets with us, eventually found a taxi along the way, flagged them down, and thankfully, spoke to them in Italian explaining the urgent situation. His kindness helped us to just barely make our train so we didn't lose $150 worth of train tickets, and we are eternally grateful! A standout experience for us in Italy.

Everything was perfect. Not a bad word I can say.

Renascentia's location was so convenient and more central than we had thought. You can reach the Duomo, Ponte Vecchio, Uffizi all within a few minutes from the hotel on foot. Considering how central it is, it was a relief that it was quiet in our room (although for such a city it is already surprising that Florence isn't very noisy). The room was spacious and comfortable and we enjoyed making use of the hydrobath. The breakfast was lovely and varied. Most importantly, the staff was friendly and helpful. And I also have to give a thumbs up to the housekeeping staff; the room was so tidy and everything was ordered neatly each day when we returned to the hotel.

There was nothing that I disliked enough to remember or note down. I would recommend Renascentia in a heartbeat for anyone who wants to stay in the heart of Florence.

We booked both an apartment and a hotel room. The following review is for the two-bedroom apartment. Location was dead center of everything. Florence is a very walkable city of course. Only downside to the location is the crowds that form outside for the sandwich shops. The apartment was large and cozy. It did have a few downsides that prevents us from booking this apartment again. First, the bathroom for the main bedroom is actually up a set of very steep stairs. Shower itself is also small but typical for Italy. It could use better lighting to help with makeup and such. The bathroom for the second bedroom is located on the far side of the apartment next to the kitchen. Both bedrooms only had pedestal sinks, so if you daughters that need space for makeup, be aware. :) My wife and daughters had to do their makeup at the dining room table. The living room and kitchen area had tons of space. Couch was surprisingly comfortable. The large TV is a smart TV (Netflix, Amazon, etc) which was a plus for rainy nights. Since there is no housekeeping, you have to ask for more towels constantly plus take your own trash out. No extra trash bags were provided in the apartment. Be aware, you had to drop the trash in external cans about 2 blocks away. Overall Positives: Location; friendly staff; large space. Overall Negatives: Bathroom inconveniences; no housekeeping; no staff after hours; lighting in the hallways was a nuisance and timers were way too short before they turned off; beds were uncomfortable and pillows are thin compared to some other places. If we stay at this hotel again with our kids and needed an apartment, we would try to book the other one or the penthouse.

See my overall comments about the experience. I wish the description of the apartment layout and bathrooms was clearer.

The breakfast was perfect. Eggs were made to order and there were other options to order as well. The bread was warm and coffee and juices very good. The staff was ver nice and helpful with all of our needs.

The room was Really Nice. The ceilings were very tall. The bathroom shower was nice too. Above all, we thought that ADULTS ONLY RENASCENTIA went the extra mile, time and time again, to make our experience better, whether it was extra water, comfy slippers, or even a hand-annotated map suggesting additional sites to visit during our time in Florence. We traveled as a family of five adults, and there was plenty of room for all of us. It was quiet, the beds were nice, and we all felt really well rested (no one was relegated to a sofa-bed).

The WiFi is not great, especially in the largest bedroom.

We were in Italy for two weeks and this was our fourth and final hotel and my favorite. It was modernized while still charming. The staff and service were superb, very helpful and accomodating to our early arrival. Breakfast and coffee were first-class. If air-conditioning and temperature control are important then this is your place. Our room was emmaculate and bed very comfortable. The best part was the location which was very central. It's always hard to tell when booking and looking at maps so I was more than pleased with the location. It is in the heart of Florence. Also to note, there is an elevator. We were also scheduled to leave at 5am. A breakfast basket was made and left in our room the night before which I found to be the fabulous final touch on a great stay.

It is in the heart of Florence so you can hear street noise. We were on the first floor and while you could hear it, it was not so loud to be distracting.

We booked both an apartment and a hotel room. The following review is just for the hotel room. Location was dead center of everything. Florence is a very walkable city of course. Only downside to the location is the crowds that form outside for the sandwich shops. The hotel room was surprisingly large and well laid out. It had lots of storage and room to spread out. Our friend stayed in the hotel room while we stayed in the apartment. The bathroom was HUGE! She did not take advantage of the tub. It's a jetted tub; we would have preferred a simple soaking tub due to sanitary concerns. Breakfast looked good but did not eat anything since guests in the apartment have to pay €18 a person for it. Hotel guests get the breakfast for free. My wife and I may try staying in the hotel rooms if we come back to Florence just by ourselves.

No one at the reception after hours. Poorly lit hallways at night in the main building areas.

The room was not only beautiful but comfortable. We chose the studio and it was a bit of luxury and had a washing machine as well. We were greeted by Nico, ( the best) he was very helpful in explaining the facility. The breakfast options were GREAT, and they accommodated a gluten and dairy free diet upon request. It was quiet despite being in a busy area. Great location too! I would reccomend treating yourself to a stay there. Cozy bathrobes, slippers, a hot tub too. The other staff members were awesome and personable as well.

The location is fantastic- within a short walk of all the sights and museums and next door to a popular deli. The bed was comfortable and the bathroom was large for Florence. The breakfast was great. The staff were extremely kind and helpful and made excellent restaurant recommendations.

The room was a bit dark and a bit on the smaller side because of the large bathtub that took up substantial space which we did not use, although for those who like to take a relaxing bath after a long day of sightseeing, it is a great perk. The AC did not cool the room sufficiently as we could not set it below 22 degrees Fahrenheit and because we were in Florence during a heat wave, it was difficult to sleep. The fridge did not cool at all- not sure why it was even in the room.

We had such an amazing experience. We stayed in the 3rd floor King Suite with spa bath. The room is exactly as the pictures. Very well decorated, equipped and spacious. No different than the reception and breakfast rooms located in the first floor. Location is 10/10!! The entire place is outstanding! The staff is also amazing. Special call outs to Anisa and Nick, the guy is a legend. Thank you all for a great time. We will be back! Grazie mille. Ciao Marcelo and Joanne

Absolutely nothing.