The room was nice and the staff were very friendly. It is a great location and I highly recommend it for this. The room was vaulted and pretty. The bed was ok, didn’t sleep the best on it. That could be getting older and needing a firmer mattress. Bathroom was very nice.

The breakfast was ok and allergies made it not so great. My husband is gluten free. We ended up eating out the second morning for breakfast. I really wish they didn’t lock up the kitchen or at least silverware. We ended up using espresso spoons when our delivery didn’t bring us any. My husband flew in to meet up with me and was exhausted, so we ordered in. It was also very hard for him to find, since it was his first time to Florence.

Perfect location right in the centre of Florence short walking distance to all the mains areas. Check in process was smooth and easy. We were staying for one night as we previously had visited two weeks ago we came to try a restaurant and do some shopping and this stay was perfect for this - the aircon was a dream and really needed after being out in the heat. The shower was lovely and hot and powerful and the building was peaceful. I would definitely stay here again if visiting Florence :)

The bed is on the firm side but actually I find this to be a nice surprise for a night as it resets your back I just wouldn’t do a long stay on it.

Wonderful, spacious room with a huge bathroom. Very comfortable bed, large wardrobe for unpacking clothes. Despite literally being in the thick of the center (5min walk to Uffizi, 5mins to Duomo), the windows keep out all the street noise! Staff was exceptionally nice and helpful. They give you cookies everyday that are DELICIOUS.

Really nothing to put here! Have been traveling around Europe for months (read: lots of hotel stays) - this is one of the best places we have stayed in.

Location to everything

We could not open the door to our room. We tried for over half an hour. Daniel did not answer phone/text/email to assist us. There was something wrong with the door but it just simply did not open for us. But even worse, no one contacted us the next day to find out if we got in alright. I thought that was quite poor customer service. Also the bed was hard as a rock. After two days of sightseeing my backwards really quite sore. The shower was very strong and hot but there was no coffee in the room.

Location, excellent front desk staff (help w/ luggage - there is no elevator & stone stairs consistent w/ age of building, quiet despite being on a central street a short walk from the Duomo (great people watching), comfortable beds, kettle & tea in the room, responsive to inquires, great value for price.

Stairs can be a challenge if travelling w/ heavy luggage, but as mentioned, staff will assist. On a busy pedestrian street, so be prepared to work your way through crowds to access the building.

The location was great, right next to Piazza della Signoria, and all the other attractions were super close by. Really close to shops and restaurants, a great starting point to explore the city. The room was great, very spacious, and above everything really clean. The lady in charge of cleaning was amazing, really friendly and careful with every detail. A fresh set of towels every day and always a smile. The staff was great, helpful kind, and easy to talk to. I would definitely recommend you stay here.

Everything was great

Staff was amazing. We had to change our travel plans and needed one more night in Florence. Unfortunately the residenza was full, but the lady helped us to rearrange all and we could leave our luggage all day and enjoy our additional day to the fullest. I traveled with my mom and she is 76 years old and not cannot walk to much. The location of the residenza was simply perfect to enjoy the duomo, the ufzie, palazzo vecchio, galileo museum and and and. It was super silent and beds really good. We had an amazing stay. Again, special thanks to the very attentive and friendly staff that made us feel like home.

For those who need it: there is no elevator.

For a short stay, this little hotel was great for a family of 4. Our teenage daughters each had their own bed which I found hard to find in a boutique hotel in Florence. The beds were very comfortable. The hotel room for the 4 of us was beautifully designed - an eclectic mix of exposed stone on walls, high ceiling, antique furnishings and chandelier as well as white linens on the beds. We brought our continental breakfast that was served in the morning back into the room just so we could experience eating at the pretty, large dining table that was set with pretty china and place settings! Customer service was fantastic the whole stay. They welcomed us so warmly. Although a small space, they stored our many pieces of luggage after check out time. The young man on our last day was very accommodating, arranging for a taxi to meet us right at the hotel door on the street.

The only thing we didn't like was the walk up and down the 2 + flights of steps with luggage. Maybe the hotel can offer valet assistance with this.

Amazing location just off piazza signora. Friendly helpful staff. Secure. Ample room with queen bed and excellent bathroom. Surprisingly good breakfast and Coffee in the morning. Kettle and mini fridge in the room for tea. Very clean. New towels and daily service. Minimal street noise. Good check in. Good air-conditioning. Felt secure.

Up 26 steps. No elevator. Noise from adjacent rooms at times with late arrivals. No view and window onto a dingy lightwell between buildings. Overall location outweighed any negatives.

The location is excellent, right in the centre and within easy walking distance of the train station, main cultural museums, things to see and many restaurants. Our room was on the 1st floor, modern ensuite, comfortable bed and a good size with excellent double glazing and blackout shutters so you were not disturbed by the street below or the lighting. A basic continental breakfast is included. We were able to arrange an early check-in but this is not guaranteed.

These are things to note rather than dislikes. As it is an old building there is no lift and 2 steep flights of stairs, so better to bring several lighter cases than a large heavy one. There is no prominent Residenza Delle Arti external signage on the front door so you need the additional information provided in a message to find it the first time. The breakfast choices were limited with no options for additional or hot dishes at additional cost. The reception desk opening times are limited with check-in 14:30 - 19:00 and Check-out from 08:00 - 10:00. The 7€ per person per night City tax has to be paid in cash.