Perfect location. Few minutes walking distance from main attractions. Very clean. The room was in perfect condition, it looked like everything was new. Although it’s on a main street, we couldn’t feel any noise.

Location was great, very walkable

The shower is very small, and it leaked onto the floor a bit.

Our room was nice and clean with everything we could need for our stay. The location was ideal close to the station and market. Breakfast is at a cafe 5 mins walk away and with wonderful pastries. We had lovely meals at the restaurants across the road. Bonus in the room was a fridge with complimentary drinks provided and fresh water added each day. The lady on reception was very welcoming and gave us some great advice on our first trip to Florence

Nothing - we were a bit concerned that the room might be noisy due to being on busy street but we heard nothing once we were in the room

The cleanliness and location were amazing, and the staff were very pleasant. The receptionist kindly waited for us to check in, which we really appreciated. We’re not demanding guests, so we only asked for our room to be cleaned once during our five-night stay—and that was perfectly sufficient. The heating rack in the bathroom was a thoughtful touch and very helpful for drying clothes. The complimentary minibar snacks and drinks were a nice bonus. The only thing we felt could be improved was having a bit more bottled water in the room, but it wasn’t a big issue. Overall, it was a very pleasant stay! Thank you so much for having us!!!

Great location, unlimited water + minibar access, nice host who gave his recommendations and just nice to chat with, soundproof windows (cuz it got loud in the evening &night), AC, cleaning service

Just the breakfast organization: you go to a cafeteria outside of hotel and get a cup of tea/coffee + croissant. Cappuccino was superb however I expected more selection of breakfast:) but we stayed for 2 nights so it was okay Those who want to indulge in proper breakfast (eggs, cereal, savory breakfast) need to find another place to eat or purchase your own savory breakfast in the same cafeteria

Mary is so polite and kind! And the location is great! The room was perfect, clean, and they give you for FREE whatever is in the mini bar!! They also offer you to take water bottles daily for free and yogurt and coffee from the reception area.

Below are just a couple of minor challenges we faced, but they would not be a reason not to book again. The experience was so wonderful that we would GLADLY BOOK AGAIN!! :) 1. If you have a big luggage, it will be a bit of a struggle to keep it open someplace in the room, as the space next to the beds is a bit small. 2. The fact that there is no elevator was also a bit challenging (my fault for not realizing upon booking), but nevertheless, Mary was so kind and helped us carry our luggage up the stairs all the way to the 3rd floor!

The listing was very accurate although according to many reviews the minibar had wine and beer provided and there was only soft drinks in the fridge. The bed was very comfortable, we were only the first floor with outside access so this was perfect when you needed some fresh air. The room was cleaned daily and towels changed at your request. The host was also very helpful. My husband had a lovely stay and the location was perfect.

Being bitten by mosquitos despite air con and a plug in device. The outside space is a little tired and needs some tlc.

An excellent hotel with a great location. The room and bathroom were clean and has everything you could ask for. Everything in the mini bar was complimentary and guests can use the coffee machine at reception also free of charge. The lady at receptuon was extremely polite and kindly let us sit at reception while our room was getting prepared. Self check in is an option. The room is in close proximity to all main attractions and there are two supermarkets and a pharmacy right across the street. Great value for the money and an amazing option if you wish to discover Florence.

Very helpful and friendly staff. Warm welcome and big help with our suitcases. Check-in was very easy and can be done early (you can enter your rooms later and your suitcases are in there). Very clean, very fomfortable. Everything felt like it was new. Superb location. Everything in walking distance. Very close to train and tram station, which makes it ideal if you arrive by plane or train. Definitely recommended. Great value for money. Special thanks to Maria who was very helpful and welcoming.

Great location, central Firenze! Busy streets. Entrance is just a small door with steps going up. Quite small room, but really clean and modern with nice airconditioning. Free water, coffee, tea. Friendly staff. Great price. Definitely recommend!!

Douche cabins could be somewhat more new/modern. Note: The “special price” the hotel offers for a nearby Parking Garage is not special, but just the regular price the garage asks. Note: parking in the Centre is quite expensive €40 for 24 hrs.