location was good for us. staff welcoming. two couples, so the double ensuite was great. we couldnt get the wifi - but as it was only one night its wasnt an issue. any longer and we would of asked for help. (luv the jetplanes at reception). wish we had enough time to dine at the restaurant - the menu looks mouthwatering. I love the artwork and the "moodiness" vibe of the Hotel.

we got a ticket to park at Wilsons, but when we returned from dinner - after 10pm, they were closed. We parked on street, which was fine. Nothing to do with your Hotel, but if you've paid $35 for 24hr pass, we should be able to enter anytime in that timeframe.

I was upgraded from a studio to a one bedroom when I arrived, which was appreciated! The room was very small and just perfect for a city stay. The shower was large, the water pressure average but hot. The decor was very dark all over, looks quite classy in the daylight but a bit depressing at night. A dim night light would be great. Blackout curtains were awesome for sleeping in and the bed was firm. Everything was clean and new. Multiple power points make charging every device easy. No problems with WiFi and worked and gamed without lag.

A light over the eating area would be helpful, as the main lights are too dim to reach there adequately. The microwave should be placed down lower for safety reasons. A kitchen cupboard door hits the front door handle and the bedroom cupboard door hits the lights. Annoying, but not restrictive! A spare blanket would not have gone amiss and there's no landline to call down to reception. The smart TV was slow and not worth setting up streaming accounts as it requires a Google log in to update.

I've stayed here a few times now, and I love the common spaces. They are fantastic and I always use them, either the garden bar or the library. Great if you are meeting people too. This time I stayed in a 1-bdr apartment (rm 1012), which was very convenient and functional. Much better layout than the little lux studios, not just the extra space but the way it was organised. The view to the city was awesome and I enjoyed looking down on the goings on at K Rd. p.s. book ahead for the spa, I didn't and missed out.

Took a few stays to put my finger on it but the energy feels unbalanced - too much male energy, not enough female. Manifests itself in various ways - the overwhelming dark colour scheme in the rooms with not one cushion to be seen, the lack of anywhere to hang long dresses (it would be so easy to put a nice hook or two high up on the wall), the ever so slightly pervy art work of a Polynesian woman in various states of half undress. I get the references to K Rd but honestly, this could be better, does not work with the high end lodge aspirations at all.

My first trip to NZ and was lucky to find a perfect hotel, considering the price and the offered services. The hotel is approx. 20 min. walk from the oceanfront (harbor), which is also the city center. There is a 24/7 grocery store across the street, a few beer/wine shops nearby (9am - 9pm), and restaurants of all nationalities and street-food all around, but it is not even necessary, because the hotel has an excellent restaurant and bar. Breakfast is very good, which you can order from the short menu, I recommend: Big English Breakfast, quite enough for a big man. The windows of my room faced the backyard, it was very quiet and the birds were chirping. I will mention that there was an old cemetery on the backyard side, but today it is more like a park with giant trees.

The elevator works by registering the room key and only takes you to the specific floor. It is impossible to visit a colleague if he lives on a different floor.

The hotel was very central with 2 min access to K road and Ponsonby Rd giving access to great restaurants. The hotel itself was renovated and looked new. The room was suitable for my needs and provided tea and coffee.

The TV didn't work - well I couldn't get any channels as there was no aerial attached. There were APPS on the TV however as I 'm not a streamer with any accounts it meant only YouTube was available and with the intermittent Wi-Fi this was problematic. However, I only found this out in the evening after returning home from dinner so it didn't effect me so much, I just think hotels should check these things regularly.

This hotel always feels so luxurious. The staff are wonderful, the rooms are quiet and pristine, and the location is fantastic! Drawing the curtains makes the room pitch black, which really helped me catch up on sleep from jet lag. There's plenty of outlets for devices, a powerful little Dyson fan that can be used as either a fan or heater, and the wifi is top notch. Just across the street is a 24hr convenience store, and just a short walk down from that is a nice little food court with a great Asian grocery store. I hardly needed a car at all since most everything was right at my fingertips. The adjoined restaurant- Alla Prossima- is phenomenal. I'd love to come back and try the spa someday. High, high recommend for anyone looking to stay in the Auckland CBD.

Parking gets a bit expensive, but it's not the fault of the hotel since they don't own the parking complex.

Pleasant stay and I would happily choose this hotel again. Kindly upgraded which was a welcoming surprise after a long trip. Good location, 15-20 mins walk into town. Numerous eateries and shops close by. Quiet as room facing graveyard. However, a few guests noisy on return to room/soundproofing where able to hear next room easily alongside a man outside cutting trees VERY early most mornings! Washing machine & dryer free of charge - vital necessity! Netflix on TV -a huge plus to fight off the jetlag! Beautiful library to relax in (sadly only realised on final day). A special mention to lady on housekeeping team (unsure of name) - very kind & helpful particuarly on checkout with many bags! Gentleman on checkout kind also. Be mindful of bed edges as room is cosy. I ended up with a bruise or two! Did not try breakfast and unaware of additional cost Spa within - fee for use of sauna and jacuzzi. I was not expecting this as it tend to be within hotel stay. No saucepans in kitchen but likely can request such No phone in room

Fantastic. Relaxation station. Design and general vibe is stylish, muted, and serene. The The library is stunning, the gallery and outdoor lounge are brilliant for work or leisure, the in-house Italian restaurant is quality and the little hidden cocktail bar is top style. The dark paint and diffused lighting are a bold choice, and I think it's an absolutely awesome motif. Black paint in the rooms with exposed mechanical infrastructure on the ceiling only added to the cool vibe. Impossible not to relax here. The place feels 5 stars for the price, and style points are off the charts. Onsite massage and relaxation spa is sleek and well run. Hotel staff were friendly and helpful always. It is like no place I've stayed in Auckland, and being unique goes a long way with me. My 3rd stay and I'll be back 👍

Very few cons for me, but a couple noticeables *climate control - no heatpump/air con unit. *off-site parking (very close though) *bathrooms are tiny, toiletry bag has to sit on toilet lid, or go on the floor. Zero space in there *the neighborhood can have noisy nightlife on weekends. *rooms overall are smallish, and seem to encourage being downstairs in the lounge unless sleeping - for me, this is only another plus. If you like grand rooms with lots of space... Maybe not for you, but if you like quiet, dark, and stylish... Hard to go wrong.

The staff have been amazing and supportive. This trip was my autistic 21 year old daughters first trip away on her own with her partner. The staff took excellent care of them and have made her feel safe and special. Thank you so much for the above standard care and beautiful hotel. The restaurant even provided 2 chocolate brownies on a plate with Happy Birthday written in chocolate on the plate for my daughter today which is her 21st birthday! The breakfast provided was healthy and filling with beautiful presentation.

There was nothing the young couple have said they didn't like. Other than no instructions for how to use the elevator

Beds were very comfortable and the breakfast was fantastic. The room was very quiet and the blackout curtains were great. Lots of storage space and good size bathroom, kitchen etc. We loved the bar and the lounge area and thought the location was great

The pillows were a bit soft for us, and the water pressure in the shower was not great. We thought it a bit unusual that there was no phone in the room to contact reception. Staff were all very polite and helpful but communication between them from one shift to the next was poor - they had no idea that we'd paid for breakfast the first morning or that we were staying two nights. They seemed very confused about that.