The bed, bath tub & shower and the view were fantastic.

The drainage system in the bathroom - i had a bath and the water went everywhere. My partner spent awhile wiping it up to make sure everything was okay.

Stayed 3 nights. Central location. Public transport easy. Wide views out to sky tower peep of the harbour peep of Myers park tree canopy below small balcony on 9 th floor. Very clean. Spacious. Sunny. Super comfy bed and linens. Kitchenette area. Great lighting. Fast stable wifi. Interior sound isolation amazing. Didn’t hear a door or a guest or plumbing.

Exterior sound isolation fine for traffic. Generally quiet but throughout night alcohol fuelled yelling disrupted nights. Note has been mentioned by other guests. Bathroom and carpet a bit tired but means the price affordable so no worries. It was excellent for the price I paid. Would definitely recommend and would book again

Staff were welcoming and helped whenever required. Lovely rooms in good location and within walking distance to town but also has bus stop outside the door if required.

Only issue is the fact that they will not accept cash and there’s a 2.5 % charge on your card when you use it. This was the only hotel in our five week stay in NZ that made card use compulsory.

Excellent location, quiet and comfy. Having the park next to the hotel meant very little street noise. Very comfy king bed and I loved the spa bath and that I could watch tv from the bath! I used the mineral pool and spa and it was nice. Everything was clean and comfortable. There’s a full length mirror inside the closet door.

Nothing to complain about. The a/c could have been colder but the room temp was comfortable anyway. I slept with the balcony door open for a breeze. The property is on a hill so if you have trouble walking it might not be the best choice unless you have a car or Uber everywhere.

we so enjoyed our stay, our room had a balcony and captured the afternoon sun. Really lovely. Car parking was awesome too We had a rollaway bed, it was brought in by a lovely staff member, she was just awesome. I loved her service, bright and happy she was. The pool looking amazing and the spa looked beautiful too but I didnt bring my swimwear. I never at any time felt like there were lots of people around, lift was quick and reception was never busy

only 2 of everything, like plates, cups, and glasses, towels, room was serviced next day and refreshed our towels. But I do like a towel for my hair and one for the body . They add $200 to your bill when you check in. Which I understand is normal, I see the day after we checked out the amount reversed and the amount only for our stay was charged to my credit card. Just a bit confusing.

My room was spacious, very clean and comfortable. Nice selection of complementary tea and toiletries. Staff were super nice too. The view from my little balcony was beautiful - I could see right across the city to some hills behind. The hotel looks classy both outside and in. I had heaps of facilities I didn't use in my room, as I was only there one night (mini kitchen, even a washing machine), but the little comfy seating area, bed and desk were all great. Really felt like a mini apartment. The location is very nice: conveniently close to a City bus stop (almost outside the door), while there is a beautiful little park on the other side of the hotel. It's better to take a bus or taxi with luggage as the hill is very steep. However the highlight of the hotel for me was the wonderful pair of swimming pools. A small cool water pool for swimming and then a little hot water pool for relaxing next to it, both open air. The view with the exotic (at least for a non-Kiwi) trees and flowers behind was amazing. I had the most relaxing evening and morning in the pool, almost always to myself. I would very much visit here again!

2 small things: fridge was a little loud but I just turned it off at night. The shower wall over the bath didn't seem to seal so well so a bit of water dripped onto the floor - luckily there was a drainage hole in the floor too so all good. Neither of them detracted from my stay at all. I would suggest next time including herbal tea bags/maybe vegan hot chocolate (hot chocolate looked super nice but I couldn't drink it!), but only suggestions :) Thanks for probably my best ever booking.com experience!

The spa bath, the location, it was a nice spot

The pool was being cleaned all morning. Eventually we went down and they asked us to come back in an hour. When we came back a different person wanted to put chemicals inside and it would be closed for the rest of the day. Pretty disappointing to waste time waiting for a pool that never opened. There was also maintenance in the room above or beside us, really loud and annoying, it would've been nice to let us know ahead of time or apologize for any inconvenience. It wasn't very relaxing.

The location was fabulous. Walking distance from War Museum, Art Gallery, Auckland Tower, and the vintage restaurants and shops in Grafton. A couple of mini markets nearby if you wanted to cook in the apartment. Bus stop nearby and taxi drivers knew the hotel well. Cleaning service very reliable every day, front desk staff polite and helpful.

Tour buses do not stop at this hotel but there are two nearby big chain hotels within walking distance where tours pick you up from. Hotel restaurant not in service for any meals but they offer in room continental breakfast if you order the night before.

Location is great being so close to Queens Street. Tidy room and comfortable bed. Staff are friendly and helpful as well. Free WiFi is good also. And secure parking is available.

Unfortunately our air-conditioning didn't seem to be working well as it was extremely hot in the room although we did use the balcony windows and door to help cool the room down and it is summer so heat is to be expected.

Good location for what we needed, nice neighborhood with the park. The staff were really communicative and accommodating with us adding in a carpark and parking earlier than check-in. Room had good blackout curtains and was really modern, but found it impossible to cool the room down. Was less than ideal putting on a noisy pedestal fan. Was tricky getting any communication post-stay to track down forgotten property, but we got there. Overall a good stay, would stay again I think.