All we wanted this room for was to sleep in as we spent the days with our daughter and family. It provided all we needed in the form of warmth, comfy bed, good shower, hot water jug, tea bags and milk and above all everything was spotlessly clean.

I tried to book many times by ringing Southern Comfort directly but no one answered the phone and there was no way to leave a message. So I had to book through an agent. On leaving there was no one in reception but a note saying to leave key. There must be a better way to monitor their phone calls.

Central to everything we needed to be at. It was a last minute booking, Value for money especially for 4 of us. We were within walking distance of the Christchurch City, The casino & there were plenty of places by us to eat at. The veranda was cute, we sat outside and enjoyed the sun while having a few cold ones before heading out. The one bedroom apartment had plenty of room, it was hot inside, but we open the windows, the sliding door & main door to let the breeze in. Perfect fresh air oppose to using the heat pump. Amazing friendly staff.

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Nicely-appointed apartment-like rooms. We've stayed here before, so came back due to the size and comfort of the rooms. The beds and pillows are extremely comfortable. Nice choice of eateries close by.

Quite noisy at night until around 11pm, due to neighbouring properties. Double-glazing would help with this, but after 11pm, it was fine. PS - I really dislike the frowny-face this site (booking dot com) has for reviewers to note things that could have been improved. This motel in no way deserves a frowny-face review. :)

The room was very clean and the location was great to talk into town. The lady at reception was very kind and helpful. The room is pretty well equipped, but it would be better to add a few things in the kitchen area.

The wifi and tv don’t always work because the weather was bad. It rained day and night during our stay and we depended on wifi and tv for entertainment. Staff would not give us another little milk for coffee on our second day.

Easy to get parking,nice bathroom,great shower and kitchenette

Could do with a lamp in the lounge area,some of the furniture needs repairing as it’s shabby ,view out 1 window wasn’t pleasant as it was the old pool we thought and we had to shut the windows because of the smell from the drain.Didn’t appreciate being asked to only sleep in 1 bed in a 2 bedroom room with 5 beds,that’s not good as it’s none of their business and we could need 2 beds for reasons

comfy and quiet and extra bonus was being able to order and have delivered a continental breakfast

didn't realize our room would be up some external stairs to next level. we are in our early 70s and could manage quite easily but only because my husband could take my suitcase up for me. would have maybe been nice to have been told beforehand and also maybe given the opportunity ourselves to perhaps change to lower level

The host letting themselves in the room at 9.30 at night when we were asleep to out another towel in

Well ive stayed lot places .in christchurch.They have not been good.as soon as i walkin i can tell if its clean or not.sourthern comfort.you are first class for price.what i want is.clean smell when you first walk in.every thing was their.kitchen just great vacillitys.and all person needs.lovely clean and relaxing.great thank you so much i will be back...just a note i stayed in auckland motel close to airport.well what i got was 1teaspoon.no toaster no wine glasses.window catches broken.wS hot didnt feel safe leave open.door to out side banged all night.I came from brisbane im 72.shuttle guy expected me to carry bags up stairs to room.Im just saying thank you so much southern comfort.Because i thought that place in Auckland looked great.on booking .com.flash no.judt awful..

All was perfect.except shower nozzel had mind of its own.every thing got wet when i turned shower on.

For the price the room was huge, and the first to actually have a separate bedroom from the rest of the room. The bed was fantastic, again a first as many have been flat or two beds pushed together, but this one was perfect. Laundry facility was excellent as well.

I wasn't crazy about the location,but that was my poor research, not the SoCo's fault. There were a few loud neighbors and a very noisy street as well, but the security I felt in the room greatly outweighed those. Parking was also very narrow and a little hard to maneuver in when full of other cars.

It was central to town and the airport

The place needs some work. The shower was overflowing because the trap was blocked. The shower did overflow one night causing damage to the ceiling of the room below is. The overall condition was the kitchen was disappointing as only one hotplate and very small microwave. The room looked different to the one in the ad. Paint was peeling and the woodwork had blown in the bathroom and there was no ceiling fan in the bathroom.