Great breakfast.

We paid for the Queen bed premium room with extra bed to accommodate three of us - the room was very small for 3 people. Apparently, the photos of this room on the website and Booking.com are only for the roooms at the front of the property (with the bay windows) - the other rooms of this type are smaller. If you are planning to have 3 in the room - suggest to request one with the bay window.

The hotel was in an excellent location a five minute walk from the Earl’s Court tube station. The neighbourhood was vibrant with lots of shops and restaurants. The staff were friendly and helpful and the breakfast was good.

We were in room 101 which was advertised as a premium room. The room was spacious but had an odd layout and also three different floor levels which made nighttime trips to the bathroom treacherous. The view out the two windows was onto the hotel roof. Overall I was disappointed with the room.

We stayed in a newly renovated Premium Queen Room with an extra bed for our daughter. Even with the additional bed, the room was spacious and comfortable. The main bed was particularly restful, making for an excellent night’s sleep. The staff were outstanding throughout our stay — from Victor at reception to Roger and a lovely lady at breakfast — all warm, professional, and attentive. Breakfast offered a good variety with something for everyone. The hotel is very well located, just a short walk from Earl’s Court tube station, with plenty of restaurants, shops, and convenience stores nearby. Overall, a delightful stay and we would be very happy to return.

There was nothing we actively disliked, though we have two small suggestions that could enhance the experience further: 1) adding towel hooks in the bathroom, as there is ample wall space to accommodate them; 2) a larger wardrobe, which would be particularly useful for guests staying several days. A minor point to bear in mind: if you prefer to sleep with the windows open, you may notice a bit of street noise at night.

Moving to the Hotel Indigo Kensingston was a last-minute decision, and boy, I'm glad we did! The location is excellent - the curb appeal is adorable (great for pics). The front-desk staff is friendly and engaging; make sure to treat them with the respect they deserve! We got two queen premium rooms with an extra bed for a child. The rooms (on the second floor) were a bit small, and we had to walk up/down more stairs to get to them, kind of a hassle with all our bags. But the decor is wonderful, and they get housekeeping every morning. OK, if you are hesitating -- ADD THE BREAKFAST TO YOUR ROOM. It is beyond compare: fresh and filling, with so many choices and a full sit-down breakfast menu that is made to order. Seriously, if you eat this breakfast, you won't need lunch- just cruise until you sit down for a pint and fish and chips at Blackbird next door!

The queen premium room was small for three people (I think three adults would be uncomfortable). But if you book early enough, you can probably get the double queen premium or a suite. Some queen standards are in the basement and only have a skylight, so be sure to specify what you want. Looks like you have to walk upstairs to get to the 5th floor.

The Kensington neighborhood is very nice and the location to the Earl's Court Underground Station is super convenient. The breakfast was wonderful, especially the staff...extremely nice and friendly.

The only "bad part" of the hotel is the maze of hallways to navigate and the room doors slam pretty loudly unfortunately. My hotel room neighbor was not super conscious of this fact and let the door slam every time they went in and out so that was slightly annoying when I was trying to go to sleep.

Had a great stay in London. Hotel is well located a few minutes from the Earls Court underground but in a quiet location. Good breakfast, friendly helpful staff. Will stay here again

Comfortable bed, quiet room, good bed linen change. Excellent breakfast and friendly efficient staf

I was surprised to find that the restaurant only served bar snacks on Saturday and Sunday evenings. I was a solo lady traveller with a tiring itinerary visiting a relative in hospital and so looking forward to eating at the hotel. It meant walking to find restaurants which was not a comfortable experience

I think the standout feature is the brilliant location.Earls Court Station within 50 metres ,M&S just across and High Street Kensington a short walk away.The hotel was self sufficient with everything you needed,the breakfast was amazing and we loved the friendly staff especially Anjali and Shanel.Had stayed at an Indigo Hotel in Bath some years ago which was also nice and will definitely come back again.

Nothing really

The room was comfortable and clean with just the right amount of space despite us having brought quite a few big bags. We loved their breakfast where there was a good spread of drinks, cheese, fruits and cereals plus hot meals such as a full english breakfast. To top it all, the location was excellent as it was a short walk to Earl’s court tube station which connects us to all points of London conveniently. If we’re ever back in London, we will definitely stay here again.

Location is amazing, only 2 minutes walk aeay to earls court station and the hotel area have a lot of good restaurants, cafe, markets. The hotel room sqm is not too big but it was enough for a short stay. Breakfast is really delicious and all the staff is very kind, supportive and friendly. This was our second time and we will probably not choose any different hotel in our next London visit.

Double bed is good but the additional bed for kid is really bad, not comfortable.