Location was excellent, just a couple of minutes' walk away from the Grand Place. Rooms are also quite nice, clean etc. Staff was also quite friendly and helping, they even upgraded our accomodation w/ breakfast out of their goodwill.

Our shower was a bit small (may be it was about just in our room, which was on 1st floor) as a 1.95m guy I was barely able to take a shower properly. Using curtains in the shower was a bit out of fashion and needs to be replaced for a hotel like NH. In any case, our stay was worth the money we spent.

The location is good - just keep in mind there are two NH hotels close to each other - so be sure which one you booked at. The street is more busy during the day (seems to be near a college or university area. I would think late at night it will be quiet so be careful then in case. But I did not feel unsafe. It is close to the old town and very close to the Royal Galleries shopping lane. Bars and restaurants are just around the corner. Close to Brussels central train station. Water and snacks available in the foyer. Helpful staff.

Took me a while to find the hotel as I got confused between the two NH hotels so close to each other.

The hotel is so close to the Grand Place, Royal Gallery of St. Hubert, and other attractions like the museums and lot of galleries in Brussels no need to take trains or taxi.. everything is walking distance from this great hotel. Metro is nearby too so if you are arriving from the train station, the hotel is just around the corner. I didnt know whether they serve breakfast, but I was able to walk to the Gallery and enjoy fresh baked goods and best way to enjoy Brussels. Brussels is such a great city, esp. the old city and staying in this hotel was so easy to enjoy everything by foot and exploring the city.

A bottle of water from the lobby was expensive, wish they could have given couple of waters as complements.

The stuff is AMAZING! They were very polite and kind, open to help you with anything you needed. The room was perfect, and it has everything you need. Clean and comfortable. The breakfast was delicious and with a lot of variety of food. The location is what We liked the most. It's near to everything. You can just walk everywhere. If you want to go to another city or just on the other side of Brussels, the metro and train station is about 5 min walk. I really recommend the hotel! It's 10 /10.

The hotel was immaculately clean and smelled really nice. This is evident throughout the whole hotel. The staff were incredibly friendly and fluent in a variety of languages. The hotel is situated perfectly in the centre Brussels where the main shops, markets and grand square is only a 5-10 minute walk away. Despite it being in the centre of the city, the road adjacent is quiet at night so sleep was undisturbed. The room was spacious, clean and smelled great. Amenities available were extensive and a shop in the lobby is great if you need something in a pinch. The food options at breakfast were great and the dining area and buffet area were kept well stocked and clean.

The air conditioning wasn't amazing but it was still functional. The breeze from the open window was good though.

Ovidiu on the front desk was exceptionally customer focused - he went above and beyond! I mistakenly booked my stay for the wrong evening, and despite it being a non-refundable / non-transferable payment he very kindly booked me into a nearby NH (Carrefore) as Arenberg had no rooms available. When I arrived at the NH Carrefore, I discovered that not only had Ovidiu transferred the payment, he had upgraded my standard room to a Junior Suite! Superb service, thanks again 😊

Location was very good! Very handy as it was so close to everything. The air con was an added bonus. Very comfy beds and the shower was amazing. We had arrived hours before check in, and the reception staff were very accommodating into letting us into our room a little early. They also kept a hold of our luggage on arrival and departure so we could go sightseeing.

The hairdryer kept overheating, and the fridge wasn’t cold.

Staff were helpful and friendly. Location was simply great. Near the Central Station and the Grand Place district.

Our room had a separate entry for bath and toilet use. However, the bath shower area had a huge tap installed such that it made showering difficult as the tap gets in the way. As for the toilet there was no sink to wash our hands after use. The hotel could install toilet bowls with sink basin built above it.

The hotel was fabulous and excellent value for money. It is really centrally location - less than a 5min walk to the train station and a huge range of shops/bars/restaurants were within minutes walk from the hotel. The rooms were spacious and very clean and the beds were super comfortable. They also had a great sustainability scheme - you got a free beverage in the lobby for every day you didn't request your room to be cleaned - we thought that was a great incentive. The staff were very pleasant and helpful - one of the best hotels i have stayed in!

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We stayed for the second time in this hotel and because it created a very good impression, we booked again this year. The hotel is centrally located right next to Saint Michele Cathedral. The staff is very kind. The breakfast was excellent, very varied, the products were fresh and every day they had quite a varied range of fresh fruit. Excellent coffee. I highly recommend this hotel.

In our opinion, everything was superlative. Therefore, I have nothing to write to you here.