Positioned ideally for where I needed to go the next day. Check in and out was very quick and easy, and the staff were friendly and greeted me with a smile. The decor was pleasant, the view from the room was decent too. the coffee facilities, and places to sit when not in bed, were a nice touch.

There wasn't a way to turn every light off with the key card still inserted - the bed lights were controlled by the card which made it very confusing. The toilet sometimes would continually flush. Should provide oat or soya milk cartons with the tea and coffee for non dairy inclusion. Not everyone can have dairy but still enjoy milk in tea/coffee.

I had a great stay at B&B Hotel Birmingham. The room was comfortable and nicely designed, making it a pleasant place to relax. However, it would be even better with a warmer, thicker duvet and an extra two pillows for added comfort. Protective covers on the pillows would be a good addition. The breakfast was absolutely fabulous, with a great selection to start the day. The location is another big plus—just a short walk to the Bullring shopping centre and the train station, making it very convenient. The staff were really nice and helpful, always welcoming and ready to assist with anything needed.

Room smelt of cigarette smoke on arrival, was being aired with door and window open, no big deal but didn't inspire confidence in cleanliness - rest of room was clean but walls marked and poorly patched, one of the shower hooks coming out - could do with some minor maintenance work. Door jamb missing a chunk of wood - more of a splinter risk to hands than a security issue as lock and chain fully engaged. Beds were comfortable, duvets a little heavyweight as we move into summer, no extra pillows available. Location ideal for the Academy, easy for station too. And an absolute gem of a takeaway round the corner at BrgrBox!

The hotel was more than value for money the room was what I expected for the money but extremely clean the staff were absolutely amazing helpful friendly and went above and beyond to make our stay a great one. The breakfast was more than value for money had everything I love about a hotel breakfast and made very well the staff were organised and obviously worked well as a team. The hotel seems to have very good leader ship as it ran perfect well done guys I would definitely come back.

The gym was tiny but better than no gym so can't complain really.

The bar and social areas were very nice. Liked the desk and chair in the room. Everything was just OK. It was quiet. Liked that usefulness of the petrol station and eatery around the corner. Good location.

Poor vegetarian options at breakfast. But that seems to be the case for most European owned chains. The lighting was a bit too atmospheric and the WiFi not great for video calls, no iron in room (but you can request it) so I wouldn’t rate it highly for a business traveler if you need to get anything done. The room is smaller than the average premier inn room but I wouldn’t consider it to be any better apart from the social area/bar.

The room was basic but had everything I could need for a one night stay. It was very clean and while it didn't feel brand new, it was actually very comfortable and I would've happily stayed another night. The receptionist allowed me to check in as soon as I arrived, which was just before official check in time (thank you!) and helped find me a nice quiet room. Short walk to the train station and loads of restaurants around (though you have to cross a busy road to get there).

Breakfast seems overpriced (like £18 if you book on the day). The location is hardly beautiful, and the hotel is right on a busy road, but you can see that on the map before booking.

The staff were lovely and friendly. The best were very comfortable. Excellent safe parking. Semi central location. The shower was awesome.

The only downside was a very loud guest banging on doors and screaming, "EMILY! EMILY OPEN THE DOOR! I'LL GIVE YOU THREE SECONDS OUT OF RESPECT THEN I'LL START SCREAMING" She did this from about 4am for about 90 minutes. We were a little too scared to head out and ask her to stop as she sounded really angey. Emily didn't open her door (good on you Emily). This is no reflection on the hotel itself, at all. Without this, I would have scored a 9. Other than that, it was great!

Customer service from the first telephone call to make special requests to checkin out was excellent during our stay , the interconnected room was very clean,comfortable and well stock refreshments , the easy chairs in the rooms were modern and great for window people watching. We all had a great night's sleep, so beds were just right for us . Breakfast was fully stocked with a wide variety of options best we've experienced. Attended a concert at 02. This was a literally around the corner perfect location.

No Guinness, over priced bottled Ale , food in early evening was dry , club sandwich was hard to digest.

This is a great hotel based in Birmingham city centre. It's a short walk to the Bullring and Grand Central station. We were staying in Room 712. Nice and high so incredibly quiet. We booked this hotel as we were going to a concert at the O2 just around the corner so it was an Ideal base for there. Quick little walk around the corner. The bar was well equipped and a great shove ha'penny or shuffle table as well as a pool table in the upstairs dining and seating area. They seemed to be free too. Breakfast was nicely presented and the staff were really polite. The shower worked really well and the shower room/toilet was in its own contained room with a tiled floor. This was a straight walk in shower. Bed was comfy and once we had plugged in the HDMI cable where it should go in the telly it worked well. There is a nice terrace on the first floor for sitting outside and leaving city life behind.

Needs a bit of a clean up as the carpets were stained and there was paint coming off the door frame. Parking is limited to 17, I think, spaces so not enough for everyone. Probably not enough for a floor. However, there are some great safe places to park nearby and undercover and well lit. Breakfast was £18 extra so you will have to judge how much value you put on having a breakfast. Sausages were cooked well, bacon wasn't greasy and scrambled egg not too bad.

The location was perfect, as we were visiting the o2 academy that night. Checked in to this hotel under it's previous name in the past, evidently it's been taken over by another hotel chain, nothing however seems to have changed for the worse.. The decor and rooms are the same and felt very comfortable

Although the shower worked, on the Sunday morning we appeared to not have any water in thy bathroom so we felt a little embarrassed after our morning 'routine'. Only other slight niggle was the music in the reception /bar area was at a level that made it hard to hear the bar staff, not so much an issue in the evening but during the following morning when I checked out, I genuinely couldn't understand the lady behind the desk