Charming boutique hotel very well located in the city center, shops and restaurants. The staff is very helpful and the breakfasts are good and varied. The family room has a good measure.

The garage/parking is essential as it is impossible to park in the street but expensive and 5-7 min from the hotel on foot. The espace between cars is tight. Family room: my 13-year-old daughter had a supletory bed which was not really stable and fell a couple of times. She ended up sleeping in the sofa-bed with her two young brothers, very low positioned on the floor.

The location of the hotel is close to the city center. You can reach to city center in a 5-minute walk or you can use a tram which passes right in front of the hotel. The breakfast was rich. The room was clean and spacious enough for us. All staff were nice and helpful. Additionally, we stayed in the hotel with our 10-month-old baby and we didn't have any problems with the hotel in means of food and room. All in all, it was an excellent stay for us.

There is no one at the reception after 5 pm. We once had a problem entering our room but when we called the number at the hotel door, a personnel has helped us within the next 5 minutes.

So I was staying in one of the artist rooms, which is covered in photographic wallpaper of an artist's studio. I've never stayed in a room like this before, and I felt it was reflective of Basel's artistic spirit and flare. Breakfast was excellent, with a wonderful range of cheeses, meats and juices, and the staff were very supportive in English, French and German. Dinner in the onsite restaurant was also excellent.

The room I was in looked so much like an artist's studio that the floors were largely unfinished, and the look was artistic but disorganized. And while I'm sure the room was clean, the disorder of the artist's studio meant the room didn't necessarily look clean. This is all part of the experience, which was great, but there will be some who may be put off by the end effect being so different from a standard hotel.

Loved our stay here. The location is great, you’re at the top of the old town. The tram stops right outside and public transport was free with our booking. The staff were friendly, helpful with really good English. We stayed in the SET hotel and loved the modern concrete and steel design with very comfortable beds, separate WC and shower, free tea and coffee in the room and big windows with blinds. All very clean and fresh throughout. Great coffee and cakes in the cafe on the ground floor.

Our room overlooked the trams which was noisy first thing in the morning, but we did have a great view of the old hotel. We shut the window and turned the AC on.

I highly recommend this hotel. It’s in a great location, near to the train station and close to the old town within close walking distance. The room was spacious with a huge comfortable bed! It was clean and perfect for our stay! Please note the hotel does not have a lift so it involves lots of stairs which wasn’t an issue for us, but to be aware if you have mobility issues. Otherwise this is the perfect hotel for you. I cannot fault it. The staff were really friendly and helpful! Dominic was lovely.

Please note there is no air con so during the summer months it can become very warm. It was 30 degrees when we stayed and the room was very warm. They had plugged in a portable fan but it does cool it down as much as you need it too. Otherwise I cannot fault this hotel. It’s perfect.

Lovely older hotel tucked away in Basel. We stayed in newer rooms across the street though very convenient to check in and dining areas. The rooms were large, very clean, and well designed with good sized bathrooms and comfortable beds and linens. The staff couldn't have been more friendly or accommodating, both in inquiries before we arrived and in questions we had about transport. The dining rooms are large with well curated menus for both dinner and breakfast. Service is fast, knowledgeable, and friendly. We found ouselves sorry we were only spending one short night there as it would have been a fantastic place from which to explore Basel more fully.

There is nothing that could have been improved for our short stay.

Welcoming staff and very central location. Our building was “old world charm”, but room was very clean with good amenities. Breakfast offering was excellent with varied options. The staff at breakfast were very attentive.

Na. The building we stayed in (historic room) had steps to rooms, (is clearly noted on booking site), so guests who may have a problem with steps should seek the other options for rooms in this hotel.

This hotel was excellent all around, it was in a great location close to christmas markets and the tram was across the street to get you all around town for no additional fee. Breakfast was included and offered a variety of high quality options. The hotel felt like a residence, very charming scenery and staff were welcoming and accommodating when we needed umbrellas etc. Would stay here again!

We had a great stay, no complaints

Beautiful hotel on a quiet back street convenient to the historic center of Basel and all tram lines. Our room was in the annex across the street (called the “Set”) where we had a large, well designed minimalist room with a separate toilet room and “kitchenette” with a sink and mini fridge (no cooking facilities). The Set annex room was nice since we had a view of the historic Teufelhof hotel across the street. Seems very well run - everything was in order. Appreciated the rather late checkout at noon.

Great location and very friendly and helpful staff. There was a misunderstanding about the menu which gave a price for a 2 course meal but when the bill came we were told as we hadn't said we wanted the fixed price we would be charged a la carte prices. This was clearly a misunderstanding owing to cultural differences and the hotel manager sorted it out very quickly and discounted the extra money.

There was a misunderstanding about the menu which gave a price for a 2 course meal but when the bill came we were told as we hadn't said we wanted the fixed price we would be charged a la carte prices. This was clearly a misunderstanding owing to cultural differences and the hotel manager sorted it out very quickly and discounted the extra money. I think it would have been good if this the price difference had been explained when we ordered as it would have avoided confusion and upset.