Transfers to and from the airport for an additional charge. There is also a small bar where you can buy tea/coffee and alcohol. They do a very tasty Viennese beer. I had a room with a lovely view over the square outside, and despite it being a very busy social and shopping area in the centre of town there was little traffic and it was quiet at night. The staff are very helpful and kind. The owner does a lot of the transfers and is very informative about places to go. Ask him about Hunderwasser!

Rooms are a little dated, but I think that the welcome from staff and the clean comfy beds more than made up for this. There is no kettle in the room, so you do have to go to the reception for drinks and/or hot water if you bring your own supplies. In my case this was just a few steps away. The breakfast was basic and typically Austrian, with thinly sliced cold meats and cheese, salad veg, eggs etc. There was also cereal, yoghourt and a good selection of breads. This could be improved with real croissants instead of bread that looked like croissant! Tea/coffee and juices also available.

Of all the attributes, I want to highlight that the staff was always attentive to my comfort and ensuring I enjoyed my stay. Additionally, the location is incredible. The breakfast is served starting at 6:30 am, which was perfect for me since the tour I booked to Budapest and Prague picked me up at 6:50 am, and I was allowed to have breakfast early. I visited during a beautiful time when the hotel had Christmas decorations. I would definitely return, though next time I would make sure to book a room with an en-suite bathroom, as I had a room with a shower inside, but the toilet was shared. Everything was very clean, but it was different. Since I left the hotel early and came back late, I was able to manage it fine. Thank you very much!

It was a pleasant stay, and I have no feedback to provide. Thank you very much!

Location is superb!!! several steps to Metro, and 1-15 minutes walk to anything and everything in Vienna center. Viktoria at the reception was great, enthusiastic and welcoming. We got a nice booklet - guide on Vienna. The Pension is a family business, which is a beautiful story. The room was small and basic, but really clean. Warm. Good, firm matrase It is old fashioned building and furniture, and we liked that. The batrhroom is modernized, we liked that too😊. The coffe at breakfaat (americano) was good, food also. Breakfast staff were kind. The dining room was small, once we had to wait, but it did not bother us. Wifi was very good.

Shower cabin is too small for a big person, but one can manage. They did the best they could for such a small space. Soundproofing could be better. Pillows also.

Location is brilliant. Easy to reach everything in downtown. Very nice and helpful staff. The room and the bathroom and everything was clean. The bathroom kind of renovated, looks simple but newish.

Old furnitures in the room where we stayed (beds and the storage units) and the corridor from the entrance door would really need an update. First it was a bit shocking when we arrived, but then we get used to it. :-) Clean and everything, but so outdated, looks old like was built back in the 80 - 90’s. Breakfast is ok, but not too much option to choose from, coffee was terrible (only americano, no other option)

The Location of this guesthouse is superb - you are 5 minutes' walk from St Stephans with The Spanish Riding Scholl Sisi Museum and Albertina all within easy walking distance. There is a handy Food market just downstairs and loads of cafes and restaurants. The staff are all very lovely and helpful, with someone on reception 24/7. They provide a great breakfast to start the day. It is clean and comfortable and quiet.

The only thing that took a bit of getting used to was the shower which was a tight squeeze for me.

Central location, friendly staff

Rooms are quite old, definitely needs renovation, for example in our room to find two electric plugs for charging phones was quite difficult

The room was quiet, comfortable, and clean. There was a certain charm to the whole place which reminded me of a Wes Anderson movie. The staff were friendly and helpful. The location was perfect! A short walk to everything I came to do. The breakfast was excellent. I loved the whole experience and would stay there again.

I'm not sure that it could be helped, but the shower was very small, and the faucet placement low enough that it was easily bumped and could cause the water to become scalding or icy cold with the slightest bump. If the handle style were different or if the handle were set higher on the wall it could be avoided.

The location couldn't have been more perfect. A minute walk to everything you want in the centre of town - cultural and sights and shopping and restaurants - nothing took longer than a couple of minutes! The staff were SUPER kind - really informative. Bergit & Felix especially were just lovely and full of useful information. The breakfast was fresh and varied and the cleanliness of the dining area was top notch. The view from the window was like from a film!

The hotel is accessed on the 2nd floor via a lift from the street entrance. I don't imagine it's a good place for anyone with mobility issues, there are small steps and awkward access in the dining room for wheelchairs. The bathroom was tiny - the shower cubicle was very cramped and if you'd been large, you wouldn't have been able to get through the sliding panel. It was very clean, however and maintained beautifully each day.

It’s right in the old town Centre … you walk till d end of the road and you are at St Stephen’s Sqauare which is the beating heart of Vienna. It can’t have a better location than this because though it’s in d city Centre it over looks a beautiful and quite square photo attached). It is served with a lift. The included breakfast is delicious and they even served gluten free bread to my friend who is gluten intolerant. The rooms (we stayed in a twin room) is a decent size considering you are in the old town Centre and the building is a beautiful old palazzo. The room is decorated in traditional Viennese style. So if you like modern style decor then this might not be for you. I recommend this hotel without regrets. The staff at the reception were so helpful. They even booked a private shuttle to the airport. I would definitely stay at this Pension again when I return to Vienna.

The shower in our room was on the smaller side but it is kept clean, they change towels everyday and there’s no problem with running hot water. So for me it was more than fine.

Amazing location in the middle of city center. Beautiful building but you have to like stairs! Spacious room with lovely armchairs and plenty of cupboards. Fantastic breakfast with many choices. Friendly staff, very helpful.

I had asked for the option “double bed” but the 2 single beds put side by side were uneven — one mattress higher than the other, so I separated them. With a great location comes a lot of noises: loud party-goers late at night, trucks collecting rubbish (and a lot of glass!) before 7am.